I have run into some issues regarding business emails.
I have a database of contacts stored in an Excel sheet and use a mass email sending software to send newsletters and announcements, HOWEVER, this bulk email software is extremely limited. When sending to many contacts I am constantly receiving 500+ emails from Outlook saying, 'Mail Delivery System' failures. Having to manually remove them is tedious and inefficient. Furthermore, emails that I receive from new contacts also have to be manually added into the spreadsheet, is there a way to automatically have new contacts added?
Is there a software that will allow me to effectively delete contacts that don't exist anymore? AND add contacts that I don't already have in my Excel sheet?
My business is small and so paying for large, clunky and expensive CRM does not really seem like a smart move. Is it just better to build my own CRM?
Thank you very much,