I've been having trouble with Office Applications (Outlook and PowerPoint). Dell tells me it's because the OS is 64 Bit and Office is 32 Bit, and advised I needed to install the 64 Bit version of Office, so I did but the both Outlook and PowerPoint still Lockup.
Outlook locks up when I attempt to open an HTML e-mail.
PowerPoint Locks ups when ever I try to open a presentation that I did some months ago.
I ran the perfmon /report, from the cmd, as an "Admin", but it simply sat there and said "Collecting Data for 60 seconds...", but never seemed to do anything after 15 minutes. All of the "File" options (Save, Save As, exc) were grayed out except for "Exit". Not sure what to do about that.
The attached "DxDiag.txt" file provides all of the info on my system including the CPU and Graphics cards as noted below
OS - Windows 7, 64 Bit (Original OS), DELL OEM (Came Pre-Installed)
Office 2010 Professional, 64 Bit (just installed if after "Uninstalling the 32 Bit Version)
Hardware is 2015
The OS has never been re-installed
CPU - Intel i7 4940MX, 3.10GHz / 3.30 GHz
Memory is 32 GB
System Manufacturer is a DELL Precision M6800 Laptop