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SPro4 unable to get to the desktop screen? Reboot icon only

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#1 xxnonamexx


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Posted 11 August 2016 - 02:23 PM

I changed permissions to a folder in order to have access to delete the files. I was trying to update to the anniversary update but received an error which was why I needed to change permission to delete a temporary files folder. I am the admin. However once I restart the Surface I get either the surface logo and the swirling reboot icon (dots in circle) and it just sits there or I get just the circles and it sits. Is there a way I can boot into safe mode? I cannot get to my desktop screen.

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