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Win update or iTunes to blame?


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10 replies to this topic

#1 hateway

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Posted 22 August 2016 - 07:34 PM

on 8-21 I installed KB3179573 which was a 2.2mb (supposed) Service Pack rollup. No noticeable effects after, but before rebooting I also installed the latest version of iTunes for windows, which reported errors in the installation, and rolled back the install. Now, the only working browser is Chrome, and NOTHING works! Not ESET, MBAM, SAS, Teamviewer, but Office 2007 does work. Any ideas? Gateway DX4710-UB301A on Win7 Home Premium SP1, 6GB ram, 64-bit



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#2 hamluis

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Posted 22 August 2016 - 07:46 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 hateway

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Posted 22 August 2016 - 08:01 PM

Wow! thanks a LOT for the quick reply! Booting now



#4 hateway

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Posted 22 August 2016 - 08:10 PM

Right away I see the temp folder errors. Is it wrong/bad to use Advanced SystemCare for this? Also, why Speccy over Belarc?
 
Thanks!
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Geek (administrator) on 22-08-2016 at 21:05:14
Running from "C:\Users\Geek\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model:  Manufacturer: 
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/22/2016 09:04:41 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: K:\Search\Data\Applications\>.
 
Error: (08/22/2016 09:04:39 PM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details: The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)
 
Error: (08/22/2016 09:04:36 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (08/22/2016 09:03:44 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: K:\Search\Data\Applications\>.
 
Error: (08/22/2016 09:03:41 PM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details:  The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)
 
Error: (08/22/2016 09:03:07 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: K:\Search\Data\Applications\>.
 
Error: (08/22/2016 09:03:05 PM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details: The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)
 
Error: (08/22/2016 09:02:35 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: K:\Search\Data\Applications\>.
 
Error: (08/22/2016 09:02:33 PM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details: The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)
 
Error: (08/22/2016 09:02:02 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: K:\Search\Data\Applications\>.
 
System errors:
=============
Error: (08/22/2016 09:04:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 5 time(s).
 
Error: (08/22/2016 09:04:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with the following error: %%3 = The system cannot find the path specified.
 
Error: (08/22/2016 09:03:44 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 4 time(s).
 
Error: (08/22/2016 09:03:44 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with the following error: %%3 = The system cannot find the path specified.
 
Error: (08/22/2016 09:03:08 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 3 time(s).
 
Error: (08/22/2016 09:03:08 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with the following error: %%3 = The system cannot find the path specified.
 
Error: (08/22/2016 09:02:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (08/22/2016 09:02:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with the following error: %%3 = The system cannot find the path specified.
 
 
Error: (08/22/2016 09:02:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (08/22/2016 09:02:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with the following error: %%3 = The system cannot find the path specified.
 
Microsoft Office Sessions:
=========================
Error: (12/10/2013 08:25:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (04/25/2012 12:24:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 1358 seconds with 240 seconds of active time.  This session ended with a crash.
 
Error: (08/26/2010 10:49:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 633 seconds with 180 seconds of active time.  This session ended with a crash.
 
Error: (08/25/2010 09:45:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2496 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (08/25/2010 09:03:42 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 19014 seconds with 480 seconds of active time.  This session ended with a crash.
 
Error: (08/20/2010 06:20:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 8780 seconds with 360 seconds of active time.  This session ended with a crash.
 
Error: (08/06/2010 09:17:39 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 207 seconds with 180 seconds of active time.  This session ended with a crash.
 
Error: (06/22/2010 12:12:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2094 seconds with 240 seconds of active time.  This session ended with a crash.
 
Error: (06/06/2010 05:26:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (05/27/2010 10:47:33 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 53 seconds with 0 seconds of active time.  This session ended with a crash.
 
