Outlook does not use IE to retrieve your emails.
Follow below troubleshooting steps.
Open Command Prompt as a administrator by pressing Win + X, and then press A letter key.
Run below command from Command Prompt that is open as administrator.
You would use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair corrupted or modified system files because the component store (source) is corrupted.
Dism /Online /Cleanup-Image /RestoreHealth
SFC should be able to repair the files afterwards. Execute below command to make sure corrupted system files repaired.
Reset Internet Explorer setting to it default settings.
Reset Internet Explorer Settings to default in Windows 10 / 8 / 7
The No Add-ons mode allows Internet Explorer to temporarily run without any add-ons like Toolbars, ActiveX controls, etc. The No addons mode in Internet Explorer is rather useful when you want to troubleshoot incompatible browser add-ons or extensions. It is also very useful when you want to troubleshoot a problem like say freezing of your IE, to identify whether it is related to any add-on.
Add-ons are programs that supplement your web browser with additional features such as tool bars and ActiveX controls. Some come pre-installed in Internet Explorer while some are installed via the Internet. It is relatively easy to install Internet Explorer add-ons. They require your permission before getting installed on your system. But some may do without your consent.
Open an elevated Command Prompt window (press Win + X, and then press A key) andtype below command, hit Enter, to open IE in No addons mode:
“%ProgramFiles%\Internet Explorer\iexplore.exe” -extoff
Then if you need to, the through Internet Options > Manage Add-ons, you can enable or disable each add-on to identify which, if any, add-on is creating problems. Useful if your Internet Explorer crashes or freezes frequently and you want to make it run faster.
If the error is caused by a current running process, restart your Windows system using the clean boot method will allow you to troubleshoot if a current service or process is causing the error to appear.
With a clean boot only the necessary services and process that are required to operate Windows are started when you boot your computer.
Follow these steps:
- Start Windows
- Open Run dialog box by pressing keys.
- Type msconfig and press Enter key
- Go to General tab > check Selective Startup option
- Uncheck the Load startup items check box
- Go to Services tab
- Check Hide all Microsoft services check box from the bottom left corner of the window
- Click Disable all
- Click OK
- Restart Windows
To reset these changes and start your Windows normally, follow the same steps:
- Go to the General tab
- Check the Normal Startup option
- Click OK