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Blue Screens with different errors,on three different Operating Systems


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#1 omerakgul96

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Posted 08 August 2016 - 12:35 PM

I get these errors on Blue Screen:
SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe+14d4e9

​UNEXPECTED_KERNEL_MODE_TRAP ntoskrnl.exe+f1eed

Sometimes my computer randomly resets,no blue screens.

I also got the BIOS is corrupted error once.I flashed the BIOS after that.

 

​I started having the problems on Win8,then I installed Win7,same problems.Recently I started using Win10,and problems still persist.

​OS:Win10

CPU:AMD FX-8320

Motherboard:Gigabyte 990XA-UD3

Graphics Card:AMD RADEON R9 270

PSU:High Power ECO 600 WATT  HPE-600-A12SP
 

 

I am adding the Sysnative and Perfmon logs,also 2 minidumps from today.
Anyone who can help thanks in advance.
 

Attached Files



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#2 usasma

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Posted 09 August 2016 - 07:45 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:

 

In general, the lack of a pattern in certain errors will generally be suggestive of a hardware/compatibility/or low-level driver problem.

Also, if the errors persist across different installations of the OS - then that is also suggestive of hardware problems (and, depending on how you installed the OS's, it may help to rule out the compatibility and low-level driver issues)

As such, the first thing to do is these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If they all pass, then try this procedure to narrow it down:  http://www.carrona.org/strpdown.html

 

Your UEFI/BIOS (version FD) dates from 20113.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

 

The memory dump analysis is suggestive of a hardware problem also.

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Aug  8 10:02:01.664 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080816-6875-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 0:02:17.424
Probably caused by :ntkrnlmp.exe ( nt!ObfDereferenceObjectWithTag+23 )
BugCheck 3B, {c0000005, fffff801ed347e83, ffffd000209098a0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801ed347e83, Address of the instruction which caused the bugcheck
Arg3: ffffd000209098a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: 0x3B_nt!ObfDereferenceObjectWithTag
  BIOS Version                  FD
  BIOS Release Date             02/04/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug  8 06:06:44.777 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080816-6953-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 0:02:19.276
Probably caused by :ntkrnlmp.exe ( nt!KiWakeQueueWaiter+c3 )
BugCheck 3B, {c0000005, fffff803764e5053, ffffd000226accf0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803764e5053, Address of the instruction which caused the bugcheck
Arg3: ffffd000226accf0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  optimus3D_x64.
FAILURE_BUCKET_ID: 0x3B_nt!KiWakeQueueWaiter
  BIOS Version                  FD
  BIOS Release Date             02/04/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  6 21:26:12.613 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080716-6093-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 0:01:56.457
Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b3 )
BugCheck 7F, {8, ffffd0018cbd7b30, ffffd0018dac7ef0, fffff801f2ef8eed}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd0018cbd7b30
Arg3: ffffd0018dac7ef0
Arg4: fffff801f2ef8eed
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
  BIOS Version                  FD
  BIOS Release Date             02/04/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Aug  8 10:02:01.664 2016 (UTC - 4:00)**************************
rt640x64.sys                Tue May  5 12:21:03 2015 (5548EDEF)
RTKVHD64.sys                Tue Jul  7 07:13:02 2015 (559BB43E)
RIG5020HD.sys               Fri Sep 11 06:26:26 2015 (55F2AC52)
AtihdWT6.sys                Wed Apr 20 21:30:52 2016 (57182D4C)
atikmpag.sys                Mon Jul 18 16:32:52 2016 (578D3CF4)
atikmdag.sys                Mon Jul 18 17:41:41 2016 (578D4D15)


http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
RIG5020HD.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys


 
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