CodeIntegrity Errors:
===================================
  Date: 2016-08-22 21:00:55.189
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 20:26:32.222
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 10:43:10.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 10:24:18.584
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 10:03:23.161
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 09:53:14.208
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 09:35:04.877
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-22 07:18:15.596
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-21 08:54:30.190
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-20 08:46:52.548
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{9301985B-D116-4A93-A93D-94580084FF86}) (Version: 1.2.0 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{9F560BEB-021F-43AC-825F-AA60442D8DE4}) (Version: 1.0.0 - Hewlett-Packard) Hidden
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{D4B07658-F443-4445-A261-E643996E139D}) (Version:  - )
Apple Application Support (64-bit) (HKLM\...\{A6B0442B-E159-444B-B49D-6B9AC531EAE3}) (Version:  - )
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version:  - )
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.1.2272 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version:  - )
BufferChm (HKLM-x32\...\{E2662C24-B31E-4349-A084-32EB76E8B760}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Bully: Scholarship Edition (HKLM-x32\...\Steam App 12200) (Version:  - Rockstar New England)
c4200_Help (HKLM-x32\...\{E65CA2A8-1F2A-4400-AE55-FFD43D3B6980}) (Version: 82.0.203.000 - Hewlett-Packard) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Daum PotPlayer 1.6.52515 (HKLM-x32\...\PotPlayer) (Version:  - )
Desktop Lighter (HKCU\...\{CFA2CFAB-4B51-47D5-8ECF-5C007F37DB94}) (Version: 1.4 - DiMXSoft)
Deus Ex - Invisible War (HKLM-x32\...\GOGPACKDEUSEX2_is1) (Version: 2.0.0.8 - GOG.com)
DHTML Editing Component (HKLM-x32\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
Diamond Xtreme Audio (HKLM\...\C-Media PCI Audio Driver) (Version:  - )
Dishonored (HKLM-x32\...\Steam App 205100) (Version: 1.0 - Bethesda Softworks)
DivX Web Player (HKLM-x32\...\{B7050CBDB2504B34BC2A9CA0A692CC29}) (Version: 1.5.0 - DivX,Inc.)
Dragon NaturallySpeaking 11 (HKLM-x32\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 8.4.19 - Dropbox, Inc.)
Dual-Core Optimizer (HKLM-x32\...\{9FD6F1A8-5550-46AF-8509-271DF0E768B5}) (Version: 1.1.4.0169 - AMD)
Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Epson Event Manager (HKLM-x32\...\{10144CFE-D76C-4CFA-81A1-37A1642349A3}) (Version: 3.01.0013 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-410 Series Printer Uninstall (HKLM\...\EPSON XP-410 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fallout 3 - Game of the Year Edition (HKLM-x32\...\Steam App 22370) (Version:  - Bethesda Game Studios)
FileZilla Client 3.14.1 (HKCU\...\FileZilla Client) (Version: 3.14.1 - Tim Kosse)
GameSpy Arcade (HKLM-x32\...\GameSpy Arcade) (Version:  - )
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 1.6.28 - NVIDIA Corporation) Hidden
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
GOG.com Downloader version 3.6.0 (HKLM-x32\...\{456A5815-604D-4D72-94DF-346D2B978A59}_is1) (Version: 3.6.0 - GOG.com)
Google Apps Migration For Microsoft Outlook® 4.0.29.9 (HKLM-x32\...\{E8248BD6-6294-4CF6-9CF9-BDAAC0CC8253}) (Version: 4.0.29.9 - Google, Inc.)
Google Apps Sync™ for Microsoft Outlook® 3.8.440.1250 (HKLM-x32\...\{091C294E-F243-432C-93E1-DEC4C2B9635B}) (Version: 3.8.440.1250 - Google, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 52.0.2743.116 - Google Inc.)
Google Drive (HKLM-x32\...\{459CE109-4E46-4340-92BC-054642BC3BC2}) (Version: 1.31.2873.2758 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Grand Theft Auto V (HKLM-x32\...\{E01FA564-2094-4833-8F2F-1FFEC6AFCC46}) (Version: "1.00.0000" - Rockstar Games)
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028701}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028702}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028703}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028704}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Hard Reset (HKLM-x32\...\Steam App 98400) (Version:  - Flying Wild Hog)
HP Officejet Pro 8620 Basic Device Software (HKLM\...\{A977D10D-989A-40D4-B0B1-450954516543}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP Officejet Pro 8620 Help (HKLM-x32\...\{9A4D71AB-9C68-4702-A4A2-A4DB7B0FE270}) (Version: 32.0.0 - Hewlett Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Image Resizer Powertoy Clone for Windows (64 bit) (HKLM\...\{80A620C1-B22C-4781-A351-B14B8A37BFE3}) (Version: 2.1 - Brice Lambson)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 18.7 - Intel)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
IsoBuster 2.5.5 (HKLM-x32\...\IsoBuster_is1) (Version: 2.5.5 - Smart Projects)
