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Shadow Explorer/Zepto


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#1 Blazes

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Posted 20 August 2016 - 08:01 AM

1.  I have downloaded from Bleeping Computer Shadow Explorer on Windows 10.  The SE start up screen is empty/blank.  Advice?

 

2.  I want to use SE to find an earlier version of my system/folder/file structure to get round a Zepto attack.. MS System Restore cannot find any previous restore points so will not work.  Comments?

 

3.  When will the good guys be able to find a solution for recovering Zepto infected files?

 

4.  Paying ransom is a 'NO' but 100% file loss is a disaster! 

 

5.  If anyone says 'BACKUP' I will shoot them, and then myself!

 

Many thanks!

 

Blazes



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#2 cybercynic

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Posted 20 August 2016 - 11:19 AM

The shadow copies have most likely been deleted by the ransomware.

Ditto for system restore points.

No one knows when or if a decryption solution will be found. Locky / Zepto has been impervious thus far.

Your choice - paying the ransom is your only solution at this time.

I would image the HD in hopes of a future decryption solution.

BACKUP!!

 

 

Future posts should be made in the Locky topic.


Edited by cybercynic, 20 August 2016 - 03:24 PM.

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#3 quietman7

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Posted 20 August 2016 - 04:53 PM

There is an ongoing discussion in this topic where you can ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.When or if a solution is found, that information will be provided in this support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion, this topic is closed.

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