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Inspiron15 Wants Me to Pick The OS to Boot


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#1 jonathanmrk

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Posted 22 August 2016 - 11:19 AM

Inspiron15 Wants Me to Pick The OS to Boot. When entered Enter key it boots and behaves normally. How to set up the laptop to boot normally?

Cant remember me messing with System Reserved but remember deleting a folder there named New Folder.exe. Laptop got infected with system_3 virus but got rid of it with Avast.

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#2 hamluis

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Posted 22 August 2016 - 11:47 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 dc3

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Posted 23 August 2016 - 12:29 PM

There is a New Folder.exr virus which requires more than Avast to remove it.  I would suggest opening a topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum.

 
Before posting your topic you will need to read and follow the instructions in the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help.
 
The members of the Malware Response Team who respond to these topics are constantly inundated do to the high volume of requests for help in this forum.   For this reason it may take a couple of days before a Team member may be able to get to your topic.  
 
Do not add anything or bump your topic once you have posted your log.  The Malware Removal Team members look for topics which have not been addressed, if you post any additional information it will make it appear that the topic is being addressed.
 
After you have posted your new topic a Moderator will close this topic.  If it is determined that there is a softare or hardware problem after cleaning the infection you can contact a Moderator to have this topic reopened.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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