Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

think i have a virus


  • Please log in to reply
16 replies to this topic

#1 happytobeme

happytobeme

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 08 August 2016 - 07:38 PM

i think i may have a virus and need help running windows 10


# AdwCleaner v5.201 - Logfile created 08/08/2016 at 18:06:03
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-08.3 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Administrator - OWNER-PC
# Running from : C:\Users\Administrator\Downloads\AdwCleaner.exe
# Option : Clean
# Support : https://toolslib.net/forum
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Users\Administrator\AppData\LocalLow\AVG Secure Search
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [1286 bytes] - [08/08/2016 18:06:03]
C:\AdwCleaner\AdwCleaner[S1].txt - [1319 bytes] - [08/08/2016 18:02:48]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1432 bytes] ##########


Edited by Queen-Evie, 08 August 2016 - 08:13 PM.
merged log post into first post of topic. Moved from MRL to Am I Infected-required logs for MRL not posted


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:26 PM

Posted 09 August 2016 - 08:58 PM

What are the exact issues?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 09 August 2016 - 09:43 PM

it is a friends laptop. says it is slow and dont seem to be working right. nothing stands out to me.

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Reader XI  
 Google Chrome (51.0.2704.103) 
 Google Chrome (52.0.2743.116) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
 Windows Defender MpCmdRun.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 09 August 2016 - 09:46 PM

Farbar Service Scanner Version: 27-01-2016
Ran by Administrator (administrator) on 09-08-2016 at 19:45:10
Running from "C:\Users\Administrator\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 09 August 2016 - 09:51 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Administrator (administrator) on 09-08-2016 at 19:50:00
Running from "C:\Users\Administrator\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Satellite C655 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 Wireless Network Adapter = Wi-Fi (Connected)
Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Owner-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 00-26-6C-98-EC-DE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1E-ED-DE-B7-5A-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 4C-ED-DE-B7-5A-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e8eb:f871:b750:d331%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.116(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, August 09, 2016 7:31:10 PM
   Lease Expires . . . . . . . . . . : Wednesday, August 10, 2016 7:31:10 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 55373278
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A2-F7-36-00-26-6C-98-EC-DE
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.25
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.Home:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.116%2(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 33554432
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A2-F7-36-00-26-6C-98-EC-DE
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.25
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18b6:bbb:b820:ff65(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::18b6:bbb:b820:ff65%29(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 486539264
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A2-F7-36-00-26-6C-98-EC-DE
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  modem.Home
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4007:808::200e
 216.58.217.206
 
 
Pinging google.com [216.58.217.206] with 32 bytes of data:
Reply from 216.58.217.206: bytes=32 time=32ms TTL=57
Reply from 216.58.217.206: bytes=32 time=35ms TTL=57
 
Ping statistics for 216.58.217.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 35ms, Average = 33ms
Server:  modem.Home
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=75ms TTL=53
Reply from 206.190.36.45: bytes=32 time=62ms TTL=53
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 75ms, Average = 68ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  8...00 26 6c 98 ec de ......Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30)
  3...1e ed de b7 5a 36 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...4c ed de b7 5a 36 ......Qualcomm Atheros AR9285 Wireless Network Adapter
  2...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
  1...........................Software Loopback Interface 1
 29...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.116     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.116    281
    192.168.0.116  255.255.255.255         On-link     192.168.0.116    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.116    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.116    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.116    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 29    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 29    306 2001::/32                On-link
 29    306 2001:0:9d38:6ab8:18b6:bbb:b820:ff65/128
                                    On-link
  4    281 fe80::/64                On-link
 29    306 fe80::/64                On-link
  2    286 fe80::5efe:192.168.0.116/128
                                    On-link
 29    306 fe80::18b6:bbb:b820:ff65/128
                                    On-link
  4    281 fe80::e8eb:f871:b750:d331/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
 29    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/09/2016 07:46:21 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/09/2016 07:46:21 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/09/2016 07:32:19 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/09/2016 07:32:19 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/08/2016 06:19:36 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/08/2016 06:13:26 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (08/08/2016 05:55:22 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/08/2016 05:55:22 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/08/2016 05:43:52 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/08/2016 05:43:52 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: OWNER-PC)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
 
