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Realtek HD Audio process using 20% CPU and 80-90% GPU


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12 replies to this topic

#1 Will TX

Will TX

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Posted 09 August 2016 - 08:19 PM

I just bought and installed a Sapphire Nitro Fury and started monitoring its performance.  I noticed something strange when starting up my PC today.  I was sitting on the desktop (right after log-on) and my GPU was pulling 80-90% usage and CPU was around 20-25%.  So after some digging, I think I might be infected with some kind of mining bug.

 

Windows Defender does not detect anything.  MBAM does not detect anything.  The Realtek process is running from \AppData\Local\CEF\Realtek HD

 

EDIT

 

When I force stop the Realtek process, CPU and GPU usage drop to near 0.

 

Windows 10 Pro, anniversary update

 

Please help!

 

Thanks,

Will


Edited by Will TX, 09 August 2016 - 08:27 PM.


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#2 boopme

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Posted 10 August 2016 - 10:23 AM

Where did you buy this.

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
SXvL3ZF.pngTDSSKiller
  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

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#3 Will TX

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Posted 10 August 2016 - 05:45 PM

Amazon by Amazon (not third party).

 

I'll do those things in a bit and update this post.

 

Thanks for the help.

 

 

EDIT

I forgot to mention that the GPU/CPU usage doesn't always appear at startup. Sometimes its 5-10minutes later.  Do I need to wait until that is occurring to run these utilities?

 

Results of MTB

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Will (administrator) on 10-08-2016 at 18:24:35
Running from "C:\Users\Will\Desktop"
Microsoft Windows 10 Pro  (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
127.0.0.1    100sexlinks.com
127.0.0.1    10sek.com
127.0.0.1    www.10sek.com
127.0.0.1    www.1-2005-search.com
127.0.0.1    1-2005-search.com
127.0.0.1    123fporn.info
127.0.0.1    www.123fporn.info
127.0.0.1    123haustiereundmehr.com
127.0.0.1    www.123haustiereundmehr.com
127.0.0.1    123moviedownload.com
127.0.0.1    www.123moviedownload.com

There are 15463 entries.

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="VirtualBox Host-Only Network" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Will-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
   Physical Address. . . . . . . . . : 1C-1B-0D-01-2A-A1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::815:f474:cd4b:1006%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, August 10, 2016 6:07:30 PM
   Lease Expires . . . . . . . . . . : Wednesday, August 10, 2016 7:07:30 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 52173581
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-33-67-CF-1C-1B-0D-01-2A-A1
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
                                       209.55.27.13
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3cf9:27f1:bac4:88af(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3cf9:27f1:bac4:88af%8(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-33-67-CF-1C-1B-0D-01-2A-A1
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1206C330-B72B-4E47-8FDD-C4E19B66AEA0}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    google.com
Addresses:  2607:f8b0:4000:806::200e
      216.58.194.46


Pinging google.com [216.58.194.46] with 32 bytes of data:
Reply from 216.58.194.46: bytes=32 time=20ms TTL=52
Reply from 216.58.194.46: bytes=32 time=18ms TTL=52

Ping statistics for 216.58.194.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 20ms, Average = 19ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=58ms TTL=49
Reply from 206.190.36.45: bytes=32 time=58ms TTL=49

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 58ms, Average = 58ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...1c 1b 0d 01 2a a1 ......Realtek PCIe GBE Family Controller #2
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.5     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.5    281
      192.168.0.5  255.255.255.255         On-link       192.168.0.5    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.5    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.5    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    331 ::/0                     On-link
  1    331 ::1/128                  On-link
  8    331 2001::/32                On-link
  8    331 2001:0:9d38:90d7:3cf9:27f1:bac4:88af/128
                                    On-link
  3    281 fe80::/64                On-link
  8    331 fe80::/64                On-link
  3    281 fe80::815:f474:cd4b:1006/128
                                    On-link
  8    331 fe80::3cf9:27f1:bac4:88af/128
                                    On-link
  1    331 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
  8    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/10/2016 06:11:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_2d0f50fcbdb171b8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_2d0f50fcbdb171b8.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_2d0f50fcbdb171b8.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_2d0f50fcbdb171b8.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_74bc87d3d22d9abe.manifest.

Error: (08/10/2016 06:10:32 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (08/09/2016 07:45:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: a2service.exe, version: 11.9.0.6513, time stamp: 0x5772c632
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000374
Fault offset: 0x00000000000f73e3
Faulting process id: 0x1920
Faulting application start time: 0xa2service.exe0
Faulting application path: a2service.exe1
Faulting module path: a2service.exe2
Report Id: a2service.exe3
Faulting package full name: a2service.exe4
Faulting package-relative application ID: a2service.exe5

Error: (08/09/2016 07:44:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: a2service.exe, version: 11.9.0.6513, time stamp: 0x5772c632
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000374
Fault offset: 0x00000000000f73e3
Faulting process id: 0x754
Faulting application start time: 0xa2service.exe0
Faulting application path: a2service.exe1
Faulting module path: a2service.exe2
Report Id: a2service.exe3
Faulting package full name: a2service.exe4
Faulting package-relative application ID: a2service.exe5

Error: (08/08/2016 07:58:49 PM) (Source: Microsoft-Windows-RestartManager) (User: Will-PC)
Description: Application or service 'AdaptiveSleepService' could not be restarted.

