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On-screen keyboard HP envy printer


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#1 computerlayperson

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Posted 21 August 2016 - 02:34 PM

Hi,

 

I am trying to sync my hp pc to my hp printer.  I already have a lenova pc hooked up to the printer.  In addition, I have an tp-link router in addition to my att router.  My problem is:  When I try to input my password on the on screen keyboard, the keyboard has grouped numbers and letters that are making it impossible.  For example, 1 and2 are combined as 12.  So, if I want to input the number 2, it defaults to the first number, 1 when I press it. Or, abc are combined, and it also defaults to the first letter.  How do I get it past that first number or letter so I may choose the second or third?

Also, can I have it connected by both ethernet cord on the lenova pc (more secure) and wireless on my hp pc?

Thank you.

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Edited by computerlayperson, 21 August 2016 - 02:34 PM.


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#2 Queen-Evie

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Posted 21 August 2016 - 03:29 PM

Normally when you have to use a system like the one you are describing you press until you get the number/letter you want and wait a couple of seconds. Then there will be a ___ which will allow you to input the next number/letter.

Have you waited to see if that happens?

#3 computerlayperson

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Posted 21 August 2016 - 11:15 PM

I found the solution. Press once and then quickly, press again to select the other number.  The first number erases and is replaced by the second number.

 

Printer is working now.

 

Thanks for your input :)






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