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Random Crashes, Need help pinpointing the culprit


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9 replies to this topic

#1 bmmy9f

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Posted 23 August 2016 - 10:27 AM

Hi, my build is 2 months old and I started having crashes about 2 weeks ago. 

 

Issue:

The screen goes black and the sound stutters, then about 5 seconds later I see the BIOS screen. 

 

What I have tried:

I have read a lot of tech support forums regarding this issue and started troubleshooting.  The first thing i tried was memtest and I think I got the issue narrowed down to three components, the motherboard, CPU, or power supply. 

 

Why:

The reason I believe it is one of these three components is that memtest crashed (which is a USB bootable test).  If the crash occurs on multiple boot devices, while error checking the RAM, then I can eliminate these two components. The RAM is supposed to crash during this test, so I am assuming this would not make the memtest crash.

 

Other Information:

I also am not receiving a BSOD when in windows 10. I have also found a correlation between charging my phone on my computer and the computer crashing (This could be a coincidence, but I felt I should mention it).  Nothing is overclocked right now, the GPU used to be and I have since removed the overclock, even though I have seen the GPU crash and it is nothing like this crash I keep having.

 

Now, I am making this post for three reasons:

1. I couldn't find any additional troubleshooting steps

2. To check my logic, do my conclusions/assumptions make sense? 

2. How can I narrow down the issue further?  (I do not have an extra power supply, motherboard, or CPU)

 

Thank you everyone for your help.

 

Below is a list of my components:

 

CPU: Intel Core i5-6600K 3.5GHz Quad-Core Processor 
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler 
Motherboard: Asus Z170-E ATX LGA1151 Motherboard 
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000 Memory 
Storage: Samsung 850 EVO-Series 500GB 2.5" Solid State Drive 
Video Card: EVGA GeForce GTX 1070 8GB SC Gaming ACX 3.0 Video Card 
Case: Fractal Design Define R4 (Black Pearl) ATX Mid Tower Case 
Power Supply: EVGA 650W 80+ Gold Certified Semi-Modular ATX Power Supply
Monitor: Acer XB270HU Abprz 27.0" 144Hz Monitor 
Keyboard: Cooler Master Storm QuickFire Rapid Wired Gaming Keyboard 
Mouse: Logitech G700s Wireless Laser Mouse 
Headphones: Astro A40 TR  Headset 
 

EDIT: The crash occurs approximately every 4 hours of use, on average. 

EDIT2: I just noticed today that every time it crashed, my phone was charging.  I pull an estimated 3.5A from the 5V rail with my phone charging, 2A otherwise.  I will avoid charging my phone and see if it makes a difference.  This almost certainly isn't the cause, but you never know. 


Edited by bmmy9f, 23 August 2016 - 12:30 PM.


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#2 vcolev

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Posted 23 August 2016 - 12:22 PM

Just curious, does this mean the computer doesn't boot at all, or it happens when your using the computer for a bit?



#3 bmmy9f

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Posted 23 August 2016 - 12:29 PM

It happens periodically with use, probably once every 4 hours on average.



#4 hamluis

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Posted 23 August 2016 - 01:32 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box ,

 

Louis



#5 bmmy9f

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Posted 23 August 2016 - 01:33 PM

I will try this and report back, thank you for your help.



#6 bmmy9f

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Posted 23 August 2016 - 04:36 PM

Thank you Louis.  Here is the first request:
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Bmmy9f (administrator) on 23-08-2016 at 16:31:24
Running from "C:\Users\Bmmy9f\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2016 04:29:17 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001

Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/23/2016 04:29:16 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x803F7001
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/23/2016 04:28:56 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x8007139F
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 11:23:29 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x803F7001
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 11:23:29 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x803F7001
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/22/2016 11:23:24 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x8007139F
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 09:31:16 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x803F7001
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/22/2016 09:31:13 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x8007139F
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 09:31:09 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x8007139F
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/21/2016 01:33:14 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:  hr=0x803F7001
Command-line arguments:  RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

System errors:
=============
Error: (08/23/2016 04:29:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYNETWORK SERVICES-1-5-20LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/23/2016 04:28:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:32:50 PM on ‎8/‎22/‎2016 was unexpected.

