Hello Farmgirl, sorry to hear of your accident. As they say, farming is one of the most dangerous occupations. I was raised on a cattle ranch (not farming) but I can identify. Oh, the stories I could tell!
Ok, while usamsa and Hamluis are getting back to us, let's try an alternative to testing the memory as follows:
I will assume that your laptop has an internal DVD drive; if not, post back. Increasing numbers do not have DVD drives lately.
> Download the (free) zip file (2nd from the top) ISO of Memtest86+ , unzip it and burn to a CD or DVD
> Make sure your BIOS is set to CD = 1st Boot Device, HDD = 2nd Boot Device.
> Reboot with the CD in your drive. Allow it to run until you get a message at the bottom of the screen that testing is complete (about 20 minutes). Any red posts at the bottom of the screen means that memory stick is bad.
If you have multiple sticks, test only one (1) stick at a time. If you do not know how to access the memory modules on your laptop, just run the program.
If Memtest will not run or you get error messages, let me know.
If you have any questions on how to do the above, post back.
Edited by ranchhand_, 22 August 2016 - 06:25 PM.