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[Windows 10] Wi-Fi no longer working, out of ideas on how to proceed


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#1 Golden Kiwi

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Posted 23 August 2016 - 04:10 PM

Lenovo Y480 Ideapad (late 2012)
 
Issue: Attempting to connect to Wi-Fi, status is "No Internet, secured"
 
Wi-Fi works fine for iPhone and MacBook
 
Device Manager-->USB-IF xHCI USB Host Controller (Intel WiUSB) "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
 
The driver was from 2012 and according to Windows there were no updates. Intel Driver Update did not bring up an update either. I removed it completely with the intention of attempting to reinstall it but there does not appear to be any way of doing that. Where do I proceed from here?
 

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#2 JohnC_21

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Posted 23 August 2016 - 06:16 PM

According to intel your chipset, Intel® Centrino® Wireless-N 2200, has no drivers available for Windows 10 but Lenovo shows drivers available for this chipset. See if installing the Windows 10 driver here works. It is dated 2016. Install  only if you have an earlier version.

 

Were you ever able to connect using WIFI on Windows 10? 

 

You may want to look at a USB dongle that supports Windows 10 and is plug and play. 

 

http://www.tp-link.com/en/download/TL-WN725N.html

 

http://www.tp-link.com/en/products/details/cat-11_TL-WN725N.html



#3 Golden Kiwi

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Posted 23 August 2016 - 06:24 PM

According to intel your chipset, Intel® Centrino® Wireless-N 2200, has no drivers available for Windows 10 but Lenovo shows drivers available for this chipset. See if installing the Windows 10 driver here works. It is dated 2016. Install  only if you have an earlier version.

 

Were you ever able to connect using WIFI on Windows 10? 

 

You may want to look at a USB dongle that supports Windows 10 and is plug and play. 

 

http://www.tp-link.com/en/download/TL-WN725N.html

 

http://www.tp-link.com/en/products/details/cat-11_TL-WN725N.html

I've been using Windows 10 for months without any issues. 

 

Earlier I went ahead and updated everything with Drive Booster, so it's not letting me install it: "Installation Blocked: A newer product version is already installed."

 

Buying a USB dongle would be a last resort for me although I am coming pretty close to giving up on this.


Edited by Golden Kiwi, 23 August 2016 - 06:25 PM.


#4 JohnC_21

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Posted 23 August 2016 - 06:37 PM

This problem occured after updating your drivers with Drive Booster?

 

I don't recommend third party driver update programs. Only drivers from the chipset manufacturer or OEM.

 

Are you saying you are not allowed to uninstall the driver in Device Manager? 



#5 Golden Kiwi

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Posted 23 August 2016 - 06:44 PM

This problem occured after updating your drivers with Drive Booster?

 

I don't recommend third party driver update programs. Only drivers from the chipset manufacturer or OEM.

 

Are you saying you are not allowed to uninstall the driver in Device Manager? 

No, updating everything with Drive Booster was an attempt to fix the issue. The driver you linked would not install because it had already been updated earlier.



#6 JohnC_21

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Posted 23 August 2016 - 06:51 PM

Okay, I understand.

 

I would still try uninstalling the driver you currently have and install the Lenovo driver.

 

Does Ethernet work? If not then you can try doing a Network Repair using Windows Repair. Only check the Network Repair box. Other than that the only advise I have is to purchase a USB dongle.



#7 Golden Kiwi

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Posted 23 August 2016 - 08:32 PM

Okay, I understand.

 

I would still try uninstalling the driver you currently have and install the Lenovo driver.

 

Does Ethernet work? If not then you can try doing a Network Repair using Windows Repair. Only check the Network Repair box. Other than that the only advise I have is to purchase a USB dongle.

Good news, you were correct! I went ahead and removed the other two drivers I mentioned above and replaced it with the one you linked to and was able to get connected to WiFi again after a restart. My internet still wasn't working ("dns_probe_finished_bad_config" error message on every website) but was able to get that resolved quickly with this. Thank you John!!


Edited by Golden Kiwi, 23 August 2016 - 08:39 PM.


#8 JohnC_21

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Posted 23 August 2016 - 09:04 PM

Thanks for the update. Glad you got it sorted out and thanks for link on that one error. I recommend you no longer use the driver updater tool. Another thing I would do is keep Windows 10 from automatically updating drivers through Windows Update.

 

http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10



#9 Rahul143

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Posted 02 January 2018 - 07:38 AM

I also had the same issue. ..  almost tried the most of the methods but non worked really well. But i finally was lucky to sort out this error and also worked for other network error too by reading and implementing this guide about how to fix dns_probe_finished_bad_config and all network errors related to ips. Very Thankful :)






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