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Random BSODs from time to time


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#1 KamalAsmat

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Posted 08 August 2016 - 04:59 AM

Hey,

Recently i've been getting very random BSODs and i'm not too sure why. I've tried to do my own research into it, but alas, I have failed to find a solution to this problem.


Here are all of my details:

· OS - Windows 10
· x64
· What was original installed OS on system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
· Age of system (hardware) 1 month 6 days
· Age of OS installation - have you re-installed the OS? 1 month 6 days
· CPU - Intel i5-6600k @ 3.50ghz (no OC)
· Video Card - N/A for the moment (Intel HD 530 iGPU)
· MotherBoard - ASRock Z170A-X1/3.1
· Power Supply - Silverstone ST70F-ESB
· System Manufacturer - Doesn't apply (Custom Built)
· Exact model number (if laptop, check label on bottom) - Doesn't apply (Custom Built)
· Desktop

 

Regards

 

 

Kamal

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#2 usasma

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Posted 09 August 2016 - 07:29 AM

Your UEFI/BIOS (version P2.00) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have a hard drive A:

Usually A: and B: are reserved for the old floppy disk.

This may cause confusion and problems.

I'd suggest reassigning your drive letter to something other than A or B (this may break programs that are installed to this drive - so be careful before doing it.)

 

Out of 4 memory dumps there were 4 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Aug  8 03:26:15.755 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080816-7265-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:2 days 11:37:33.435
Probably caused by :memory_corruption ( nt!MiIdentifyPfn+1ef )
BugCheck A, {80080c8, 2, 1, fffff800f632f63f}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 00000000080080c8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800f632f63f, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn
CPUID:        "Intel® Core™ i5-6600K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3504
  BIOS Version                  P2.00
  BIOS Release Date             05/20/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             Z170A-X1/3.1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  5 15:48:12.835 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080516-4718-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 5:46:06.519
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
Probably caused by :ntkrnlmp.exe ( nt!KiFatalExceptionHandler+22 )
BugCheck 1E, {ffffffffc0000005, fffff803e42c6c23, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803e42c6c23, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiFatalExceptionHandler
CPUID:        "Intel® Core™ i5-6600K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3504
  BIOS Version                  P2.00
  BIOS Release Date             05/20/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             Z170A-X1/3.1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Aug  8 03:26:15.755 2016 (UTC - 4:00)**************************
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
AsrAppCharger.sys           Tue May 10 04:28:46 2011 (4DC8F73E)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
AsrDrv101.sys               Tue Jan 15 01:25:51 2013 (50F4F66F)
UHSfiltv.sys                Fri May 31 04:41:30 2013 (51A8623A)
semav6msr64.sys             Fri Jan 24 14:22:40 2014 (52E2BD80)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
iaStorA.sys                 Mon Jul 27 05:26:48 2015 (55B5F958)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
e1d65x64.sys                Thu Aug 13 05:14:29 2015 (55CC5FF5)
RTKVHD64.sys                Tue Oct 27 10:17:41 2015 (562F8785)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
athw10x.sys                 Tue Nov 17 22:09:52 2015 (564BEC00)
TeeDriverW8x64.sys          Thu Dec 24 11:24:00 2015 (567C1C20)
IntcDAud.sys                Fri Apr 15 22:54:21 2016 (5711A95D)
igdkmd64.sys                Wed May 25 17:12:54 2016 (57461556)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug  2 17:55:20.018 2016 (UTC - 4:00)**************************
BazisVirtualCDBus.sys       Sat Sep 26 22:51:28 2015 (560759B0)


http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=AsrDrv101.sys
http://www.carrona.org/drivers/driver.php?id=UHSfiltv.sys
http://www.carrona.org/drivers/driver.php?id=semav6msr64.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=athw10x.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=BazisVirtualCDBus.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 KamalAsmat

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Posted 10 August 2016 - 05:10 AM

Hey,

 

So I ran memtest86 and I got the following results attatched. Could someone please specify what this means?

 

thanks

 

 

Kamal

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#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 11 August 2016 - 04:50 AM

It appears that you have errors in your memory.

Test each stick of RAM for 3 passes in the first slot (using appropriate anti-static measures).

Then test one of the good sticks in each of the slots.

 

Errors mean bad RAM - which means replacing it.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 KamalAsmat

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Posted 11 August 2016 - 12:17 PM

alrighty, thanks :P






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