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Error 0x800f081f when run DISM.exe


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#1 romeojr

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Posted 10 August 2016 - 01:53 PM

Hi guys,

 

I can't run the command "dism /online /cleanup-image /restorehealth".

Everytime returns the error 0x800f081f. :unsure:

 

Someone can help me?

 

Thanks a lot!



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#2 Aura

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Posted 10 August 2016 - 02:05 PM

Hi romeojr :)

Let's see what SFC have to say before we get to DISM, since we might see what DISM hangs on in the CBS.log provided by SFC.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

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#3 romeojr

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Posted 10 August 2016 - 02:08 PM

Ok!

 

Thanks for the fast response!

 

I'm doing the SFC command right now.

 

Thanks again!



#4 romeojr

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Posted 10 August 2016 - 02:34 PM

The CBS log is here:

 

https://drive.google.com/file/d/0BxUoCNlU78Bxa09pRmJDcTVFa0k/view?usp=sharing



#5 Aura

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Posted 10 August 2016 - 02:37 PM

The culprit is opencl.dll, and it's a common corruption under Windows 10 TH2. I wrote a guide explaining the corruption and how to fix it on Sysnative.

https://www.sysnative.com/forums/windows-update/18121-guide-opencl-dll-corruption-sfc-dism-windows-10-update-1511-th2.html

Alternativaly, upgrading to the Aniversary Update should fix it.

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#6 romeojr

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Posted 10 August 2016 - 02:39 PM

Thank you!



#7 Aura

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Posted 10 August 2016 - 02:54 PM

No problem romeojr, you're welcome :)

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