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Help, something is calling home....


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2 replies to this topic

#1 rubinontheroad

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Posted 12 August 2016 - 03:05 PM


Hi, first post, Malwarebytes Pro has just started "stopping" an item from sending something outbound. (XMl.clk1013.com)  I did complete scans and also scanned the folder MB told me that the item lived in. Scans found no threats. I will enclose the MBs log from today for further help. The item originated in the Mozilla Firefox folder at C/Program Files (86)/Mozilla Firefox/Mozilla firefox exe. and the MB warning, shows up whenever FF starts. I looked there and also found nothing but I don't know anything. Google found the item "xml.clk1013.com" and it looks like malware/adware. Something call "UnHackMe" was recommended and it did nothing except confuse me and cause me to uninstall/reinstall FF. it also said that programs I've had and used for years were dangerous. I use a new up to date PC with Win 10 pro and FF as my browser of choice, AV is Win Defender and Malwarebytes Pro and Anti Exploit. I would appreciate any help anyone on this forum can give. Thank you, S Rubin

Here is a Google directed site that came up for xml.clk1013.exe

http://greatis.com/blog/search-redirecting-11/remove-xml-clk1013-com-2.htm



see below for today's MB log:

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 8/12/2016 5:23 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malware Protection, Starting,
Protection, 8/12/2016 5:23 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malware Protection, Started,
Protection, 8/12/2016 5:23 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Starting,
Protection, 8/12/2016 5:23 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Started,
Update, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Manual, Domain Database, 2016.8.11.2, 2016.8.11.11,
Update, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Manual, Malware Database, 2016.8.11.9, 2016.8.12.4,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Refresh, Starting,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Stopping,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Stopped,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Refresh, Success,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Starting,
Protection, 8/12/2016 5:33 AM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Started,
Protection, 8/12/2016 1:09 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malware Protection, Starting,
Protection, 8/12/2016 1:09 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malware Protection, Started,
Protection, 8/12/2016 1:09 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Starting,
Protection, 8/12/2016 1:09 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, Started,
Detection, 8/12/2016 1:10 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, IP, 174.137.155.139, xml.clk1013.com, 50126, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 8/12/2016 1:10 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, IP, 174.137.155.139, xml.clk1013.com, 50126, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 8/12/2016 1:10 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, IP, 174.137.155.139, xml.clk1013.com, 50130, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 8/12/2016 1:17 PM, SYSTEM, DESKTOP-2DCTIB3, Protection, Malicious Website Protection, IP, 174.137.155.139, xml.clk1013.com, 50434, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Scan, 8/12/2016 1:42 PM, SYSTEM, DESKTOP-2DCTIB3, Context, Start:8/12/2016 1:42 PM, Duration:0 min 11 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,
Scan, 8/12/2016 1:43 PM, SYSTEM, DESKTOP-2DCTIB3, Context, Start:8/12/2016 1:43 PM, Duration:0 min 9 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)
 



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#2 nasdaq

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Posted 13 August 2016 - 10:13 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs for my review.

Wait for further instructions.

#3 nasdaq

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Posted 19 August 2016 - 09:24 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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