Error: (08/08/2016 07:58:49 PM) (Source: Adaptive Sleep Service) (User: )
Description: Failed to stop service! Error code = 1062

Error: (08/08/2016 07:53:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (08/08/2016 07:53:37 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (08/06/2016 07:08:23 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (08/05/2016 03:08:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: a2service.exe, version: 11.9.0.6513, time stamp: 0x5772c632
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000374
Fault offset: 0x00000000000f73e3
Faulting process id: 0x6cc
Faulting application start time: 0xa2service.exe0
Faulting application path: a2service.exe1
Faulting module path: a2service.exe2
Report Id: a2service.exe3
Faulting package full name: a2service.exe4
Faulting package-relative application ID: a2service.exe5


System errors:
=============
Error: (08/10/2016 06:07:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/10/2016 06:07:30 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Error: (08/10/2016 06:07:30 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (08/10/2016 06:07:29 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:34:59 PM on ‎8/‎9/‎2016 was unexpected.

Error: (08/10/2016 06:07:23 PM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY)
Description: 32212256844605785490349176

Error: (08/09/2016 07:55:00 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Error: (08/09/2016 07:55:00 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (08/09/2016 07:45:51 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/09/2016 07:45:40 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Error: (08/09/2016 07:45:40 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.



Microsoft Office Sessions:
=========================
Error: (08/10/2016 06:11:00 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_2d0f50fcbdb171b8.manifestC:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_74bc87d3d22d9abe.manifestC:\Users\Will\Desktop\esetsmartinstaller_enu.exe

Error: (08/10/2016 06:10:32 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (08/09/2016 07:45:19 PM) (Source: Application Error)(User: )
Description: a2service.exe11.9.0.65135772c632ntdll.dll10.0.14393.0578997b2c000037400000000000f73e3192001d1f2a051e0f7c6C:\Program Files\Emsisoft Anti-Malware\a2service.exeC:\WINDOWS\SYSTEM32\ntdll.dllbbc7b131-28a7-40b9-bbf4-6d394d66fd2d

Error: (08/09/2016 07:44:14 PM) (Source: Application Error)(User: )
Description: a2service.exe11.9.0.65135772c632ntdll.dll10.0.14393.0578997b2c000037400000000000f73e375401d1f2a03d0753daC:\Program Files\Emsisoft Anti-Malware\a2service.exeC:\WINDOWS\SYSTEM32\ntdll.dlld6580251-b8c2-4a73-ae6f-9a2c956bc533

Error: (08/08/2016 07:58:49 PM) (Source: Microsoft-Windows-RestartManager)(User: Will-PC)
Description: 0AdaptiveSleepService.exeAdaptiveSleepService03026217820080

Error: (08/08/2016 07:58:49 PM) (Source: Adaptive Sleep Service)(User: )
Description: Failed to stop service! Error code = 1062

Error: (08/08/2016 07:53:46 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (08/08/2016 07:53:37 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (08/06/2016 07:08:23 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (08/05/2016 03:08:13 PM) (Source: Application Error)(User: )
Description: a2service.exe11.9.0.65135772c632ntdll.dll10.0.14393.0578997b2c000037400000000000f73e36cc01d1ef550a57ac2cC:\Program Files\Emsisoft Anti-Malware\a2service.exeC:\WINDOWS\SYSTEM32\ntdll.dll5590358e-95cb-43de-ba4b-a1bec61963ae


CodeIntegrity Errors:
===================================
  Date: 2016-08-09 20:01:55.766
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:55.718
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:52.542
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:52.483
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:51.327
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:51.243
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:49.813
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 20:01:49.606
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-08-09 19:39:14.613
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.

