Panda online will automatically remove viruses free of charge. Just be sure to turn off your Norton Real protection while it's scanning, then turn it on
again when it's finished. Panda online free will NOT clean spyware, though it will find them. Consider the program as a second opinion: no one security program is 100% fool-proof.
I'd suggest you follow the instructions tg1911 has written in the post I have quoted below. If you have any pre-HJT questions, please add them to this post. Please do not bump
your post, as the HJT team may conclude that you are receiving help. If you have not heard a response in five days
please add a post to haven't heard in five days
topic and include the link to your HJT topic in that post.
I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.
Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!
Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.