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Can't perform an Windows 7 Upgrade repair install


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#1 markbarn

markbarn

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Posted 18 August 2016 - 06:41 AM

Hi All,

 

Having a problem, the one of our PCs is caught in an infinite boot loop so can't get into windows to try and run the upgrade from inside Windows.

When I try to actually do the repair install using the disk, just get the following message

 

"The computer started using the windows installation media. Remove the installation media and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select | Custom [advanced]| to perform an upgrade." ...

 

 

I've spent the best part of 24 hours trying to resolve this.

So far I've tried scanning using sfc /scannow /offbootdir=[DRIVELETTER]:\ /offwindir=[DRIVELETTER]:\windows

I've checked and rebuilt the boot record in case that might have been the issue

 

I'm trying to avoid a clean install which would have cured everything in about 30 mins, but we've a programme on there which we have to keep or else we face a really expensive bill for the software to be reinstalled by it's developers.

The last back up I have doesn't have the latest updates to the software either.

 

Is this fatal or is there a way round it?

I apologise if this doesn't make much sense either, sorry.

 



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