Error: (08/22/2016 03:32:25 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_3ba27 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/22/2016 11:23:21 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:13:41 AM on ‎8/‎22/‎2016 was unexpected.

Error: (08/21/2016 10:50:58 PM) (Source: DCOM) (User: DESKTOP-CAOO0L0)
Description: Windows.Media.Capture.Internal.AppCaptureShell

Error: (08/21/2016 10:50:58 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_153b6e7 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/21/2016 02:56:13 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_37971 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/21/2016 01:17:15 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYNETWORK SERVICES-1-5-20LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/21/2016 01:17:08 AM) (Source: BugCheck) (User: )
Description: 0x00000139
(0x0000000000000003, 0xfffff800a2dc39f0, 0xfffff800a2dc3948, 0x0000000000000000)C:\Windows\MEMORY.DMPf02107c7-d1af-4406-9a1d-09badd84a2be

Error: (08/21/2016 01:17:07 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:50:42 AM on ‎8/‎21/‎2016 was unexpected.

Microsoft Office Sessions:
=========================
Error: (08/23/2016 04:29:17 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/23/2016 04:29:16 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/23/2016 04:28:56 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 11:23:29 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 11:23:29 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/22/2016 11:23:24 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 09:31:16 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (08/22/2016 09:31:13 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/22/2016 09:31:09 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (08/21/2016 01:33:14 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