KeePass Password Safe 2.26 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.26 - Dominik Reichl)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Maxtor Manager (HKLM-x32\...\{B8281D46-D846-4BB9-BC84-F1115A7BF820}) (Version: 4.01.0227 - Seagate Technology) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{59E4543A-D49D-4489-B445-473D763C79AF}) (Version: 2.0.672.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{B636C9B9-A3F2-4DCE-ADCC-72E095018385}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{CA8A885F-E95B-3FC6-BB91-F4D9377C7686}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Mozilla Firefox 48.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 48.0.1 (x86 en-US)) (Version: 48.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 48.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Nitro Reader 3 (HKLM\...\{4436B9BD-CA66-4D69-9091-2D2EB62F09AD}) (Version: 3.5.2.10 - Nitro)
NVIDIA 3D Vision Driver 368.39 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 368.39 - NVIDIA Corporation)
NVIDIA GeForce Experience 1.7.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.7.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 368.39 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 368.39 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.14 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.14 - NVIDIA Corporation)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.9 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.9 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
ophcrack 3.3.1 (HKLM-x32\...\ophcrack) (Version: 3.3.1 - OS Objectif Sécurité SA)
Painkiller Demo (HKLM-x32\...\Steam App 3210) (Version:  - People Can Fly)
Painkiller Overdose (HKLM-x32\...\Steam App 3270) (Version:  - Mindware Studios)
Painkiller: Black Edition (HKLM-x32\...\Steam App 39530) (Version:  - People Can Fly)
Painkiller: Redemption (HKLM\...\Steam App 65560) (Version:  - Eggtooth Team)
Painkiller: Redemption (HKLM-x32\...\Steam App 65560) (Version:  - Eggtooth Team)
Painkiller: Resurrection (HKLM-x32\...\Steam App 39560) (Version:  - Homegrown Games)
Paint.NET v3.5.4 (HKLM\...\{053B3DA8-91B5-4682-A130-715412A1A253}) (Version: 3.54.0 - dotPDN LLC)
Photosynth 2.0109.0415.1554 (HKLM-x32\...\{DFDA16C4-E45D-4DAC-BAB9-FA0C4D4CD766}) (Version: 2.0109.0415.1554 - Microsoft)
Power2Go 5.0 (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version:  - )
PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
QuickBooks (HKLM-x32\...\{3167CC62-C775-4E47-92C1-73EBB845751A}) (Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM-x32\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4012.2305 - Intuit Inc.)
RAGE (HKLM-x32\...\Steam App 9200) (Version:  - id Software)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7746 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver and Utility (HKLM-x32\...\{9C049509-055C-4CFF-A116-1D12312225EB}) (Version: 1.00.0239 - REALTEK Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.6.5 - Rockstar Games)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Serious Sam Double D Demo (HKLM-x32\...\Steam App 111610) (Version:  - Mommy's Best Games)
Serious Sam HD: The First Encounter Demo (HKLM-x32\...\Steam App 41020) (Version:  - Croteam)
Serious Sam HD: The Second Encounter (HKLM-x32\...\Steam App 41010) (Version:  - Croteam)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.6.53 - NVIDIA Corporation) Hidden
Sib Icon Editor (HKLM-x32\...\Sib Icon Editor) (Version:  - )
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.)
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_HSF) (Version:  - )
Software Updater (HKLM-x32\...\{6DFBE8A2-CDBF-453E-B34C-32F202FCEE4C}) (Version: 4.2.1 - SEIKO EPSON CORPORATION)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
Spotify (HKCU\...\Spotify) (Version: 1.0.34.146.g28f9eda2 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Streamripper (Remove only) (HKLM-x32\...\Streamripper) (Version:  - )
SUABnR (HKLM-x32\...\{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
SUPERAntiSpyware Free Edition (HKLM-x32\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 4.15.0.1000 - SUPERAntiSpyware.com)
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 8 (HKLM-x32\...\TeamViewer 8) (Version: 8.0.44109 - TeamViewer)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
UnloadSupport (HKLM-x32\...\{543E938C-BDC4-4933-A612-01293996845F}) (Version: 9.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC 9.0 Runtime (HKLM-x32\...\{02E89EFC-7B07-4D5A-AA03-9EC0902914EE}) (Version: 1.0.0 - Check Point Software Technologies Ltd) Hidden
VC80CRTRedist - 8.0.50727.762 (HKLM-x32\...\{767CC44C-9BBC-438D-BAD3-FD4595DD148B}) (Version: 1.0.0 - DivX, Inc) Hidden
VD64Inst (HKLM\...\{22ABA92B-6C1B-46D8-AC2B-C48EEAE172A9}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{BB5A0BB0-657F-48DC-A475-5503F39CED05}) (Version: 2.14.1202 - Samsung Electronics Co., Ltd.)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{021C4C4F-C93C-4425-BFFD-C2D16776BFAE}) (Version: 8.0.0.35 - GRISOFT, s.r.o.)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-7777-9A47FBE60C9F}) (Version: 11.0.0 - Nuance Communications Inc.)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Vulkan Run Time Libraries 1.0.11.1 (HKLM\...\VulkanRT1.0.11.1) (Version: 1.0.11.1 - LunarG, Inc.)
WebEx Support Manager for Firefox or Chrome (HKLM-x32\...\{7E1324AA-0929-418C-B58D-336DFC9BEEB2}) (Version: 7.0.900 - WebEx Communications Inc.)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
Xvid Video Codec (HKLM-x32\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
 
