I'm at my wits end attempting to fix this problem so I'm coming here for advice.
First I got a blue screen that read IRQL_NOT_LESS_OR_EQUAL. The PC then restarted and stopped at a different blue screen with code error 0xc000021a and will just take me as far as repair or reset. I tired startup repair, that didn't work. I did a chkdsk and nothing unusual showed up. Both hard drives are quite new. I tried /sfc scannnow and it stops after 100% verification with " Windows Resource Protection could not perform the requested operation". There is no system restore point. I then tried to reset the PC and it just returns "There was a problem resetting your PC. No changes were made."
I'm really not sure what steps to take next. I have trawled through a few posts in this forum and in others and haven't found a solution. Any guidance would be greatly appreciated.