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Keyboard and mouse unresponsive after laptop resumes from suspend


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#1 The Punisher

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Posted 08 August 2016 - 06:29 PM

Suspend seems to cause my mouse and keyboard to stop working. When I resume my laptop from suspend/sleep the mouse and keyboard are un responsive. The mouse does not move and I cannot type my password in to log back in.

A google search directed me to this question from 2014: http://askubuntu.com/questions/483416/keyboard-and-mouse-unresponsive-after-suspend, where it showed that this can be fixed by reinstalling my input devices using

    sudo apt-get install --reinstall xserver-xorg-input-all

but when I enter this code I get the error:

> Reinstallation of xserver-xorg-input-all is not possible, it cannot be
> downloaded. 0 to upgrade, 0 to newly install, 0 to remove and 0 not to
> upgrade.

Running:

    sudo apt-get install xserver-xorg-input-all

gives a message that xserver-xorg-install-all is already installed with the latest version.
 



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#2 The Punisher

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Posted 08 August 2016 - 06:43 PM

sorry forgot to ad Im using Ubuntu Mate 16.04



#3 wizardfromoz

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Posted 08 August 2016 - 07:24 PM

Hi Punisher

 

sorry forgot to ad Im using Ubuntu Mate 16.04

 

... was exactly one of the questions I had for you.

 

Is this a question you have asked here http://askubuntu.com/questions/794732/keyboard-and-mouse-unresponsive-after-laptop-resumes-from-suspend just that the wording is identical in just about every particular?

 

I am going to be in and out a bit during the day, so may not be consistently able to assist, but if you can capture and print the output of

inxi -Fxs

... that might be useful to some.

 

:wizardball: Wizard



#4 wizardfromoz

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Posted 08 August 2016 - 07:38 PM

Regarding the above, I note that you have started another Topic here http://www.bleepingcomputer.com/forums/t/622777/youtube-and-online-videos-unbearably-slow/

 

... in which you have placed some hardware info.

 

Your problems may be related to the same source, and the two topics might confuse.

 

I would suggest you press your own Report button bottom right-side and ask for Moderator advice on whether the two Topics can be combined.

 

:wizardball: Wizard



#5 Queen-Evie

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Posted 08 August 2016 - 09:15 PM

There is no need to ask if the two topics can be merged into one topic.

It won't happen.

You are dealing with 2 separate issues.  The mouse/keyboard is most likely a driver issue, and the You Tube issue could be video/ Internet  download speed/ video driver issue.

Trying to solve separate issues in the same topic is confusing for you and those trying to help you.



#6 The Punisher

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Posted 08 August 2016 - 11:27 PM

Hi Punisher

 

sorry forgot to ad Im using Ubuntu Mate 16.04

 

... was exactly one of the questions I had for you.

 

Is this a question you have asked here http://askubuntu.com/questions/794732/keyboard-and-mouse-unresponsive-after-laptop-resumes-from-suspend just that the wording is identical in just about every particular?

 

I am going to be in and out a bit during the day, so may not be consistently able to assist, but if you can capture and print the output of

inxi -Fxs

... that might be useful to some.

 

:wizardball: Wizard

Hi Wizard,

 

Yes that is my question as well. I started that but got no response, Ive closed it there now.  I could not find any solution to both my problems, so I formatted the drive and installed Windows XP. But the Wifi problem I linked to drove me up the wall as well, so back to Linux I come. (People on the XP help section also suggested I switch back to Linux and the Linux gurus here would help me).

 

Here is your requested output:

System:    Host: faraz-TECRA-M2 Kernel: 4.4.0-31-generic i686 (32 bit gcc: 5.3.1)
           Desktop: MATE 1.12.1 (Gtk 3.18.9-1ubuntu3.1)
           Distro: Ubuntu 16.04 xenial
Machine:   System: TOSHIBA product: TECRA M2 v: PTM20E-0QC4M-EN
           Mobo: TOSHIBA model: Portable PC v: Version A0
           Bios: TOSHIBA v: Version 1.60 date: 02/14/2008
CPU:       Single core Intel Pentium M (-UP-) cache: 2048 KB
           flags: (pae sse sse2) bmips: 3591 speed: 1800 MHz (max)
Graphics:  Card: NVIDIA NV34M [GeForce FX Go5200 32M/64M] bus-ID: 01:00.0
           Display Server: X.Org 1.18.3 drivers: nouveau (unloaded: fbdev,vesa)
           Resolution: 1024x768@60.00hz
           GLX Renderer: Gallium 0.4 on NV34
           GLX Version: 1.5 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card Intel 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller
           driver: snd_intel8x0 ports: be00 bdc0 bus-ID: 00:1f.5
           Sound: Advanced Linux Sound Architecture v: k4.4.0-31-generic
Network:   Card-1: Intel PRO/Wireless 2200BG [Calexico2] Network Connection
           driver: ipw2200 v: 1.2.2kmprq bus-ID: 02:05.0
           IF: wlp2s5 state: up mac: 00:0e:35:1b:3f:64
           Card-2: Intel 82540EP Gigabit Ethernet Controller (Mobile)
           driver: e1000 v: 7.3.21-k8-NAPI port: cf40 bus-ID: 02:09.0
           IF: enp2s9 state: down mac: 00:0e:7b:c5:eb:0a
Drives:    HDD Total Size: 40.1GB (17.8% used)
           ID-1: /dev/sda model: SAMSUNG_MP0402H size: 40.1GB
Partition: ID-1: / size: 10G used: 5.3G (56%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 1.61GB used: 0.01GB (1%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 66.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 167 Uptime: 5:40 Memory: 704.6/1506.9MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.35 

There is no need to ask if the two topics can be merged into one topic.