System errors:
=============
Error: (08/08/2016 06:19:37 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_3edf0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (08/08/2016 06:19:37 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_3edf0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (08/08/2016 06:19:37 PM) (Source: Service Control Manager) (User: )
Description: The Contact Data_3edf0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (08/08/2016 06:19:37 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_3edf0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (08/08/2016 06:19:36 PM) (Source: DCOM) (User: OWNER-PC)
Description: CortanaUI.AppXjxtspbn4351hrtx8tc95e89kaz3h2f1f.mca
 
Error: (08/08/2016 06:07:21 PM) (Source: Service Control Manager) (User: )
Description: The aksfridge service failed to start due to the following error: 
%%1275 = This driver has been blocked from loading
 
 
Error: (08/08/2016 06:07:21 PM) (Source: Application Popup) (User: )
Description: aksfridge.sys
 
Error: (08/08/2016 06:06:31 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056 = An instance of the service is already running.
 
 
Error: (08/08/2016 06:06:30 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_2ca50 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (08/08/2016 06:06:30 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_2ca50 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (08/09/2016 07:46:21 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (08/09/2016 07:46:21 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (08/09/2016 07:32:19 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (08/09/2016 07:32:19 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (08/08/2016 06:19:36 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (08/08/2016 06:13:26 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (08/08/2016 05:55:22 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
Error: (08/08/2016 05:55:22 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (08/08/2016 05:43:52 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (08/08/2016 05:43:52 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: OWNER-PC)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-07-18 10:32:12.314
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-15 15:48:39.223
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-13 03:38:17.351
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-12 16:20:00.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-12 15:33:46.728
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-20 08:14:37.818
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-19 10:35:12.354
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-17 10:01:29.404
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-17 06:11:19.552
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-17 12:47:04.835
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Reader XI (11.0.17) - Español (HKLM-x32\...\{AC76BA86-7AD7-1034-7B44-AB0000000001}) (Version: 11.0.17 - Adobe Systems Incorporated)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 52.0.2743.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
HP Photosmart 5510 series Product Improvement Study (HKLM\...\{CBB98874-7884-4CC1-A78C-CB53C62BC77B}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Support Assistant (HKLM-x32\...\{78E2C850-ADA6-420D-BA35-2F4A9BE733CC}) (Version: 8.3.27.17 - HP)
HP Support Solutions Framework (HKLM-x32\...\{CE7447C2-EF12-4EF3-BE51-BFC3B049C0F6}) (Version: 12.5.26.37 - HP)
IPM_Common_x86 (HKLM-x32\...\{EE61B6C5-F017-4505-85D3-6D40B1797D32}) (Version: 2.1 - Your Company Name) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
OpenOffice 4.1.2 (HKLM-x32\...\{E6AD67BB-1C33-4AB3-A387-E0D48137AB70}) (Version: 4.12.9782 - Apache Software Foundation)
Rosetta Stone Language Training (HKLM-x32\...\{00384623-4937-4D7D-BDD9-23513D1C50AB}) (Version: 5.0.37.0 - Rosetta Stone, Ltd)
Rosetta Stone Ltd Services (HKLM-x32\...\{3165E4A6-D5DE-46B0-8597-D55E2B826B84}) (Version: 3.2.21 - Rosetta Stone Ltd.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
WinRAR 5.31 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