  Date: 2016-08-09 19:28:25.283
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.34 - GIGABYTE)
ACP Application (HKLM\...\{54943777-E18A-5C5F-3006-D5A74F1FB1E9}) (Version: 2016.0804.2341.48 - Advanced Micro Devices, Inc.) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.172 - Adobe Systems Incorporated)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Arma 3 (HKLM-x32\...\Steam App 107410) (Version:  - Bohemia Interactive)
ASUS PCE-N53 WLAN Card Utilities & Driver (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 1.0.0.9 - ASUS)
Autodesk App Manager 2016-2017 (HKLM-x32\...\{C0954809-F5DC-426C-847E-8409DE14E4C0}) (Version: 2.2.0 - Autodesk)
Autodesk AutoCAD Performance Feedback Tool 1.2.5 (HKLM-x32\...\{8600F844-9AA5-412E-B6F2-F9C6CBCFD268}) (Version: 1.2.5.0 - Autodesk)
Autodesk Featured Apps 2016-2017 (HKLM-x32\...\{27C15055-713B-4D0E-881F-19598A2DFD59}) (Version: 2.2.0 - Autodesk)
AutoHotkey 1.1.23.05 (HKLM\...\AutoHotkey) (Version: 1.1.23.05 - Lexikos)
BADLAND: Game of the Year Edition (HKLM-x32\...\Steam App 269670) (Version:  - Frogmind)
Battlefield 3™ (HKLM-x32\...\{76285C16-411A-488A-BCE3-C83CB933D8CF}) (Version: 1.6.0.0 - Electronic Arts)
Block N Load (HKLM-x32\...\Steam App 299360) (Version:  - Jagex)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center Next Localization BR (HKLM\...\{55A4D3AB-C8DF-26B2-89A8-7E16E1E40700}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{5A5FCAC9-F7AD-94BB-9331-1DDEBDA2F841}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{365AEAB2-4CF3-7CBB-0DAC-E9E14B688E65}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{472224E8-B9D9-A7EE-69D0-16A3EE59DA71}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{577B8CF6-62F1-AA22-A03C-DFB446DE35EE}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{7ABC6D83-816E-6D48-E65D-B0CEDD294E4E}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{38675EEE-6860-EA69-B75E-83364A28E54F}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{C3EE628C-7394-FE2C-0C90-C05284EB528D}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{2F544F46-5F6E-97BB-3550-A0242A3C5754}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{C28EEFA7-7298-7C18-BB27-3B9721ACD709}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{D2AB2C7E-9085-3DC3-683F-7029A81FF18A}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{FC4086D6-E345-5F43-08BB-280FB57DAF49}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{7CD4EC8D-84A5-86C4-1027-019AC89ADA6D}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{F8EBE530-A4D5-BF51-F623-3787E6B8A878}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{0F84602B-9F1A-83EB-E87B-803CA88FB0A4}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{42FBD43F-DE53-6D4D-5134-E3C93B45CBEF}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{20CA19CE-7C07-C569-1234-261AD1BEAB00}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{AC85CF50-9A55-0103-ADBF-365C37603AA4}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{644E33C4-5815-B75C-C5A6-A2D304FD8AEC}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{B349892D-B015-033C-4CA8-3635E6B655D7}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{BE8D6AB1-3049-2F0C-67FA-00C0A5D321A3}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{FB4B024C-0304-7CCA-9D4F-4C6BF5708C6A}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{26567561-DFB2-2B63-9BA8-6A490ED37016}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{D6957CF7-094B-6534-4A64-62C1360E47E9}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0809FEC1-EF86-51E9-8210-DC1B1BDB6745}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{ECA6DF7E-F5BD-2563-33D8-720D4ECEE72B}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{245F08B1-EFE0-753A-3148-8A470F2FB182}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{5FD706FF-6AD8-E372-A35A-879409982655}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{1F11CFEF-39C3-26E4-19B8-047B9B52C26E}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A4E7CA0C-84EB-5E29-2F04-06C4E4790C2F}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{0A76DC79-A341-323A-4F24-8C04E6C33E9E}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{59D2664C-949B-7FA7-9880-ECB993B6616A}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{1FAD8D54-D920-A282-67A3-9A2A23D6C106}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{970A40CA-46AB-986C-1798-976ED0EA00FA}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{2EF56A9E-F393-F7E8-85EF-5690F26CA5E1}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{4707CBFC-8ED4-463E-0FF9-DE86F4A743E9}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{C14A3A5B-8A86-C239-37D7-158211778C54}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{D41F2CF8-B9F5-E04C-E08A-9B91462500F9}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{86C5965C-1784-9E08-3E28-D7B86B073C95}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{A50C89BC-8D8E-8828-824A-7171F6D583D5}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{0B5633F0-C415-2F08-671E-4C9E2FAACD45}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{36D71198-DBA2-F175-F9EE-0C495E979AAF}) (Version: 2016.0804.2359.41279 - Advanced Micro Devices, Inc.) Hidden
Classic Shell (HKLM\...\{D81CC3B6-4A88-4617-9E95-1EDF81984F90}) (Version: 4.2.7 - IvoSoft)
CPUID HWMonitor 1.29 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Crucial Storage Executive (HKCU\...\Crucial Storage Executive 3.30.022016.10) (Version: 3.30.022016.10 - Crucial)
Deluge 1.3.12 (HKLM-x32\...\Deluge) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 7.4.30 - Dropbox, Inc.)
dupeGuru (HKLM\...\{C11DACBD-8863-4AA4-94AD-708602F6F7EF}) (Version: 3.9.1 - Hardcoded Software)
FARO LS 1.1.505.0 (64bit) (HKLM-x32\...\{8834451B-6209-4E02-9EF4-4EF9E3C1F70F}) (Version: 5.5.0.44203 - FARO Scanner Production)
Fishing Planet (HKLM\...\Steam App 380600) (Version:  - Fishing Planet LLC)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 52.0.2743.116 - Google Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
GPL Ghostscript (HKLM\...\GPL Ghostscript 9.16) (Version: 9.16 - Artifex Software Inc.)
Helium (HKLM-x32\...\{9A781940-AC41-4D5E-8E1E-76A04B916FB9}) (Version: 1.0.0 - ClockworkMod)
Heroes & Generals (HKLM-x32\...\Heroes & Generals) (Version: 1.0.6.1 - Reto-Moto)
Heroes & Generals (HKLM-x32\...\Steam App 227940) (Version:  - Reto-Moto)
iTunes (HKLM\...\{BFEAB774-C7DC-4032-B05A-DA5F7CB7B365}) (Version: 12.2.2.25 - Apple Inc.)