It won't happen.

You are dealing with 2 separate issues.  The mouse/keyboard is most likely a driver issue, and the You Tube issue could be video/ Internet  download speed/ video driver issue.

Trying to solve separate issues in the same topic is confusing for you and those trying to help you.

Thank you.



#7 wizardfromoz

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Posted 09 August 2016 - 12:26 AM

@Queen-Evie:

 

My bad, Q-E - that was my suggestion to the OP.

 

I have a feeling the two issues may be linked, but have nothing concrete yet to put my finger on it.

 

With the provision by the OP of the data I requested, we have sufficient information in each Topic to go with, and so the matter of joining becomes redundant.

 

@The Punisher:

 

Thanks for that output, so we are dealing with Ubuntu "Xenial Xerus", with the MATE desktop environment (DE). I'm quite fond of that one (I run over 30 Linux).

 

I'll slide over to it soon so that I have the same reference point, and will respond from there to save wading through my open Tabs in Firefox.

 

Don't wait for me if you need to push out some zzzz's, and if any of the rest of "The Cavalry" come riding by, there is a good brains trust here, so don't hesitate to follow their advice.

 

Back as soon as I can

 

:wizardball: Wizard



#8 Al1000

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Posted 09 August 2016 - 02:25 AM

I have a feeling the two issues may be linked


What, specifically, makes you think the two might be linked?

Thanks for that output, so we are dealing with Ubuntu "Xenial Xerus", with the MATE desktop environment (DE)


The OP told us in post #2 what operating system he is running.

Wiz, you now have three posts in this thread, and have provided no useful information whatsoever. Please do not ask members to run commands unless you have good reason for doing so. That the output may (or may not) help others to assist is not good reason.

Edited by Al1000, 09 August 2016 - 02:26 AM.


#9 NickAu

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Posted 09 August 2016 - 08:51 AM

 

Regarding the above, I note that you have started another Topic here http://www.bleepingcomputer.com/forums/t/622777/youtube-and-online-videos-unbearably-slow/

If you noticed that,

 

then you should also have noticed this.

Distribution        : Ubuntu 16.04.1 LTS
-Current Session-
Computer Name        : faraz-TECRA-M2
User Name        : faraz (Faraz Khan)
Home Directory        : /home/faraz
Desktop Environment        : MATE (mate)

It clearly states that its Mate DE on Ubuntu 16.04.1

 

The OP also clearly said "Ubuntu Mate 16.04" in post #2

 

And as you wanted the 2 threads merged you would have already been familiar with the Computer Summary that was posted in that thread, so I cant see the point of asking for inxi -Fxs.

 

Fix Typo


Edited by NickAu, 09 August 2016 - 09:18 AM.

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#10 TsVk!

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Posted 09 August 2016 - 10:16 PM

try this

sudo apt-get install --reinstall xserver-xorg-input-all/xenial


#11 wizardfromoz

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Posted 10 August 2016 - 12:05 AM

Beat me to it, oh Northern One, lol.

 

@The Punisher:

 

If this generates any errors about unmet dependencies, or that xserver-xorg-input-all is already installed, let us know, and I have a plan that can take us from there.

 

Good luck

 

:wizardball: Wizard



#12 TsVk!

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Posted 10 August 2016 - 12:58 AM

I did give you plenty of time... I thought not to try and hijack the thread as you'd already responded. :whistle:



#13 wizardfromoz

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Posted 10 August 2016 - 02:44 AM

No, that's fine, friend ... I had a Post deleted, for Staff reasons, (and Edits above reflect same), that also contained some proposed options (fortunately I save my Posts).

 

But I have since crafted a plan which will likely generate results should the above not work.

 

Personally, I am rooting for your/our option - I want to see the OP back in business quickly, that's all that counts. ... not differing methodologies.

 

My plan won't go to waste if your suggestion is successful, I can use it for a Tute to help others.

 

Cheers

 

:wizardball: Wizard



#14 TsVk!

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Posted 10 August 2016 - 04:53 AM

Feel free Wiz. Checking the dependencies is the next step... I'm glad you've got this mate. :thumbup2:



#15 The Punisher

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Posted 11 August 2016 - 05:21 AM

Hi,

 

Sorry for the late reply. I took the suggestion in the other thread and was trying out antix 16. It did not solve the jottery Youtube problem and also looked too much like puppy linux, so uninstalled that and re installed ubuntu mate.

 

So I ran the command

sudo apt-get install --reinstall xserver-xorg-input-all/xenial

and here is the output:

Reading package lists... Done
Building dependency tree       
Reading state information... Done
Selected version '1:7.7+13ubuntu3' (Ubuntu:16.04/xenial [i386]) for 'xserver-xorg-input-all'
0 to upgrade, 0 to newly install, 1 reinstalled, 0 to remove and 27 not to upgrade.
Need to get 4,396 B of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 xserver-xorg-input-all i386 1:7.7+13ubuntu3 [4,396 B]
Fetched 4,396 B in 0s (38.5 kB/s)           
(Reading database ... 219113 files and directories currently installed.)
Preparing to unpack .../xserver-xorg-input-all_1%3a7.7+13ubuntu3_i386.deb ...
Unpacking xserver-xorg-input-all (1:7.7+13ubuntu3) over (1:7.7+13ubuntu3) ...
Setting up xserver-xorg-input-all (1:7.7+13ubuntu3) ...

Unfortunately this did not fix it. :( I still need to hard reset after suspend as keyboard and mouse do not work.






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