WordPerfect Office IFilter 32-bit (HKLM-x32\...\{1DF03ECE-6AF4-414E-B118-C316F151A9A2}) (Version: 1.5 - Corel Corporation)
WordPerfect Office IFilter 64-bit (HKLM\...\{1B45B85C-99E8-4523-8FB3-0248B3DECFC8}) (Version: 1.5 - Corel Corporation)
WordPerfect Office X8 - Common Files (HKLM-x32\...\{42428570-D010-4FC6-BD19-02D443418372}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - IPM Content TBYB  (HKLM-x32\...\{39D42D80-E7FA-445C-A6A0-0D90BF66D715}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - IPM TBYB (HKLM-x32\...\{0142A22B-3F10-4034-AC51-01B86449F89C}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - Lightning Files (HKLM-x32\...\{070A4546-460D-4B5D-BEEB-22F9BDC0CF6A}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - Oxford (HKLM-x32\...\{CC0E11EC-EE17-4351-9523-FDF15CDE36DB}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - Presentations Files (HKLM-x32\...\{56046687-93A2-420F-BC32-472A7BE02C78}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - Quattro Pro Files (HKLM-x32\...\{C6EA41FF-5BC2-4035-A08E-A66B3084EDCE}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - Setup Files (HKLM-x32\...\{8F19BD38-2FAE-4383-95F5-20FB54A647FC}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - System Files (HKLM-x32\...\{1E20010F-6730-4511-B1BA-66E5032A5860}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - WordPerfect Files (HKLM-x32\...\{31A0E52F-CA1A-4BAF-AD4F-F40A2BEE9FA7}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - WPD format Props x64 (HKLM\...\{5E7A9D3D-7A1B-4F4E-B4E4-74E3BCD28E77}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 - WT (HKLM-x32\...\{DF751A12-329C-4963-BCE7-14C8265167E6}) (Version: 18.0 -  Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\_{8F19BD38-2FAE-4383-95F5-20FB54A647FC}) (Version: 18.0.0.200 - Corel Corporation)
WordPerfect Office X8 (HKLM-x32\...\{0BC87715-8C0B-4C9C-BF95-36A463B7A96C}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\{2067216B-D56E-4717-AB2C-38FBE8DB3FC3}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\{21D49A11-15ED-43F3-97D6-1C5B73F70F21}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\{7C6905CE-F10B-4629-8A5D-602BE91CCBB3}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\{B2BCF349-C7C0-4C02-8803-0191F9D83C7A}) (Version: 18.0 - Corel Corporation) Hidden
WordPerfect Office X8 (HKLM-x32\...\{E292E6B0-C84D-4C47-A61E-7C42540C4ECF}) (Version: 18.0 - Corel Corporation) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 55%
Total physical RAM: 2939.97 MB
Available physical RAM: 1317.05 MB
Total Virtual: 3451.97 MB
Available Virtual: 1691.07 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI106034W0C) (Fixed) (Total:220.75 GB) (Free:165.12 GB) NTFS
2 Drive d: (HP PS5510) (CDROM) (Total:0.24 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\OWNER-PC
 
Administrator            DefaultAccount           Guest                    
 
========================= Restore Points ==================================
 
05-07-2016 22:23:23 Scheduled Checkpoint
12-07-2016 22:23:31 Windows Update
18-07-2016 16:30:53 Removed HP Update.
22-07-2016 16:22:43 Windows Update
 
**** End of log ****


#6 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 09 August 2016 - 10:39 PM

i will post the rest of the logs tomorrow.



#7 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 09 August 2016 - 10:54 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 8/9/2016
Scan Time: 8:15 PM
Logfile: laptop.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.08.10.01
Rootkit Database: v2016.08.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: Administrator
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 339206
Time Elapsed: 32 min, 25 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 3
PUP.Optional.Amonetize, C:\$Recycle.Bin\S-1-5-21-4221291533-109297613-2970409516-1000\$R8OTW6N.crdownload, Quarantined, [da8fb0991783b185e77d4ad6ed139c64], 
PUP.Optional.Inbox, C:\$Recycle.Bin\S-1-5-21-4221291533-109297613-2970409516-500\$RJVXCU4\EmailNotifierSetup (1).exe, Quarantined, [87e2a7a222785ed81c8a059e6d937789], 
PUP.Optional.Inbox, C:\$Recycle.Bin\S-1-5-21-4221291533-109297613-2970409516-500\$RJVXCU4\EmailNotifierSetup.exe, Quarantined, [165315345f3b79bd4066960d1be54eb2], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:26 PM

