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Video playing problem

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2 replies to this topic

#1 dulantha


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Posted 12 August 2016 - 04:14 AM

My computer restarts when I am playing videos. My pc specs are as follows.

PC - DELL (optiplex 760)

CPU - Intel E8400 (Clock speed 3.0Ghz/ Core 2/ Cache 6mb/ Bus speed 1333mhz)

RAM - 4Gb DDR2 (2 memory modules/ 2Gb each, 800mhz)

VGA - 256mb On board

Power Supply - 305W / DELL original

O/S - Windows 7 64bit

Can anyone suggest what is the problem here and what is the solution.


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#2 Platypus


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Posted 12 August 2016 - 04:29 AM

The first thing i would do is open the case and see if there is evidence of bad electrolytic capacitors, showing bulging, splitting or leaking like shown here:




Top 5 things that never get done:


#3 Trikein


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Posted 13 August 2016 - 12:18 AM

What does the computer do exactly? Do you get a error screen or flash of anything before the reboot? A patchwork of rainbows? Green screen? Any beeps?


Also, is it only video? Netflix vs Youtube? Does it crash if you do something that takes a lot of resources like a game or photo editing software?


No matter what, I would check that your video card drivers. Don't know what exact hardware is in your build, but see here.

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