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No internet access - on all devices

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#1 RedNuttie


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Posted 26 August 2016 - 10:50 AM

I'm getting the "no internet access" error on all devices at home (mobile, all laptops), so I highly doubt it has anything to do with my computer settings. It shows as connected but with the yellow triangle with exclamation mark. I've already tried:
- Restarting computer
- Unplug + plug modem
- Unplug + plug router
The ethernet works fine (using it right now for this post), so I'm assuming it's something wrong with router?
On the router, there are 5 slots for cables, 1, 2 (ethernet), 3 (ethernet), 4, and "internet". 1 and 3 has green lights, the rest have no lights.
On modem, besides power icon,  the "internet" and "WANLink" lights are green, "wireless", "TV", "HPNA" and "WPS" are not lit.
Anyone know what else I should try?

Edited by Queen-Evie, 26 August 2016 - 01:59 PM.
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#2 Queen-Evie


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Posted 26 August 2016 - 01:23 PM

Since it is happening on all devices the first suspect should be the router.

The only way to know for sure is to get another router.

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