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Hijacked - No Admin Rights


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2 replies to this topic

#1 Bob Harding

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Posted 17 August 2006 - 07:10 AM

The problem started when a colleague had an excel file he'd forgotten the password to. I downloaded a password hacking utility and ran it. It was not a program at all but a suite of spyware. (I still have the program if you want to have a look! via a VMware machine or similar).

Now the windows firewall is switched off and I'm told I don't have admin rights to switch it back on again (this applies when logged on as admin in safe mode as well). I cannot call up task manager either

I've used Adaware, Spybot and Spyware doctor and cleared out a load but the main problem remains. Spydoctor reports Backdoor.CIADoor.13 - it says it has fixed it but it's there when re-scanned

As the login startup begins the firewall is 'on' but gets turned off as the computer finishes it's startup which make me thing that there is something in the startup sequence. I've used Hijackthis and suspect a 'userinit' entry that I'd not noticed before but best internet advice says it should be there.

I hope someone out there can help me ....


Logfile of HijackThis v1.99.1
Scan saved at 10:34:55, on 17/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Utilities\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Utilities\Skype Phone\Skype.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Utilities\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Utilities\ObjectDock\ObjectDock.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Bob\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\svcvhost.exe
F3 - REG:win.ini: load=C:\WINDOWS\system32\svcvhost.exe
F3 - REG:win.ini: run=C:\WINDOWS\system32\svcvhost.exe
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Utilities\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\UTILIT~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\UTILIT~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\Utilities\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunServices: [Generic Host Process] C:\WINDOWS\system32\svcvhost.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Utilities\Skype Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Utilities\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Utilities\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Utilities\ObjectDock\ObjectDock.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\UTILIT~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1144762899859
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1144763800015
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Utilities\Spyware Doctor\sdhelp.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

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#2 Buckeye_Sam

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Posted 17 August 2006 - 04:42 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

You don't appear to be running an antivirus program on this computer, which these days, is like committing your computer to a certain death.

Please download and install AVG antivirus. Follow the prompts to download and install all updates and then run a complete scan.


=============



Please download Ewido Anti-spyware and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close Ewido anti-spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
  • Clean out your Temporary Internet files
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start -> Control Panel and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    IMPORTANT: Close all windows and do not open any other windows or programs while Ewido is scanning, it may interfere with the scanning proccess:

  • Lauch Ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • Ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close Ewido and reboot your system back into Normal Mode and post the results of the Ewido scan report along with a new Hijackthis log.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

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Posted 19 August 2006 - 03:01 PM

Duplicate thread - http://www.bleepingcomputer.com/forums/t/62596/infected-lost-admin-rights/

This topic will now be closed.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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