CodeIntegrity Errors:
===================================
  Date: 2016-08-15 18:12:55.658
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-14 20:39:44.426
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-07-17 14:09:47.471
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-07-15 22:28:12.984
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-07-15 19:37:06.029
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-07-08 04:40:59.792
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-30 23:30:33.722
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-30 06:31:48.153
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-25 21:29:24.872
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-25 06:24:04.264
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
7-Zip 16.02 (x64) (HKLM\...\7-Zip) (Version: 16.02 - Igor Pavlov)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
AI Suite 3 (HKLM-x32\...\{CD36E28B-6023-469A-91E7-049A2874EC13}) (Version: 1.01.30 - ASUSTeK Computer Inc.)
AO Help (HKLM-x32\...\{D25B5189-FD08-4985-BF86-A52457A7A0A5}) (Version: 1.2.25.233 - ASUSTeK Computer Inc.) Hidden
AO Help (HKLM-x32\...\InstallShield_{D25B5189-FD08-4985-BF86-A52457A7A0A5}) (Version: 1.2.25.233 - ASUSTeK Computer Inc.)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.29.1 - Asmedia Technology)
AutoHotkey 1.1.24.00 (HKLM\...\AutoHotkey) (Version: 1.1.24.00 - Lexikos)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
CPUID ASUS CPU-Z 1.73 (HKLM\...\CPUID ASUS CPU-Z_is1) (Version: 1.73 - CPUID, Inc.)
CPUID HWMonitor 1.29 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
DOOM (HKLM\...\Steam App 379720) (Version:  - id Software)
Fallout 4 (HKLM\...\Steam App 377160) (Version:  - Bethesda Game Studios)
Free Desktop Timer 1.21 (HKLM-x32\...\Free Desktop Timer_is1) (Version:  - Drive Software Company)
Intel® Chipset Device Software (HKLM-x32\...\{fb610cea-ba50-4d4b-a717-cf025419035c}) (Version: 10.1.1.13 - Intel® Corporation) Hidden
Intel® Network Connections 20.2.4001.0 (HKLM\...\PROSetDX) (Version: 20.2.4001.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4377 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.0.1042 - Intel Corporation)
Logitech Gaming Software 8.83 (HKLM\...\Logitech Gaming Software) (Version: 8.83.85 - Logitech Inc.)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1.6018 - Mozilla)
MSI Afterburner 4.3.0 Beta 4 (HKLM-x32\...\Afterburner) (Version: 4.3.0 Beta 4 - MSI Co., LTD)
Mumble 1.2.16 (HKLM-x32\...\{8C0C80AA-EA4D-4461-8B73-15A3A27F7D98}) (Version: 1.2.16 - Thorvald Natvig)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.61.23 - Black Tree Gaming)
NVIDIA 3D Vision Controller Driver 364.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 364.44 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 368.69 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 368.69 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.4.0 - NVIDIA Corporation)
NVIDIA Graphics Driver 368.69 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 368.69 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.15 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.15 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Overwatch Test (HKLM-x32\...\Overwatch Test) (Version:  - Blizzard Entertainment)
Random Mouse Clicker version 2.3 (HKLM-x32\...\{FE29B566-569E-4930-BC74-CB99038E172E}_is1) (Version: 2.3 - MurGee.com)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7727 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.0 - NVIDIA Corporation) Hidden
Skype™ 7.26 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.26.101 - Skype Technologies S.A.)
SpaceEngine version 0.9.8.0 (HKLM-x32\...\{6E7A40FA-86CE-4844-A7DC-F8769F21A62F}_is1) (Version: 0.9.8.0 - SpaceEngine)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.62308 - TeamViewer)
The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version:  - Bethesda Game Studios)
The Witcher 3: Wild Hunt (HKLM\...\Steam App 292030) (Version:  - CD PROJEKT RED)
TinyTake by MangoApps (HKLM-x32\...\{2586FC27-0086-4C49-9785-9A15DE989530}) (Version: 4.0.1 - MangoApps) Hidden
TinyTake by MangoApps (HKLM-x32\...\{cbb7c584-20c0-4426-9921-ac1cc52ff54d}) (Version: 4.0.1 - MangoApps)
Turbo LAN v10.10 (HKLM\...\Turbo LAN) (Version: 10.10 - cFos Software GmbH, Bonn)
Vulkan Run Time Libraries 1.0.11.1 (HKLM\...\VulkanRT1.0.11.1) (Version: 1.0.11.1 - LunarG, Inc.)
XTUPackage (HKLM-x32\...\{84D11A20-6E7F-4FBB-A2FB-117FCF871040}) (Version: 1.0.0 - ASUSTeK COMPUTER INC.)

========================= Memory info: ===================================
Percentage of memory in use: 14%
Total physical RAM: 16305.08 MB
Available physical RAM: 13881.24 MB
Total Virtual: 18737.08 MB
Available Virtual: 15871.59 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.27 GB) (Free:250.86 GB) NTFS
2 Drive d: () (Removable) (Total:0.05 GB) (Free:0.04 GB) FAT

========================= Users: ========================================
User accounts for \\DESKTOP-CAOO0L0

Administrator            Bmmy9f                   DefaultAccount           
Guest                    


**** End of log ****


Edited by hamluis, 23 August 2016 - 05:05 PM.


#7 bmmy9f

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Posted 23 August 2016 - 04:38 PM

http://speccy.piriform.com/results/xUE4O2WWvBqK1pCmxeoIOpl



#8 hamluis

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Posted 23 August 2016 - 05:32 PM

Similar topic: http://www.bleepingcomputer.com/forums/t/619804/unexpected-crashes/ .

The culprit would appear to be licensing issues, looking at EV errors, IMO.

Louis

#9 bmmy9f

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Posted 24 August 2016 - 03:03 PM

Louis,

 

Sounds like I need to purchase a key for windows 10, thank you for your help.



#10 hamluis

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Posted 24 August 2016 - 03:53 PM

If you don't have a valid license to use it right now...I think that's a good choice of action :).

 

Louis






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