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Posted 14 August 2016 - 07:25 PM
Posted 16 August 2016 - 05:21 AM
Have you run the Dell diagnostics (when the problem was present - let it sit for a while before starting the test)?
As I recall, they have a keyboard test built into their diagnostics.
When we see problems like this at work, it's usually beause someone has slammed their hand down on the keyboard in that area, or that they have closed the lid on an object that was laying on the keyboard.
Other possible causes are a defect in the circuitry of the keyboard that changes as the broken part heats up and expands (and then breaks contact, rendering that section inoperable).
Edited by usasma, 16 August 2016 - 05:23 AM.
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