Hi all - I'm brand new to this forum and I'm wondering whether anyone could please help me.
My son was using his computer (Alienware Alpha) last night and decided to download a Windows 10 update. He then tried to login this morning but when he went to input his Windows password, it told him it was incorrect. We created a new password using a different computer and, although it tells me that password change was successful, when my son tries to login to his PC, it won't accept it.
He's totally stuck because he can't get past the Windows login screen. I tried F8 on startup but I couldn't see anything that would help. What we need to do is bypass the Windows login and go straight onto the desktop. Does anyone know whether that is possible and, if so, how I go about doing it?
My son has a physical disability so his computer is his lifeline and he's totally devastated. Please, let me know if you can help.
Thanks guys x
Edited by Queen-Evie, 20 August 2016 - 12:25 PM.
moved from Windows 10 Discussion to Windows 10 Support