I had a reset password link image not showing in my email. The company said to contact yahoo support. I gave him remote access and he pointed out a lot of microsoft services that had been stopped. Support tech said I have a trojan and wanted 150.00 to remove. My virus protection is not detecting anything. I have also ran malware bytes and super anti spyware. I have a windows 10 computer that is only 2 months old. It came with Mcafee virus software which I just removed because I don't like it. I installed AVG antivirus which I have used for years with no problems. Thank you for your help!