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Seemingly random bsods


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#1 thisisabadname

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Posted 18 August 2016 - 11:08 PM

I've been dealing with it for months and only recently I fixed one of I don't even know how many causes. Just help me out here please. I zipped and attached the minidumps to check out. I'm not sure if I cleaned out the folder recently, so anything persisting to scp drivers have been dealt with. Before you suggest it, I know my bios is from 2010. It is locked and has not had any updates released. Thanks in advance.

Attached Files


Edited by thisisabadname, 18 August 2016 - 11:10 PM.


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#2 usasma

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Posted 19 August 2016 - 05:30 AM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

If unable to update the BIOS, then there may be compatibility issues that simply can't be fixed.
Unfortunately, the only sure test for this is to revert to the OS that the system came with/was designed for - and see if it works normally that way.

 

Out of 11 memory dumps there were 9 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

It looks like you might have a wireless USB device:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


What date and time did you fix the SCP issue?  There are memory dumps with that in it - but I am uncertain of when it was fixed.

 

Please note all the older drivers in the reports below.

I'd suggest:

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your system from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Aug 18 23:03:35.990 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081816-80703-01.dmp]
Windows 10 Kernel Version 14393 MP (2 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 5:52:34.784
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by :usbehci.sys ( usbehci+810a )
BugCheck 1E, {ffffffffc000001d, fffff80e5518810a, ffff8005d64852c0, e}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff80e5518810a, The address that the exception occurred at
Arg3: ffff8005d64852c0, Parameter 0 of the exception
Arg4: 000000000000000e, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: 0x1E_c000001d_BAD_IP_usbehci!unknown_function
  BIOS Version                  6.02
  BIOS Release Date             07/21/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  p6604y
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 18 17:09:40.126 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081816-70203-01.dmp]
Windows 10 Kernel Version 14393 MP (2 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 1:59:42.921
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :hardware ( nvlddmkm+8bf755 )
BugCheck 3B, {c000001d, fffff80b403ff755, ffffcb01d6333a20, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80b403ff755, Address of the instruction which caused the bugcheck
Arg3: ffffcb01d6333a20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  javaw.exe
FAILURE_BUCKET_ID: IP_MISALIGNED_nvlddmkm.sys
  BIOS Version                  6.02
  BIOS Release Date             07/21/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  p6604y
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 11:46:57.133 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081716-99171-01.dmp]
Windows 10 Kernel Version 14393 MP (2 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 2:04:05.928
Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
BugCheck 139, {3, fffff8012c150ae0, fffff8012c150a38, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8012c150ae0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8012c150a38, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
  BIOS Version                  6.02
  BIOS Release Date             07/21/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  p6604y
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Aug 18 23:03:35.990 2016 (UTC - 4:00)**************************
anodlwfx.sys                Fri Mar  6 05:10:08 2009 (49B0F680)
amdsata.sys                 Fri Feb  5 21:03:55 2010 (4B6CCE0B)
amdxata.sys                 Fri Feb  5 21:03:57 2010 (4B6CCE0D)
tapoas.sys                  Sun Jul 11 20:31:59 2010 (4C3A627F)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
dfx12x64.sys                Tue Aug 28 15:10:34 2012 (503D17AA)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
Ext2Fsd.sys                 Tue Jun  9 11:02:34 2015 (5577000A)
Dnetr28ux.sys               Fri Nov 13 21:01:49 2015 (5646960D)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
avgloga.sys                 Tue Feb 16 09:04:03 2016 (56C32C53)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
avgdiska.sys                Fri May 13 01:52:02 2016 (57356B82)
avgrkx64.sys                Wed Jun  1 07:16:31 2016 (574EC40F)
avgidsha.sys                Wed Jun  1 07:25:33 2016 (574EC62D)
avgldx64.sys                Wed Jun  1 07:27:54 2016 (574EC6BA)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
avguniva.sys                Mon Jun 20 09:22:11 2016 (5767EE03)
VBoxNetLwf.sys              Tue Jun 28 11:21:19 2016 (577295EF)
VBoxNetAdp6.sys             Tue Jun 28 11:21:20 2016 (577295F0)
VBoxUSBMon.sys              Tue Jun 28 11:21:20 2016 (577295F0)
VBoxDrv.sys                 Tue Jun 28 11:21:47 2016 (5772960B)
avgidsdrivera.sys           Thu Jun 30 08:40:53 2016 (57751355)
avgwfpa.sys                 Tue Jul 12 10:10:36 2016 (5784FA5C)
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
avgmfx64.sys                Tue Jul 19 06:27:05 2016 (578E0079)
nvlddmkm.sys                Thu Aug 11 07:07:38 2016 (57AC5C7A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 11:46:57.133 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Sun Jul 10 18:20:31 2016 (5782CA2F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  6 11:08:35.158 2016 (UTC - 4:00)**************************
ScpVBus.sys                 Sun May  5 17:31:26 2013 (5186CFAE)
avguniva.sys                Wed Jun  1 07:25:28 2016 (574EC628)
avgwfpa.sys                 Wed Jun  1 07:26:20 2016 (574EC65C)
avgmfx64.sys                Thu Jun  2 09:12:57 2016 (575030D9)
avgidsdrivera.sys           Thu Jun  9 02:14:52 2016 (5759095C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  4 20:14:46.293 2016 (UTC - 4:00)**************************
netr28ux.sys                Thu May 28 10:28:52 2015 (55672624)
nvlddmkm.sys                Wed Jun 29 12:58:45 2016 (5773FE45)


http://www.carrona.org/drivers/driver.php?id=anodlwfx.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=tapoas.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
dfx12x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=Ext2Fsd.sys
http://www.carrona.org/drivers/driver.php?id=Dnetr28ux.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp6.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 thisisabadname

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Posted 19 August 2016 - 12:27 PM

The scp driver issue was fixed sometime after Aug 6, as that is where the bsod hiatus is.

However there are still over bsods not caused by that before that date, so I don't really know what to say about that.

 

I have attached sysnative results, perfmon doesn't seem to be finishing anytime soon, I'll post the result if it ever finishes.

 

 

I guess I should say I have Windows 10 Pro x64, activated by digital entitlement via free upgrade, using an Nvidia GeForce GT 640.

I can't check the powersource at the moment, but my friend made the build and used it for years, so pretty sure that isn't the issue.

The pc is an HP, the model number is listed in the minidumps, so you already know that.

I have all windows updates, I check them daily. I do NOT overclock, as I have a locked bios and cannot do so.

 

Yes, I use a usb wifi adapter. My friend uses the same one without issues. The drivers are up to date (late 2015) and from d-link themselves. I will look into the rest of the outdated drivers in a bit.

Attached Files



#4 usasma

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Posted 20 August 2016 - 04:54 AM

 

but my friend made the build and used it for years

PSU's tend to lose effectiveness (and power) as they age.

Also, other components tend to deteriorate with age.

 

USB wifi devices are usable by many people without problems.  My youngest son uses one.

But others can't use them without the system having problems.

If you'll notice, many of the older drivers present in the memory dumps are networking drivers (one even dates from 2009)

I point out possible problems - it's your choice to do something about it or not.

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Beyond that, there's nothing of note in the Sysnative report that I haven't mentioned previously.

But, it's also possible that using pirated software may be the cause here.

 

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to continue helping.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I have offered an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).
 

 

 

XXXXX


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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