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Windows update not working


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#1 HrcaA3000

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Posted 14 August 2016 - 08:51 PM

Hi, i have problem with my Windows 8.1 fresh new installation.My Windows update takes forever to check for updates.I tried Microsoft fix it tool for backgorund intelligent service and Windows update,but when it finds problems it fix that problems but when I run it again fix it tool find the same problems again (missing service registration,problems with installing new updates).Can somebody please help me???  


 
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#2 HrcaA3000

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Posted 15 August 2016 - 09:50 AM

Anybody?


 
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#3 dc3

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Posted 15 August 2016 - 11:09 AM

If you are receiving an error message please post the exact message.

 

What is the Fix it that you used.  It would help if you posted the link to the website you downloaded this from.


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#4 FreeBooter

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Posted 16 August 2016 - 07:33 AM

Uninstall all third party antivirus and firewall programs to see issue will get resolved.

Please visit below links and one at time execute the batch scripts at below links starting from resetting Windows Update components.

 

 

Reset Windows Update Components
http://www.bleepingcomputer.com/forums/t/618826/reset-windows-update-components/



Set Windows Services To Default Startup
http://www.bleepingcomputer.com/forums/t/618364/set-windows-services-to-default-startup/



Reset TCP/IP Protocol Suite
http://www.bleepingcomputer.com/forums/t/618975/reset-tcpip-protocol-suite/
 



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#5 Willy22

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Posted 16 August 2016 - 08:01 AM

- Open in Task Manager the "Process" tab and make sure it displays all running processes, even those who run under the System Account.
- Open in Task Manager the "Service" tab and highlight the Service called "Wuauserv". Then right click and select "Go to Process". Task Manager will re-open the "Process" tab and highlight one "Svchost.exe" process. If the highlighted "Svchost.exe" process has high CPU usage in combination with high memory usage (say >100 MB) then this computer has a "Windows Update" problem.

 

- This website/webpage:

 

http://wu.krelay.de/en/
 

could help to get this Windows Update "moving again" on a Win 8 system.



#6 HrcaA3000

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Posted 17 August 2016 - 11:54 AM

Nothing worked.I founded solution.Install thgese KB numbers in this order:

 

1. Windows8.1-KB3065988-v2-x64

2. Windows8.1-KB3138615-x64

3. Windows8.1-KB3020370-x64

 

VERY IMPORTANT!!!TURN OFF YOUR INTERNET CONNECTION AND THERE IS NO NEED TO RUN MICROSOFT FIX IT TOOL.

JUST INSTALL THESE UPDATES IN THAT ORDER.

Restart your computer.


 
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#7 Willy22

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Posted 17 August 2016 - 12:01 PM

- Was CPU and memory usage very high when your system search for updates ?



#8 FreeBooter

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Posted 17 August 2016 - 12:02 PM

We are glad to hear you have resolved the issue but there is still question about does the Windows updates you have manually installed were only updates that were not installing and causing the issue have you check for new Windows updates to see any new update can be installed.



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#9 Willy22

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Posted 17 August 2016 - 12:06 PM

- How did you find out what updates were needed ?



#10 HrcaA3000

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Posted 17 August 2016 - 12:18 PM

- How did you find out what updates were needed ?

You need to download latest version of windows update client Windows8.1-KB3138615-x64 (curentlly is march 2016),another two I founded on diffirent sites (I combined diffirent solutions from many sites).And also I recommend you to set way of installation to ask before downlading and installation.


 
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#11 HrcaA3000

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Posted 17 August 2016 - 12:20 PM

- Was CPU and memory usage very high when your system search for updates ?

 

No.Mine was about 35 % of CPU and 260-280 MB of RAM.


 
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#12 HrcaA3000

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Posted 17 August 2016 - 12:23 PM

We are glad to hear you have resolved the issue but there is still question about does the Windows updates you have manually installed were only updates that were not installing and causing the issue have you check for new Windows updates to see any new update can be installed.

 

There is problem with Windows Update.Windows Update can't update itself.All updates are sucessfully installed after applying these three updates manually. 


 
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#13 FreeBooter

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Posted 18 August 2016 - 06:22 AM

Good to know Windows Update working after manually installing those updates.



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#14 Willy22

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Posted 23 August 2016 - 10:17 AM

- I do consider CPU at 35% and memory usage of "Svchost" to be "High".

- Can you share the weblinks/websites that gave you the solution for this problem ?



#15 FreeBooter

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Posted 23 August 2016 - 12:02 PM

- I do consider CPU at 35% and memory usage of "Svchost" to be "High".

- Can you share the weblinks/websites that gave you the solution for this problem ?

I do agree with you but you must know sometimes the Svchost.exe hosted services or service like Windows update can utilize CPU and memory lot more then when this service or services not been utilize by Windows OS and some software. I have run defrag command on my external HDD which has a service associated with on my external the memory usage for the Windows Defragmenter was very high not much as CPU usage but time to time it did utilize CPU more then 40% i will call this not a issue but if a service or services utilizing computer resources non stop with high utilization so if OP can monitor all  SVChost.exe processes and if any one of the SVChost.exe is non stop utilizing CPU, HDD and memory with high usage percentage then even after restarting the computer if the issue has not resolved then OP can ask our help to find out which one of the services SVChost.exe hosting is utilizing computer resources non stop with high utilization.



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