iTunesFusion 2.3 (HKLM-x32\...\C2283269-8B0C-47C0-A230-29A778E331FA_is1) (Version: 2.3.0.0 - Binary Fortress Software)
Java 8 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MediaHuman YouTube to MP3 Converter version 3.9.3 (HKLM-x32\...\MediaHuman YouTube to MP3 Converter_is1) (Version: 3.9.3 - )
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Minimal ADB and Fastboot version 1.4 (HKLM-x32\...\{C5564379-582D-457A-9E68-A9E7C1F1C4EC}_is1) (Version: 1.4 - Sam Rodberg)
Mobile Mouse Server (HKLM-x32\...\{C366A146-F0A2-411F-9C8D-CEED6C734BF1}) (Version: 3.3.0 - RPA Tech, Inc)
MotoHelper MergeModules (HKLM-x32\...\{94CAC2F1-C856-47F4-AF24-65A1E75AEDB9}) (Version: 1.2.0 - Motorola) Hidden
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.5.4 - Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.4.0 (HKLM\...\{27986EDD-C9EC-4B52-B92F-06D073F0AA52}) (Version: 6.4.0 - Motorola Mobility LLC)
Mozilla Firefox 47.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0 (x86 en-US)) (Version: 47.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)
MSI Afterburner 4.3.0 Beta 4 (HKLM-x32\...\Afterburner) (Version: 4.3.0 Beta 4 - MSI Co., LTD)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.8.6 - Notepad++ Team)
Oracle VM VirtualBox 5.0.14 (HKLM\...\{82022940-639B-48A3-86D9-B139864105F7}) (Version: 5.0.14 - Oracle Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.12.1.43352 - Electronic Arts, Inc.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PlaysTV (HKLM-x32\...\PlaysTV) (Version: 1.13.1-r115223-release - Plays.tv, LLC)
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
Project 64 version 2.1.0.1 (HKLM-x32\...\Project 64_is1) (Version: 2.1.0.1 - )
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.991 - Even Balance, Inc.)
Python 3.5.0 (64-bit) (HKCU\...\{e599f76f-2b95-44da-a280-77548b1b2a21}) (Version: 3.5.150.0 - Python Software Foundation)
Python 3.5.0 Core Interpreter (64-bit) (HKLM\...\{9D059C5B-80A5-46AA-BC8A-FD41E89D0A49}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Development Libraries (64-bit) (HKLM\...\{6EA6724A-71C6-43EE-BE9F-80E3C0DC8A4F}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Documentation (64-bit) (HKLM\...\{3B016F3B-917E-477F-920A-BBBA12E09F8B}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Executables (64-bit) (HKLM\...\{9C67D7CC-26D3-4535-9D0A-F4591AD9B11F}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Launcher (32-bit) (HKLM-x32\...\{A095BD6B-4F39-46A4-9AA1-8F7296492974}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 pip Bootstrap (64-bit) (HKLM\...\{6ADAF31E-EEE6-4251-BE5A-EFD7868D3930}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Standard Library (64-bit) (HKLM\...\{5741118B-D61A-4F27-BB80-0CAED22FE20B}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Tcl/Tk Support (64-bit) (HKLM\...\{47483182-8783-45CB-9120-77FDB241E2FF}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Test Suite (64-bit) (HKLM\...\{B2AB1292-01D1-4972-BF56-43531A2AA3BA}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Utility Scripts (64-bit) (HKLM\...\{2B5129D0-C4C1-4322-8888-D0B6CDA6DCD2}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version: 5.2.5-r115042-release - Raptr, Inc)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.20.15.29092 - Razer Inc.)
Reign Of Kings (HKLM-x32\...\Steam App 344760) (Version:  - Code}{atch)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RivaTuner Statistics Server 6.4.1 (HKLM-x32\...\RTSS) (Version: 6.4.1 - Unwinder)
Rust (HKLM\...\Steam App 252490) (Version:  - Facepunch Studios)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0015-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0019-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{835E4BED-E265-4103-AE14-0B4C70CF3FE8}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}_Office15.PROPLUSR_{1F7000D3-A917-4AD2-BA55-59E6FDAF062A}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0C0A-1000-0000000FF1CE}_Office15.PROPLUSR_{4BF13B26-3A95-4E42-900A-DEB16FDA75A0}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-002C-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{C5D14A1B-6E3E-491A-96C6-ABDEEEC4E97D}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0044-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0090-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00A1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{1931508C-C004-4983-81E3-70BE6252904B}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{E4F470B2-3601-4E1C-B291-D6B580F53136}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E2-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0115-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0117-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D82063A8-7C8C-4C3B-A9BB-95138CA55D26}) (Version:  - Microsoft)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\steam app 8930) (Version:  - 2K Games, Inc.)
SketchUp Import 2016-2017 (HKLM-x32\...\{063925DB-9D8C-48E2-8F04-1B7038B6C783}) (Version: 2.2.0 - Autodesk)
Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Team Fortress 2 (HKLM\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.47484 - TeamViewer)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.2.0f3 - Unity Technologies ApS)
Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3115261) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D8E86AF8-E495-4DC1-A058-7E69AA96AA8A}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3115261) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D8E86AF8-E495-4DC1-A058-7E69AA96AA8A}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3115261) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D8E86AF8-E495-4DC1-A058-7E69AA96AA8A}) (Version:  - Microsoft)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0) (Version: 1.0.17.0 - LunarG, Inc.)
Who's Your Daddy (HKLM\...\Steam App 427730) (Version:  - Evil Tortilla Games)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17332 - Microsoft Corporation)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 8144.16 MB
Available physical RAM: 4626.51 MB
Total Virtual: 16336.16 MB
Available Virtual: 11253.54 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:237.94 GB) (Free:24.55 GB) NTFS
2 Drive d: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
5 Drive g: (HDD) (Fixed) (Total:465.66 GB) (Free:455.67 GB) NTFS

