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More consistent BSODs, including during safe mode


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#1 pro1137

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Posted 16 August 2016 - 11:47 PM

Hi all.. I recently got through a bunch of BSODs and determined it was my RAM that was causing the issue and I have since removed the faulty stick. It's been around two weeks since I had my last BSOD until just around an hour ago. Since then, I've had about 5 more, one in safe mode (Though I accidentally started Microsoft Excel while in safe mode and immediately BSOD'd; not sure if this could've caused that one..). I have no idea what could've caused this except maybe, MAYBE, my AC unit taking too much power and causing my CPU to not get enough power? is this a possibility? I haven't had it running since the first one, so maybe it messed up my CPU? I don't know.. At this point I'm just grasping for anything that could be the root of my issue. Attached are the necessary files, and Event Viewer logs.

 

PC is custom built in November 2014.

 

OS - Windows 10, upgraded from Windows 8.1

x64 pc

Original OS was Windows 8

This is a full retail version of the OS, was not preinstalled

System purchased November 2014

Upgraded to Windows 10 June 28 2016

 

CPU - AMD FX-8350 4.0GHz

GPU - NVIDIA GeforceGTX 970

Motherboard - ASUS M5A99FX Pro R2.0

PSU - Corsair HX850i

 

Thanks.

Attached Files


Edited by pro1137, 17 August 2016 - 01:39 PM.


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#2 usasma

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Posted 17 August 2016 - 07:50 PM

Your UEFI/BIOS (version 2501) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have at least 4 hard drives.  What is the age of your Power Supply?
Power supplies degrade with age - so I have to ask if there's enough power in it to support all the devices that use current?

 

This device is disabled in Device Manager:

 

VirtualBox Host-Only Ethernet Adapter    ROOT\NET\0000    This device is disabled.

If it's not needed, please uninstall the program associated with it from Control Panel...Programs and Features

If it is needed, please re-enable it and then update the program associated with it.  Then, AFTER it's updated, feel free to disable it again.

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.


Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.
NOTE2:  The latest version has an SPTD2.sys driver - the uninstaller is on the same page as the SPTD.sys driver - just download the version for W10!

 

Please uninstall the Logitech Wingman software from Control Panel...Programs and Features.

Then physically remove the device from your system.

It's drivers date from 2010 and are likely not compatible w/W10

If this doesn't help, please try the following:

