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AMD Vision Control Center issues


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#1 Yungseokkim

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Posted 15 August 2016 - 01:42 AM

Sorry if this belongs in a different subforum.

Hello, I've lurked on this site before for various issues and you've all been a huge help. I feel silly for having this issue; but, I am unable to start AMD Vision Control Center. I have tried accessing via the right click menu and through right click > screen resolution > AMD Vision Control Center.

Upon clicking the cursor indicates something is loading but it doesn't display. On multiple attempts Explorer.exe stops working.

Thank you for your time.

 

Edit: Not sure if this helps, but the affected machine has an Athlon II x3 345 processor with integrated AMD HD 4200 graphics and runs 64 bit Windows 7.


Edited by Yungseokkim, 15 August 2016 - 01:46 AM.


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#2 hamluis

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Posted 15 August 2016 - 06:22 AM

IMO, damaged files are probably at fault.  I would just uninstall, then reinstall CCC.

 

Typically...when any application  has a problem, uninstalling then reinstalling is the first step I would take.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis






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