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Battery plugged in not charging. Dell Inspiron 5559 8 months old.


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#1 Niweg

Niweg

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Posted 13 August 2016 - 03:09 PM

 
       Suddenly my battery is not charging when I'm plugged in. Laptop is an 8 month old Dell Inspiron 15 5559.
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The problem seems to've started when I installed the Windows 10 Anniversary Update on 8/2/2016. Battery is at 81%, I'm plugged in but it's not charging. In an effort to resolve the problem I went to the Dell Power Manager and changed the setting from Adaptive to Custom, then set it to start charging when at or below 90% and stop charging at 99%, but that didn't help. I rebooted and checked again but again no help. Currently it's 81% charged.
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I searched and have seen a lot of pre-AU posts, but none since 8/2/2016 so I'm posting here.
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What can be done to resolve this? I have posted this on the Dell user forum also.

 


Make regular full system backups or you'll be sorry sooner or later.


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#2 Niweg

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Posted 13 August 2016 - 04:31 PM

  OK, problem resolved. I found a post (somewhere, don't remember where now) that said power down, remove the battery, wait 3 min., then put the battery back in and reboot. VOILA, problem fixed. It now says 10 min. to full charge.
Maybe somebody here knows why that would fix the problem, it sure mystifies me, but at least it works! smile.gif     

Make regular full system backups or you'll be sorry sooner or later.





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