- these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

- please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Aug 17 00:34:13.996 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081716-9562-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:12:54.865
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+12 )
BugCheck 3B, {c0000005, fffff801ed631a32, ffffd001553b5bb0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801ed631a32, Address of the instruction which caused the bugcheck
Arg3: ffffd001553b5bb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShipWithIrql
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 00:18:36.395 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081716-10187-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:08:06.096
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+14 )
BugCheck 3B, {c0000005, fffff8010347c924, ffffd000244bdff0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8010347c924, Address of the instruction which caused the bugcheck
Arg3: ffffd000244bdff0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 00:09:36.689 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081716-10312-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:41:49.390
Probably caused by :ntkrnlmp.exe ( nt!KiSwapThread+15e )
BugCheck 3B, {c0000005, fffff80281edb80e, ffffd00022a13e70, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80281edb80e, Address of the instruction which caused the bugcheck
Arg3: ffffd00022a13e70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  NvStreamUserAg
FAILURE_BUCKET_ID: 0x3B_nt!KiSwapThread
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Aug 17 00:34:13.996 2016 (UTC - 4:00)**************************
SiSRaid2.sys                Wed Sep 24 14:28:20 2008 (48DA86C4)
sisraid4.sys                Wed Oct  1 17:56:04 2008 (48E3F1F4)
WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
iaStorV.sys                 Mon Apr 11 14:48:16 2011 (4DA34CF0)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
stexstor.sys                Mon Nov 26 19:02:51 2012 (50B4032B)
amdsbs.sys                  Tue Dec 11 16:21:44 2012 (50C7A3E8)
vstxraid.sys                Mon Jan 21 14:00:28 2013 (50FD904C)
bxvbda.sys                  Mon Feb  4 14:47:18 2013 (51101046)
lsi_sss.sys                 Fri Mar 15 19:39:38 2013 (5143B13A)
HpSAMD.sys                  Tue Mar 26 17:36:54 2013 (515214F6)
megasr.sys                  Mon Jun  3 18:02:39 2013 (51AD127F)
nvraid.sys                  Mon Apr 21 14:28:42 2014 (5355635A)
nvstor.sys                  Mon Apr 21 14:34:03 2014 (5355649B)
vsmraid.sys                 Tue Apr 22 15:21:41 2014 (5356C145)
mvumis.sys                  Fri May 23 16:39:04 2014 (537FB1E8)
evbda.sys                   Mon Jan 12 05:29:16 2015 (54B3A1FC)
percsas3i.sys               Wed Feb  4 17:52:41 2015 (54D2A2B9)
percsas2i.sys               Thu Feb  5 17:51:05 2015 (54D3F3D9)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
megasas.sys                 Wed Mar  4 21:36:29 2015 (54F7C12D)
lsi_sas.sys                 Wed Mar 25 15:36:48 2015 (55130E50)
Hamdrv.sys                  Mon Mar 30 09:28:42 2015 (55194F8A)
lsi_sas2i.sys               Wed Apr  8 16:58:43 2015 (55259683)
lsi_sas3i.sys               Thu Apr  9 14:07:43 2015 (5526BFEF)
arcsas.sys                  Thu Apr  9 15:12:07 2015 (5526CF07)
ADP80XX.SYS                 Thu Apr  9 16:49:48 2015 (5526E5EC)
amdxata.sys                 Thu Apr 30 20:55:35 2015 (5542CF07)
amdsata.sys                 Thu May 14 08:14:52 2015 (555491BC)
3ware.sys                   Mon May 18 18:28:03 2015 (555A6773)
rt640x64.sys                Thu Jul 23 04:53:50 2015 (55B0AB9E)
intelide.sys                Thu Oct 29 22:09:42 2015 (5632D166)
nv_agp.sys                  Thu Oct 29 22:39:06 2015 (5632D84A)
agp440.sys                  Thu Oct 29 22:39:51 2015 (5632D877)
hvsocket.sys                Thu Oct 29 22:46:55 2015 (5632DA1F)
VBoxNetLwf.sys              Tue Jan 19 11:40:16 2016 (569E66F0)
LGJoyXlCore.sys             Sat Feb 27 00:18:51 2016 (56D131BB)
LGBusEnum.sys               Sat Feb 27 00:18:54 2016 (56D131BE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 00:18:36.395 2016 (UTC - 4:00)**************************
WmVirHid.sys                Tue Apr 27 16:08:53 2010 (4BD74455)
cbfs3.sys                   Mon Apr  9 09:21:46 2012 (4F82E26A)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
RTKVHD64.sys                Mon Oct  7 09:59:13 2013 (5252BE31)
xspltspk.sys                Wed Jun 11 16:59:54 2014 (5398C34A)
HWiNFO64A.SYS               Thu Oct  2 14:24:39 2014 (542D9867)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
xusb22.sys                  Thu Oct 29 22:41:10 2015 (5632D8C6)
VBoxUSBMon.sys              Tue Jan 19 11:40:17 2016 (569E66F1)
VBoxDrv.sys                 Tue Jan 19 11:40:46 2016 (569E670E)
LGVirHid.sys                Sat Feb 27 00:18:47 2016 (56D131B7)
nvhda64v.sys                Thu Mar 24 15:26:36 2016 (56F43F6C)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
nvlddmkm.sys                Sun Jul 10 18:20:31 2016 (5782CA2F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 17 00:09:36.689 2016 (UTC - 4:00)**************************
TrueSight.sys               Fri Jan 15 15:17:58 2016 (569953F6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug  1 14:35:29.976 2016 (UTC - 4:00)**************************
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AODDriver2.sys              Tue Oct 29 20:58:36 2013 (527059BC)
dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)
VBoxNetAdp6.sys             Tue Jan 19 11:40:17 2016 (569E66F1)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 30 00:10:51.788 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Thu Jun  2 23:11:28 2016 (5750F560)


http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys
http://www.carrona.org/drivers/driver.php?id=sisraid4.sys
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=stexstor.sys
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
http://www.carrona.org/drivers/driver.php?id=vstxraid.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sss.sys
http://www.carrona.org/drivers/driver.php?id=HpSAMD.sys
http://www.carrona.org/drivers/driver.php?id=megasr.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
http://www.carrona.org/drivers/driver.php?id=mvumis.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
percsas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
percsas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
http://www.carrona.org/drivers/driver.php?id=megasas.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sas.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
lsi_sas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lsi_sas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=arcsas.sys
http://www.carrona.org/drivers/driver.php?id=ADP80XX.SYS
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=3ware.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
http://www.carrona.org/drivers/driver.php?id=agp440.sys
hvsocket.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=WmVirHid.sys
http://www.carrona.org/drivers/driver.php?id=cbfs3.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=xspltspk.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
TrueSight.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp6.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 pro1137

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Posted 18 August 2016 - 04:15 PM

Thanks again for assisting me.
I believe I'd uninstalled most if not all of the drivers that you've stated caused BSODs before this recent bunch of them came along.