========================= Users: ========================================

User accounts for \\WILL-PC

Administrator            DefaultAccount           Guest                    
Will                     


**** End of log ****
 

 

 

TDSSKiller did not find anything

 

 

Results of AdwCleaner

 

# AdwCleaner v5.201 - Logfile created 10/08/2016 at 18:32:45
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-10.2 [Server]
# Operating system : Windows 10 Pro  (X64)
# Username : Will - WILL-PC
# Running from : C:\Users\Will\Desktop\AdwCleaner.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\ProgramData\tencent
[-] Folder Deleted : C:\ProgramData\TXQMPC
[#] Folder Deleted : C:\ProgramData\Tencent
[#] Folder Deleted : C:\ProgramData\Application Data\tencent
[#] Folder Deleted : C:\ProgramData\Application Data\TXQMPC
[#] Folder Deleted : C:\ProgramData\Application Data\Tencent
[-] Folder Deleted : C:\Program Files (x86)\eSupport.com
[-] Folder Deleted : C:\Program Files (x86)\ppt
[-] Folder Deleted : C:\Program Files (x86)\46313030-1454197946-3641-4145-3645FFFFFFFF
[-] Folder Deleted : C:\Program Files (x86)\MTV20160128
[-] Folder Deleted : C:\Program Files (x86)\Common Files\tencent
[#] Folder Deleted : C:\Program Files (x86)\Common Files\Tencent
[-] Folder Deleted : C:\Users\Will\AppData\Local\eSupport.com
[-] Folder Deleted : C:\Users\Will\AppData\Local\pptassist
[-] Folder Deleted : C:\Users\Will\AppData\Roaming\tencent
[-] Folder Deleted : C:\Users\Will\AppData\Roaming\pptassist
[#] Folder Deleted : C:\Users\Will\AppData\Roaming\Tencent
[-] Folder Deleted : C:\Program Files\Common Files\tencent
[#] Folder Deleted : C:\Program Files\Common Files\Tencent

***** [ Files ] *****

[-] File Deleted : C:\WINDOWS\SysNative\drivers\TSSKX64.sys
[-] File Deleted : C:\WINDOWS\SysNative\drivers\TFsFltX64.sys

***** [ DLLs ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****

[-] Task Deleted : PPTAssistantNotifyTask_Will
[-] Task Deleted : PPTAssistantUpdateTask_Will
[-] Task Deleted : PPTAssistantNotifyTask_Will
[-] Task Deleted : PPTAssistantUpdateTask_Will

