System requirements for ComboFix are clearly provided in the Authorized How to guide
, on the authorized download page
, and in the ComboFix usage, Questions, Help? - Look here
Windows 10, Windows 8.1 and Windows 2000 are NOT supported by ComboFix.
At this time ComboFix can only run on the following Windows versions:
Windows XP (32-bit only)
Windows Vista (32-bit/64-bit)
Windows 7 (32-bit/64-bit)
Windows 8 (32-bit/64-bit)
At this point ComboFix most likely never will be updated to support Windows 8.1 or Windows 10 since there are other alternatives (such as FRST, Zoek) which are being used by malware removal experts. However, the developer (sUBs) periodically releases updates and fixes for older supported operating systems.
If you need individual assistance with a malware infection, other advanced tools are available but they cannot be used in this forum
. Please follow the instructions in the Malware Removal and Log Section Preparation Guide
starting at Step 6.
- If you cannot complete a step, then skip it and continue with the next.
- In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs
in the Virus, Trojan, Spyware, and Malware Removal Logs forum
, NOT here
, for assistance by the Malware Response Team.