My PSU was purchased new from Amazon with the rest of my PC in November 2014. If you think the number of HDDs could be contributing to my problem, I can remove two of them as I don't really use them other than the occasional backup.

As for Driver Verifier, should I be doing this inside or outside of safe mode? How can I tell if the verifier is causing my BSODs and not the regular issues?

Do you think it is a hardware issue? This is my fear.

#4 usasma

usasma

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Posted 18 August 2016 - 05:05 PM

Try removing as much equipment as you can to see if that affects the BSOD's.

It may not stop them, but it may make the time between them longer.

 

If you run Driver Verifier, you run it in normal mode.

It is supposed to cause BSOD's.

If it gives you problems getting back into Windows, you boot to Safe Mode to disable it.

 

If I were to guess, I'd say it's most likely a software error.

But this is in the vein of 50/50 software vs hardware

We just don't have enough information at this point to make a clear guess.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 pro1137

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Posted 20 August 2016 - 02:20 PM

Alright. I've started Driver Verifier (have been busy past few days, my apologies). Will update if anything occurs.

 

Thanks again



#6 pro1137

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Posted 21 August 2016 - 12:31 AM

Quick question: Will BSODs that aren't VERIFIER_ENABLED errors occur, will this reset the progress of the driver verifier? 

 

My PC had been running all day (~10 hours) with no BSOD, but now it's crashed 5 times in the past 10 minutes, and I'm getting standard IRQL_NOT_LESS_OR_EQUAL and so on errors. Are these sudden bursts of crashes indicative of anything software or hardware related?

 

Thanks



#7 usasma

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Posted 21 August 2016 - 05:15 AM

We don't know what the cause is.

Please zip up the contents of the C:\Windows\Minidump folder and upload it with your next post.

IF you can't zip it up there, copy it to your Desktop and zip it up there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 pro1137

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Posted 21 August 2016 - 01:24 PM

Alright. Here's the zip of the dumps. 

Might be worth noting, when I woke up, my PC had frozen, and when I got home from work today, my PC was showing that Windows had failed to start, and gave me the usual startup recovery options. I am currently in Safe Mode

 

Thanks

Attached Files



#9 usasma

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Posted 22 August 2016 - 04:47 AM

This is looking more and more like a hardware/compatibility/or low-level driver error.

 

Out of the latest 15 memory dumps there were 6 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

Logitech Wingman drivers are still installed.

Have you uninstalled the software for this device and then physically removed it from your system?

 

Have you run the hardware diagnostics that I suggested? 

If so, what were the results?

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Aug 21 09:59:40.510 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082116-10468-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:01:48.280
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :win32kfull.sys ( win32kfull+869d5 )
BugCheck 3B, {c0000005, fffff8020efc88bc, ffffd00022211a60, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8020efc88bc, Address of the instruction which caused the bugcheck
Arg3: ffffd00022211a60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  ooVoo.exe
FAILURE_BUCKET_ID: 0x3B_win32kfull!unknown_function
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 21 09:54:47.051 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082116-12390-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:03:03.819
Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+45c0 )
BugCheck A, {fffff80275176390, 2, 8, fffff80275176390}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: fffff80275176390, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80275176390, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  NvStreamNetwor
FAILURE_BUCKET_ID: AV_CODE_AV_PAGED_IP_nt!_??_::NNGAKEGL::_string_
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 21 09:50:50.471 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082116-11812-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.545.amd64fre.th2_release.160802-1857
System Uptime:0 days 0:03:47.240
Probably caused by :ntkrnlmp.exe ( nt!KiSwapThread+15e )
BugCheck A, {c8, 2, 0, fffff801364e080e}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 00000000000000c8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801364e080e, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  NvStreamServic
FAILURE_BUCKET_ID: AV_nt!KiSwapThread
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Aug 21 09:59:40.510 2016 (UTC - 4:00)**************************
WmVirHid.sys                Tue Apr 27 16:08:53 2010 (4BD74455)
WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
cbfs3.sys                   Mon Apr  9 09:21:46 2012 (4F82E26A)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
RTKVHD64.sys                Mon Oct  7 09:59:13 2013 (5252BE31)
xspltspk.sys                Wed Jun 11 16:59:54 2014 (5398C34A)
HWiNFO64A.SYS               Thu Oct  2 14:24:39 2014 (542D9867)
Hamdrv.sys                  Mon Mar 30 09:28:42 2015 (55194F8A)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
rt640x64.sys                Thu Jul 23 04:53:50 2015 (55B0AB9E)
VBoxNetLwf.sys              Tue Jan 19 11:40:16 2016 (569E66F0)
VBoxUSBMon.sys              Tue Jan 19 11:40:17 2016 (569E66F1)
VBoxDrv.sys                 Tue Jan 19 11:40:46 2016 (569E670E)
LGVirHid.sys                Sat Feb 27 00:18:47 2016 (56D131B7)
LGJoyXlCore.sys             Sat Feb 27 00:18:51 2016 (56D131BB)
LGBusEnum.sys               Sat Feb 27 00:18:54 2016 (56D131BE)
nvhda64v.sys                Thu Mar 24 15:26:36 2016 (56F43F6C)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
nvlddmkm.sys                Sun Jul 10 18:20:31 2016 (5782CA2F)