***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\DownloadProxy.EXE
[-] Key Deleted : HKEY_CLASSES_ROOT\.qmgc
[-] Key Deleted : HKCU\Software\Classes\PPTAssist.Addins
[-] Key Deleted : HKCU\Software\Classes\PPTAssist.Addins.1
[-] Key Deleted : HKCU\Software\Classes\PPTAssist.Control
[-] Key Deleted : HKCU\Software\Classes\PPTAssist.Control.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\metnsd
[-] Key Deleted : HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
[-] Key Deleted : HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\qmgcfiles
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{51BEE30D-EEC8-4BA3-930B-298B8E759EB1}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{1077138E-896C-445E-BD31-CFCFFA4636C4}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{034DF736-A378-4292-ACAE-A561088999F5}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{70DE12EA-79F4-46BC-9812-86DB50A2FD64}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EC0FA563-E0F2-406F-8659-1E728458A91E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{88260EA6-BC91-42DF-ABEF-4A683E8A3C23}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4C097DF1-0716-4FA1-84A9-025BC1E7B03F}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7270EC6-0113-4A78-B610-E501D0A9E48E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{29B6CFD5-0064-411A-8C42-9890C83F9921}
[-] Key Deleted : HKCU\Software\eSupport.com
[-] Key Deleted : HKCU\Software\OCS
[-] Key Deleted : HKCU\Software\STA
[-] Key Deleted : HKCU\Software\MICROSOFT\IDSC
[-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
[-] Data Restored : HKU\S-1-5-21-1987760984-2875766450-3976861007-1000\Software\Microsoft\Internet Explorer\Main [Start Page]
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{E5497C75-0410-496D-AABF-CE26391CEEA9}]
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{F89DCFC1-38E3-484F-8809-9A8458890C3D}]

***** [ Web browsers ] *****

[-] [C:\Users\Will\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Will\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\Will\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Homepage] Deleted : hxxp://search.yahoo.com?type=198484&fr=spigot-yhp-ch

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [5025 bytes] - [10/08/2016 18:32:45]
C:\AdwCleaner\AdwCleaner[S1].txt - [5540 bytes] - [10/08/2016 18:30:22]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [5171 bytes] ##########
 

 

 

Results of JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 10 Pro x64
Ran by Will (Administrator) on Wed 08/10/2016 at 18:36:39.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 3

Successfully deleted: C:\ai_recyclebin (Folder)
Successfully deleted: C:\WINDOWS\wininit.ini (File)
Successfully deleted: C:\WINDOWS\SysWOW64\REN59F2.tmp (File)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/10/2016 at 18:37:37.89
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

Results of ESET Scan (I spy a bitcoin miner)

 

C:\AdwCleaner\FileQuarantine\C\Program Files (x86)\46313030-1454197946-3641-4145-3645FFFFFFFF\Uninstall.exe.vir    Win32/Adware.ConvertAd.AEY application    cleaned by deleting
C:\Program Files (x86)\t_201601301753\201601301753\lsas.exe    a variant of Win32/WuJi.L potentially unwanted application    cleaned by deleting
C:\Program Files (x86)\t_201601301753\201601301753\mslog.dll    a variant of Win32/WuJi.K potentially unwanted application    cleaned by deleting
C:\Program Files (x86)\t_201601301753\201601301753\Tinyxml2.dll    a variant of Win32/WuJi.M potentially unwanted application    cleaned by deleting
C:\Users\Will\AppData\Local\CEF\Realtek HD\rthdcpl.exe    Win64/BitCoinMiner.BQ potentially unsafe application    cleaned by deleting (after the next restart)
C:\Users\Will\AppData\Local\Downloaded Installations\{5FB3BC08-58EB-4EE1-9817-3BF1EC3328B2}\Mobile Mouse Server.msi    a variant of Win32/HiddenStart.A potentially unsafe application    deleted
C:\Windows\Installer\75e0b2.msi    a variant of Win32/HiddenStart.A potentially unsafe application    deleted
C:\Windows.old\Users\Will\AppData\Local\Temp\DMR\dmr_72.exe    a variant of Win32/DownloadSponsor.C potentially unwanted application    cleaned by deleting
 


Edited by Will TX, 10 August 2016 - 07:47 PM.


#4 boopme

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Posted 11 August 2016 - 01:50 PM

Looks like some file corruption exists and some drivers may need updating.

Tweaking.com - Windows Repair All-In-One (Portable)

- Download Windows Repair All-In-One (Portable Version) from here.

