Hey guys, My name is Chander and I'm new here. My question is about using the reset feature on Windows 10. Now let me state that I've used this feature about 6 times of different pc/laptops (including this one), going with both options of keeping the files and doing a clean wipe of the drive. Earlier today I decided to do it once more as I gave this laptop to my niece to use for her semester. The reason I decided to do this is because I noticed it slowed down quite a lot and had many third party apps downloaded that I had no idea about, so instead of using Malwarebytes and such, I decided to take the easy way out and use the reset feature with clean drive.
Here is the problem and where I messed up (I think).
After using the feature, during the famous 'Resetting the PC 99%' stage, I waiting a LONG TIME. By long time I mean 24 hours + like the HDD is only 500GB, not even 1 TB AND it was about 60% full. So I decided to force shutdown at that point and try it again. Notice, I did research online to see what the estimate time of wait would be, I got an average of 6-8 hours including the factors of updates and such.
Well after the Force shutdown, I windows booted up and I noticed that all my programs have indeed been deleted, it asked me to input my account and stuff as it would when you first buy the laptop. Everything is awesome but when I finally came to the desktop, I noticed that the background is still the same so I'm guessing that some stuff didn't get properly deleted (as it was at 99%). So instead of taking a chance, I decided to give the reset option another go, but this time (and other 4 times) the progress bar reaches around 4%-5% and then give me an error 'Windows couldn't reset properly. No changes were made'. and thus....no changes were made indeed.
This is where I got the idea to create a bootable USB with a fresh copy of Windows 10 and use that to do a clean install of Windows 10. I made the USB, I booted it using F12 key, clicked on 'custom' when prompted to install.
Now this is where I'm stuck, it gives me an option to create a new partition or delete/overwrite on the existing one. I can't overwrite on all the partitions but the one that contains the current OS. Now I'm reading all over that deleting ALL the partitions and then installing the OS is the clean install in its truest form..... while some places say that you DO NOT want to delete the partitions..... what is the correct answer and how do I go about it?
So here are the two questions....
1: DO I delete all the partitions and install a brand new OS. How does that affect the laptop. What will be the best choice?
2: If partitions aren't the best way to go, what is a recommended step to take at this point?
NOTE: I am using the laptop right now to type this, all the functions seem to be working correctly but I do insist on doing a CLEAN install as I do not want to take a chance and also I'm having some OCD issue with that 99%, I can't sleep....its 4 in the morning and I can't sleep, got work in a few hours.
Thanks in advance for any input. :D