http://www.carrona.org/drivers/driver.php?id=WmVirHid.sys
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=cbfs3.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=xspltspk.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 pro1137

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Posted 24 August 2016 - 01:00 AM

I have uninstalled the Logitech WingMan drivers now. My apologies, I had been running in safe mode for quite some time and hadn't the ability to uninstall it without a BSOD for a bit.

 

I have run MemTest86 on my RAM and it's found no errors.

 

I'm currently at the HDD diagnostic step, and I'm.. completely confused. I believe I have the bootable Hitachi Drive Fitness Test properly put on CD, but I really don't seem to know how to use it properly. On boot, I get a choice of SCSI and ATA support or just ATA, and then 1. Adaptec 2. LSI 320 Controller 3. Tekram & Symbios Controllers 4. ATTO 320 Controller. I'm not really sure what I should be selecting here. Regardless of what I do select, I manage to get into the program, but the scanner has not once been able to detect any of my drives.. Should I try a different software for this? Or am I simply doing something incorrectly? ...Perhaps I've installed the wrong program?

 

Thanks



#11 usasma

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Posted 24 August 2016 - 09:09 AM

Try the Seagate Seatools for DOS.

If it's not able to see your hard drive, then try Seagate Seatools for Windows and run the tests from within Windows


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 pro1137

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Posted 27 August 2016 - 12:32 AM

Alright, I've been running SeaTools for DOS and I'm getting an error/fail on my SSD. It's not specifying any error code or really telling me anything other than "Long Test Time Out!"

 

Could this indicate that my SSD is bad? Maybe a cable?

 

Thanks



#13 usasma

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Posted 28 August 2016 - 06:11 AM

In general there's 5 things that can be wrong:

- the test itself is bad/incompatible (I don't have enough experience with Seatools on an SSD to know what's normal and what's not)

- the drive itself

- the cable(s)

- the controller (on the motherboard)

- the motherboard itself

 

It's simplest and easiest to replace cables, then try the hard drive/SSD

AFAIK, there are no reliable diagnostic tests for SSD's.

You may be able to purchase a replacement drive from a shop that will allow you to return it (for your money back) if it's not needed.

I prefer testing with a regular HDD (as they're more easily diagnosed), but that's entirely up to you.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 pro1137

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Posted 03 September 2016 - 01:54 PM

Upon investigation, my SSD's firmware was out of date (Was running an old version).

 

Since my last post, I've installed a few different SSD monitoring tools, including Crucial's (my SSD manufacturer) own software. All of which tell me that the drive is in "good health" with the exception of Speedfan, which has indicated to me that there is a SMART value that has reached its threshold (however it is listed as "unknown attribute." Is there any way to find out what this is?

I have disconnected my other two hard drives.

 

I have attached screenshots of each program's SMART attributes/analyses for my SSD and my other hard drive.

 

I also swapped the port for my SSD to another port that previously held one of my now-removed drives and re-ran Seatools to see if there was any change in report. Nothing was altered; the long test still gives me a "Long Test Time Out!" error at 23%.

 

Do you think my SSD is a cause for concern? 

 

I am also still running the driver verifier (my pc had been off for around a week as I was away) 

 

I've also attached an additional perfmon report in the event you need it

 

Thanks

Attached Files



#15 usasma

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Posted 06 September 2016 - 07:15 AM

I can't say if your SSD is a concern.
The tests say it's in good shape.
The lone problem is the Seatools - and (IMO), that test wasn't designed for SSD's

 

But still, we have a problem and we're having trouble isolating it.

Trying an HDD will go a long way towards ruling it out.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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