Posted 09 August 2016 - 11:17 PM

He could use more RAM, that's for sure:

Total physical RAM: 2939.97 MB

 


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 10 August 2016 - 07:54 PM

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/10/2016 05:50:51 PM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 08/10/2016 05:52:37 PM
Execution time: 0 hours(s), 1 minute(s), and 45 seconds(s)

that was the last log



#10 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 10 August 2016 - 08:01 PM

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.08.10.12
  rootkit: v2016.08.09.01
 
Windows 10 x64 NTFS
Internet Explorer 11.494.10586.0
Administrator :: OWNER-PC [administrator]
 
8/10/2016 4:24:22 PM
mbar-log-2016-08-10 (16-24-22).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 340775
Time elapsed: 1 hour(s), 16 minute(s), 28 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 10.0.9200 Windows 10 x64
 
Account is Administrative
 
Internet Explorer version: 11.494.10586.0
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.295000 GHz
Memory total: 3082784768, free: 1143980032
 
Downloaded database version: v2016.08.10.12
Downloaded database version: v2016.08.09.01
Downloaded database version: v2016.08.08.02
=======================================
Initializing...
------------ Kernel report ------------
     08/10/2016 16:23:55
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\jgiiy.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStor.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\TVALZ_O.SYS
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\Thotkey.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\FwLnk.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\usbuhci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\L1C63x64.sys
\SystemRoot\System32\drivers\athw10x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\SynTP.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\Smb_driver_Intel.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\DRIVERS\HdAudio.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\drivers\mmcss.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\system32\Drivers\WdNisDrv.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2016.08.10.12
  rootkit: v2016.08.09.01
 
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1116660A
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 462952947
    Partition is bootable
    Partition file system is NTFS
 
    Partition 2 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 466028544  Numsec = 1011712
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 3 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 467040256  Numsec = 21356544
    Partition is not bootable
    Partition file system is NTFS
 
Disk Size: 250059350016 bytes
Sector size: 512 bytes
 
Done!
File "C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\Windows\System32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-3074048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-466028544-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-3-467040256-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:26 PM

Posted 10 August 2016 - 08:04 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#12 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 10 August 2016 - 09:54 PM

# AdwCleaner v5.201 - Logfile created 10/08/2016 at 19:50:05
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-10.2 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Administrator - OWNER-PC
# Running from : C:\Users\Administrator\Downloads\adwcleaner_5.201.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [1511 bytes] - [08/08/2016 18:06:03]
C:\AdwCleaner\AdwCleaner[C2].txt - [806 bytes] - [10/08/2016 19:50:05]
C:\AdwCleaner\AdwCleaner[S1].txt - [1319 bytes] - [08/08/2016 18:02:48]
C:\AdwCleaner\AdwCleaner[S2].txt - [940 bytes] - [10/08/2016 19:46:29]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1023 bytes] ##########


#13 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 10 August 2016 - 10:05 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 10 Home x64 
Ran by Administrator (Administrator) on Wed 08/10/2016 at 19:55:22.75
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 2 
 
Successfully deleted: C:\ProgramData\Start Menu\Programs\search.lnk (Shortcut) 
Successfully deleted: C:\WINDOWS\prefetch\FREEPDFEDITOR.EXE-16C39118.pf (File) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/10/2016 at 20:00:03.11
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#14 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:26 PM

Posted 11 August 2016 - 03:11 PM

Sophos?


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#15 happytobeme

happytobeme
  • Topic Starter

  • Members
  • 56 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:26 PM

Posted 11 August 2016 - 09:47 PM

running the scan now. this one is slow.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users