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Just checked sons gaming PC and am worried !


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4 replies to this topic

#1 the geekfreak

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Posted 19 August 2016 - 06:49 AM

SO i run ADWcleaner and saw it listed 3 entries , I have not as yet cleaned them or anything , I am going to wait for the excellent advice from people here first.

 

I have not noticed any strange behavior except when switching between open tabs the cicular blue thing spins now when it never used to before.

 

 

 

I will attach all 3 files , 1 from ADWcleaner and the 2 from FarBar

 

 

Many thanks 

 

 

Daniel 

Attached Files



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#2 nasdaq

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Posted 20 August 2016 - 10:32 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Windows Firewall is disabled.
Turn System Restore On for Drives in Windows 10
http://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html
===

Please run the AdwCleaner tool and clean everyting that will be identifiec.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Users\Dan\Downloads\AdwCleaner.exe
HKLM-x32\...\Run: [] => [X]
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
CHR Extension: (BetterTTV) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgped [2016-06-03]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-22]
S3 avchv; \SystemRoot\system32\DRIVERS\avchv.sys [X]
S3 cpuz138; \??\C:\Users\Dan\AppData\Local\Temp\cpuz138\cpuz138_x64.sys [X]
S3 WinRing0_1_2_0; \??\C:\Program Files (x86)\NZXT\CAM\CAM_Client_V3.sys [X]
C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgped
C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

Please post the log and let me know what problems persists on this computer.

#3 the geekfreak

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Posted 20 August 2016 - 11:04 AM

SO you have removed my BTTV extension ?  I use that a lot and i do not think it is malware or anything  ?

 

But i have included the FixLog for you .

 

 

The unusual behavior with the spinning blue circle on my mouse pointer when clicking on other tabs has now gone away and it is not doing that anymore.

 

Many thanks 

 

Daniel

Attached Files


Edited by the geekfreak, 20 August 2016 - 11:05 AM.


#4 nasdaq

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Posted 20 August 2016 - 01:03 PM


That extension is linked to an unwanted Chrome extension.
http://www.herdprotect.com/manifest.json-b8091a81d51f40bcf2f60347968323f0105a4391.aspx

Your call ifyhou wish to reinstall it.
https://chrome.google.com/webstore/detail/betterttv/ajopnjidmegmdimjlfnijceegpefgped?hl=en

===


If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#5 nasdaq

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Posted 27 August 2016 - 10:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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