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Losing File/Folder access in Windows 10


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#1 RobertWfr

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Posted 17 August 2016 - 09:27 AM

Hello to All,
 
I am using Windows 10 with the latest big update. The main problem I am having is that I am losing access permissions to some of my files and folders. I had it once in a while before but if fairly frequent now. These are not system files, thes are files that I created myself and need access to them.
 
A side issue is that my computer has become sluggish after Windows 10 update. Sometimes it seems like it has Alzheimers, seems like it forgets what it is doing and just stops opening whatever file I had clicked on.
 
Any tips or advice anyone may have for me is much appreciated.
 
Right now I am taking ownership of my external drive which has my File History, It looks like thousands of files are having ownership changed to me. I do hope I am not making things worse :))
 
Cheers,
RobertWfr 


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#2 usasma

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Posted 17 August 2016 - 08:19 PM

The first thing to make sure is that you're not infected:

 

I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

 

After that, try these things in this order:

 

here's some repair/recovery/restore options (in this order):

1 - Startup Repair.  Run it 3 times, rebooting in between tries.

2 - System Restore to a point before this started happening.

3 - DISM/SFC repair (DISM doesn't work with W7, although SFC does)  - doesn't work if you're not able to boot to Windows (let me know and I'll post a way to do it from Startup Repair)
    

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:
   
Dism /Online /Cleanup-Image /ScanHealth
   
Dism /Online /Cleanup-Image /CheckHealth

   
Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption. Include the CBS log (located at C:\Windows\Logs\CBS\CBS.log) if you'd like to have a Windows Update expert check it (I don't check them because I can't read them)


4 - RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

5 - Repair install of the OS (Thanks to FreeBooter!):
   

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html


6 - RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

7 - Wipe and reinstall from the Recovery Partition (if so equipped)

8 - Wipe and reinstall from Recovery Media - to include deleting all partitions.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 kaljukass

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Posted 17 August 2016 - 11:24 PM

If we are talking about Windows 10, then the commands are:
  1. Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
  2. Dism.exe /Online /Cleanup-Image /StartComponentCleanup
  3. Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase
  4. Dism.exe /online /Cleanup-Image /SPSuperseded
 
But if we are talking about Windows 10 version 10.0.14393.0 (1607), then beginning from second command they probably still don't work. Most often everything stops on 20%.
So this cannot help any way.


#4 RobertWfr

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Posted 18 August 2016 - 03:29 AM

Thanks for the suggestions.

Unfortunately Windows 10 version 10.0.14393 is my version so DISM.exe doesn't work and sfc /scannow cannot help either.

Apart from getting locked out of my files every now & then, my os is actually quite stable. I have changed ownership of my external drive and all seems well for now. If it acts up again I will do a system refresh, hoping to avoid it as all my apps will be removed and as my internet connection is not that fast.,it will take some time to download everything again..

 

Cheers,

RobertWfr



#5 RobertWfr

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Posted 27 August 2016 - 04:56 AM

Hello everybody,
To update you on my Windows 10 issues, while uninstalling some surplus apps I periodically restarted my computer. On the last restart my computer just could not load windows. I tried restart repair and other ways to boot up including running SFC which detected issues but was unable to repair. DISM could not work at all.
The system could not revert back to a previous OS so I had to reinstall Windows 8.1 from the installation disks. This brought on another issue. A new partition had beed created, Windows RE tools D:, I keep getting a warning that it is almost full (see attached pic). I cannot see any files so I am thinking they must be Hidden System Folders.
 
I got hold of Windows 10 Media Creation Tool and used it to reinstall Windows 10. It seems to have worked fine but I still have that Windows RE tools D: partition along with a warning about it being Full every 5 minutes.
 
I don't know what this partition is for or what to do about it. Should I erase it or make it bigger, I have no idea.
 
I hope that one of you guys knows what it is and can advise me on what to do about it.
 
Attached File  snip_20160827151724.png   43.01KB   0 downloads
 
Thanks,
RobertWfr


#6 usasma

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Posted 28 August 2016 - 06:26 AM

This is the partition that holds the tools for recovery.

Deleting it isn't advisable.

I don't know about increasing it's size (I'd wait for someone else to respond about that).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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