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

- A window will appear. Click Step 2.
2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
Ymy7crZ.png

- Go to Step 4, then click Do It.
zDtdN75.png

- Go to Step 5. Under System Restore click Create.
f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
PGv2vtD.png

- By default Windows Repair All-In-One will create a "Logs" folder in its folder on the Desktop. Please post the contents of the log in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Will TX

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Posted 11 August 2016 - 07:18 PM

Tweaking.com - Windows Repair v3.9.9
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 10 Pro
OS Architecture: 64-bit
OS Version: 10.0.14393.10
OS Service Pack:
Computer Name: WILL-PC
Windows Drive: C:\
Windows Path: C:\WINDOWS
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Will
Current Profile SID: S-1-5-21-1987760984-2875766450-3976861007-1000
Current Profile Classes: S-1-5-21-1987760984-2875766450-3976861007-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\WINDOWS\ServiceProfiles
Local Settings AppData: C:\Users\Will\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:03:33

Process Count: 88
Commit Total: 3.10 GB
Commit Limit: 15.95 GB
Commit Peak: 3.45 GB
Handle Count: 36810
Kernel Total: 516.34 MB
Kernel Paged: 440.87 MB
Kernel Non Paged: 75.47 MB
System Cache: 2.02 GB
Thread Count: 1714
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.95 GB
Memory Used: 2.31 GB(28.9971%)
Memory Avail.: 5.65 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.95 GB
Memory Used: 1.68 GB(21.12%)
Memory Avail.: 6.27 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (8/11/2016 6:22:48 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 248
 
01 - Reset Registry Permissions
   Restore Windows 7/8/10 Default Registry Permissions
   Start (8/11/2016 6:22:49 PM)


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\hku.7z
Done,  0.21 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\hklm.7z
Done,  2.48 seconds.

   Running Repair Under System Account
   Done (8/11/2016 6:28:58 PM)

Reset File Permissions: C:
   C: & Sub Folders
   Start (8/11/2016 6:28:58 PM)

   Running Repair Under Current User Account
   Done (8/11/2016 6:36:21 PM)

Reset File Permissions
   Restore Windows 7/8/10 Default File Permissions
   Start (8/11/2016 6:36:22 PM)


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\default.7z
Done,  0.13 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\profile.7z
Done,  0.16 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\program_files.7z
Done,  0.26 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\program_files_x86.7z
Done,  0.13 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\programdata.7z
Done,  0.14 seconds.


Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\windows.7z
Done,  1.06 seconds.

   Running Repair Under Current User Account
   Done (8/11/2016 6:39:14 PM)

03 - Reset Service Permissions
   Start (8/11/2016 6:39:14 PM)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:39:22 PM)

04 - Register System Files
   Start (8/11/2016 6:39:22 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:40:02 PM)

05 - Repair WMI
   Start (8/11/2016 6:40:02 PM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   Exporting 3rd Party Firewall Info...
   Running Repair Under Current User Account
   Done (8/11/2016 6:42:00 PM)

06 - Repair Windows Firewall
   Start (8/11/2016 6:42:00 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.16 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:42:34 PM)

07 - Repair Internet Explorer
   Start (8/11/2016 6:42:34 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:42:59 PM)

08 - Repair MDAC/MS Jet
   Start (8/11/2016 6:42:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:43:07 PM)

09 - Repair Hosts File
   Start (8/11/2016 6:43:07 PM)
   Running Repair Under System Account
   Done (8/11/2016 6:43:08 PM)

10 - Remove Policies Set By Infections
   Start (8/11/2016 6:43:08 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:43:11 PM)

11 - Repair Start Menu Icons Removed By Infections
   Start (8/11/2016 6:43:11 PM)
   Running Repair Under System Account
   Done (8/11/2016 6:43:12 PM)

12 - Repair Icons
   Start (8/11/2016 6:43:12 PM)
   Running Repair Under Current User Account
   Done (8/11/2016 6:43:13 PM)

13 - Repair Network
   Start (8/11/2016 6:43:13 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.31 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:43:26 PM)

14 - Remove Temp Files
   Start (8/11/2016 6:43:26 PM)
   Running Repair Under System Account
   Done (8/11/2016 6:43:27 PM)

15 - Repair Proxy Settings
   Start (8/11/2016 6:43:27 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:43:29 PM)

17 - Repair Windows Updates
   Start (8/11/2016 6:43:29 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.15 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (8/11/2016 6:43:52 PM)

18 - Repair CD/DVD Missing/Not Working
   Start (8/11/2016 6:43:52 PM)
   iTunes and GEARAspiWDM.sys was found, adding UpperFilters for iTunes Reg Key
   UpperFilters added?: True
   Done (8/11/2016 6:43:52 PM)

19 - Repair Volume Shadow Copy Service
   Start (8/11/2016 6:43:52 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.15 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:13 PM)

20 - Repair Windows Sidebar/Gadgets
   Start (8/11/2016 6:44:13 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:15 PM)

21 - Repair MSI (Windows Installer)
   Start (8/11/2016 6:44:15 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.15 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:28 PM)

22 - Repair Windows Snipping Tool
   Start (8/11/2016 6:44:28 PM)
   Done (8/11/2016 6:44:28 PM)

23.01 - Repair bat Association
   Start (8/11/2016 6:44:28 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:31 PM)

23.02 - Repair cmd Association
   Start (8/11/2016 6:44:31 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:33 PM)

