This gets a bit complicated. You can have installed W10, but if it didn't activate you won't get the digital entitlement.
But, if you tried to install prior to the 29 July deadline, you may be able to contact Microsoft for:
- free assistance in installing W10
- extended time to activate (as the original install was done 'on time').
The first thing to do is to open a case with Microsoft Support.
They may be able to establish that you were attempting to upgrade before the free offer expired.
And, they may be able to help you get the upgrade sorted out.
Here's the link for that: https://support.microsoft.com/en-us/contactus/
- backup your stuff to removeable media
- order recovery media from Dell for the W7 installation (in the US: http://www.carrona.org/recdisc.html#dell )
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