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BSOD Crash


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#1 Olive_12233

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Posted 08 August 2016 - 07:16 PM

My computer has been continuously BSOD'ing on me the last few days. Today I tried a thorough physical cleaning and reformat, still happening. It happens regardless of high or low use. It's occurred while I've been away from the house.

 

ZIP files are in my next reply.

 

· OS - Windows 8.1, 8, 7, Vista ? Windows 7
· x86 (32-bit) or x64 ?  64
· What was original installed OS on system? 7 64-bit
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Built and installed OS
· Age of system (hardware) ~5 years
· Age of OS installation - have you re-installed the OS? Reformatted after first few bsod's

· CPU Intel® Core™ i7-2600k CPU @ 3.40GHz 

· Video Card Nvidia GEFORCE GTX 670
· MotherBoard - (if NOT a laptop) GIGABYTE GA-Z68XP-UD3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
· Power Supply - brand & wattage (skip if laptop) COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/AM3+

· System Manufacturer Built PC
· Exact model number (if laptop, check label on bottom) Built PC

· Laptop or Desktop? Desktop

 

 

 

Any help at all would be majorly appreciated.


Edited by Olive_12233, 08 August 2016 - 07:19 PM.


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#2 Olive_12233

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Posted 08 August 2016 - 07:18 PM

Looks like it didn't attach my files in the first post.

Attached Files



#3 usasma

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Posted 09 August 2016 - 09:29 AM

No memory dumps in the uploaded reports

No memory dumps listed in the KernelDumpList.txt report

No BSOD's reported in the WER section of the MSINFO32 report.

Have you had any BSOD's since you reformatted?  If so, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Only 3 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Nothing else of note in the reports.

If you continue to get BSOD's, check in C:\Windows\Minidump for memory dumps.

If you find any, zip them up and upload them with your next post.

If you have problems zipping them up there, copy them to the Desktop and try zipping them up there.

 

If you don't get memory dumps, but continue to get BSOD's - the diagnostics are essential.

Let us know the results of that if that's the case.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Olive_12233

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Posted 09 August 2016 - 06:02 PM

Here is my minidump. From my most recent crash.

 

I have had several BSOD's since I reformatted yesterday. I attempted to use the driver verifier tool and forced a crash almost immediately after restarting my computer with it on. I had all 3rd party drivers selected. I could not force another BSOD when selecting smaller groups of drivers to narrow it down.

 

http://i.imgur.com/2F1PI9Q.jpg

http://i.imgur.com/OAzrdqj.jpg

 

Screenshots of my last 2 BSOD instances.

 

Thank you for your help!

Attached Files


Edited by Olive_12233, 09 August 2016 - 06:09 PM.


#5 usasma

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Posted 10 August 2016 - 07:32 AM

There's only 1 memory dump in the uploaded files

Both of the screenshots show STOP 0x124 errors

Most often these are hardware errors, but then can be due to compatibility or low-level drivers also.

Here's more info on this error:  http://www.carrona.org/bsodindx.html#0x00000124

 

Please uninstall the GIGABYTE On/Off Charge program.

It's driver has been known to cause BSOD's on some systems

 

Please uninstall CoreTemp as it has been known to cause BSOD's on some systems.

 

Beyond that, try these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If they all pass, then try Driver Verifier again.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Aug  9 18:18:00.969 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080916-14476-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:05:47.797
Probably caused by :GenuineIntel
BugCheck 124, {0, fffffa8011ff4028, be000000, 20165}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8011ff4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000020165, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
CPUID:        "Intel® Core™ i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  F8
  BIOS Release Date             10/11/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Aug  9 18:18:00.969 2016 (UTC - 4:00)**************************
intelppm.sys               Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                Fri Mar 19 12:18:18 2010 (4BA3A3CA)
IntcDAud.sys               Fri Oct 15 04:28:17 2010 (4CB810A1)
HECIx64.sys                Tue Oct 19 19:33:43 2010 (4CBE2AD7)
AppleCharger.sys           Mon Jan 10 04:57:29 2011 (4D2AD809)
iaStor.sys                 Fri May 20 12:52:24 2011 (4DD69C48)
Rt64win7.sys               Tue May 31 23:15:51 2011 (4DE5AEE7)
EtronXHCI.sys              Mon Jul 25 17:30:56 2011 (4E2DE090)
EtronHub3.sys              Mon Jul 25 17:30:59 2011 (4E2DE093)
RTKVHD64.sys               Tue Jul 26 05:22:00 2011 (4E2E8738)
igdkmd64.sys               Tue May 26 23:53:18 2015 (55653FAE)
lgcoretemp.sys             Tue Jun  9 12:52:10 2015 (557719BA)
SamsungRapidDiskFltr.sys   Fri Sep  4 02:36:11 2015 (55E93BDB)
SamsungRapidFSFltr.sys     Fri Sep  4 02:36:14 2015 (55E93BDE)
MpFilter.sys               Fri Oct 30 02:29:35 2015 (56330E4F)
LGVirHid.sys               Sat Feb 27 00:18:47 2016 (56D131B7)
LGJoyXlCore.sys            Sat Feb 27 00:18:51 2016 (56D131BB)
LGBusEnum.sys              Sat Feb 27 00:18:54 2016 (56D131BE)
nvvad64v.sys               Tue Apr 12 04:46:52 2016 (570CB5FC)
nvhda64v.sys               Tue May 10 04:59:01 2016 (5731A2D5)
NvStreamKms.sys            Fri Jun  3 07:28:21 2016 (575169D5)
nvlddmkm.sys               Sun Jul 10 18:14:18 2016 (5782C8BA)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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