23.03 - Repair com Association
   Start (8/11/2016 6:44:33 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:35 PM)

23.04 - Repair Directory Association
   Start (8/11/2016 6:44:35 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:37 PM)

23.05 - Repair Drive Association
   Start (8/11/2016 6:44:37 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:39 PM)

23.06 - Repair exe Association
   Start (8/11/2016 6:44:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:42 PM)

23.07 - Repair Folder Association
   Start (8/11/2016 6:44:42 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:44 PM)

23.08 - Repair inf Association
   Start (8/11/2016 6:44:44 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:46 PM)

23.09 - Repair lnk (Shortcuts) Association
   Start (8/11/2016 6:44:46 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:48 PM)

23.10 - Repair msc Association
   Start (8/11/2016 6:44:48 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:50 PM)

23.11 - Repair reg Association
   Start (8/11/2016 6:44:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:52 PM)

23.12 - Repair scr Association
   Start (8/11/2016 6:44:52 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:55 PM)

24 - Repair Windows Safe Mode
   Start (8/11/2016 6:44:55 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:44:57 PM)

25 - Repair Print Spooler
   Start (8/11/2016 6:44:57 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.16 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:45:10 PM)

26 - Restore Important Windows Services
   Start (8/11/2016 6:45:10 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\services.7z
Done,  0.16 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:45:16 PM)

27 - Set Windows Services To Default Startup
   Start (8/11/2016 6:45:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:45:21 PM)

28.01 - Repair Windows 8/10 App Store
   Start (8/11/2016 6:45:21 PM)

Decompressing & Updating Windows Permission File C:\Users\Will\Desktop\tweaking.com_windows_repair_aio\Tweaking.com - Windows Repair\files\permissions\10\hku.7z
Done,  0.2 seconds.

   Running Repair Under Current User Account
   Done (8/11/2016 6:46:36 PM)

29 - Repair Windows 8/10 Component Store
   Start (8/11/2016 6:46:36 PM)
   Running Repair Under Current User Account
   Done (8/11/2016 6:51:08 PM)

30 - Restore Windows 8/10 COM+ Unmarshalers
   Start (8/11/2016 6:51:08 PM)
   Running Repair Under System Account
[X] -----Job Complete-----      Items Done: 1      
   Done (8/11/2016 6:51:10 PM)

31 - Repair Windows 'New' Submenu
   Start (8/11/2016 6:51:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (8/11/2016 6:51:13 PM)

   Skipping Repair.
   Repair is for Windows v6 (Windows Vista & Newer) or higher.
   Current version: 10.0.14393.10

33 - Repair Performance Counters
   Start (8/11/2016 6:51:13 PM)
   Running Repair Under Current User Account
   Done (8/11/2016 6:51:16 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (8/11/2016 6:51:16 PM)
   Total Repair Time: 00:28:29


...YOU MUST RESTART YOUR SYSTEM...
 



#6 boopme

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Posted 12 August 2016 - 08:48 AM

How's it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Will TX

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Posted 12 August 2016 - 03:40 PM

Seems to be OK. Any way to verify I am clean?

#8 boopme

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Posted 14 August 2016 - 07:24 PM

You can post an FRST log by doing the steps from 6 on. Please follow this Preparation Guide and post in a new topic.
This will give us a deeper look. Just title it Am I clean?

Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Will TX

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Posted 14 August 2016 - 08:14 PM

Will do.

Thanks for the help!



#10 boopme

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Posted 15 August 2016 - 04:17 PM



please do a trace route and post it.
See

https://support.cloudflare.com/hc/en-us/articles/200169336-How-do-I-run-a-traceroute-
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Will TX

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Posted 15 August 2016 - 05:22 PM

Would that be a trace route to "bleepingcomputer.com" or something else?



#12 Will TX

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Posted 15 August 2016 - 05:29 PM

C:\Windows\System32>tracert bleepingcomputer.com

Tracing route to bleepingcomputer.com [104.20.60.209]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     9 ms     7 ms  10.203.128.1
  3     8 ms     9 ms     8 ms  10.1.1.1
  4    18 ms    18 ms    18 ms  dal-edge-18.inet.qwest.net [67.133.189.153]
  5     *        *        *     Request timed out.
  6    21 ms    19 ms    19 ms  dls-bb1-link.telia.net [213.248.84.197]
  7    24 ms    22 ms    21 ms  cloudflare-ic-306332-dls-bb1.c.telia.net [62.115.44.2]
  8    23 ms    24 ms    27 ms  104.20.60.209

Trace complete.



#13 boopme

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Posted 15 August 2016 - 09:32 PM

Hi only have time to post this....

It's a problem with his internet connection at hop 5 that is most likely causing the CloudFlare generated issue. Without a network analyzer I can only hazard a guess. I'd rather not do that. But he should contact his ISP and send them a copy of that traceroute if he keeps having issues with connecting to us and posting.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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