========================= Memory info: ===================================
Percentage of memory in use: 39%
Total physical RAM: 6142.18 MB
Available physical RAM: 3725.23 MB
Total Virtual: 18140.36 MB
Available Virtual: 15527.32 MB
 
========================= Partitions: =====================================
2 Drive c: () (Fixed) (Total:596.17 GB) (Free:235.29 GB) NTFS
3 Drive d: (2011_NISSAN_MURANO_2P) (CDROM) (Total:3.97 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
User accounts for \\HEAD-GWDESKTOP
 
Administrator            Geek                     Guest                    
Wall                     
 
 
**** End of log ****
 
 

Edited by hamluis, 23 August 2016 - 08:29 AM.


#5 hamluis

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Posted 23 August 2016 - 08:54 AM

Looking at the data presented...I see no evidence of browser malfunctions/problems.  I do see a fairly common situation with the indexing/Windows Search  function, see How to Solve Windows Search Issues with an Index Rebuild - http://www.tekrevue.com/tip/how-to-solve-windows-search-issues-index-rebuild/ .

 

I would uninstall, then reinstall, the Avast program...the code integrity stats may indicate file corruption.  I would also then update it and run a full system scan.

 

Since your Windows install seems dated (IMO), I also suggest running the chkdsk /r command and follow that with running the sfc /scannow command.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491

 

Then...assess system performance.

 

Louis



#6 hateway

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Posted 23 August 2016 - 09:04 AM

Thanks, Louis, I started chkdsk /r 2.5 hrs ago and it just hit stage 5. I will run the second option after and the additional options. Would it be easier to just run the win 7 upgrade disk to try to repair the current version?



#7 hateway

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Posted 23 August 2016 - 11:51 AM

I followed everything you said up to reinstalling Avast. it still won't let me do anything except run chrome.



#8 hateway

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Posted 23 August 2016 - 12:49 PM

I've even tried to recover from an image backup made in Windows from April. Nothing works except chrome. Odd.



#9 hamluis

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Posted 23 August 2016 - 12:53 PM

I can't determine what the problems might be...looking at the data posted.  Other members here may have some ideas.

 

Louis



#10 hateway

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Posted 23 August 2016 - 01:00 PM

I can't determine what the problems might be...looking at the data posted.  Other members here may have some ideas.

 

Louis

ok, thanks for trying! Is there anyway as a moderator you could re=post this or draw attention to it? It is my main computer and I really need to get my Quickbooks to spit out the latest data for an IRS issue. Ugh!



#11 hateway

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Posted 24 August 2016 - 08:27 AM

It died this morning. case closed. Thanks anyway.






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