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Network randomly disconnects from my laptop ONLy,please help me,i've read it all


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24 replies to this topic

#1 ArwenUndomiel

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Posted 07 August 2016 - 05:06 PM

Lenovo G510
intel core i5-4210M
windows 7 ultimate
broadcom 802.11n network adapter

For almost a month i've been having issues with my laptop because it randomly disconnects from network for a reason i still can't identify.
It may work fine for an hour, then the wireless network card disconnects. Every now and then, or every 10 minutes, depends on the day i guess.
i've been reading lots of forums about this and found nothing to work so far
this is what i tried:
-everything is on maximum performance
-i unclicked "allow the computer to turn off this device to save power"
-disabled some "ip helper" in services
-checked everything that has to do with the router (changing channels, interference with other routers or wifi's), the hardware part SEEMS just fine(the laptop is pretty new, it has like an year and never had any problems with it)
-checking for drivers updates, it says that i have the latest version
-fully scanned the laptop for viruses and none was detected
-didn;t install any program lately that might cause this
-network signall is excellent

And still nothing worked. NOTHING. I'm really desperate right now. The only thing that makes the network work again almost instantly (like5-10 sec while if i let it restart by itself it takes from 2 minutes to even 30-40 minutes) , is turning off and then on again the wireless network card (i do that by pressing the airplane mode button)
so any help pleaseeee? i noticed that this happens a lot to other users too.

Edited by Queen-Evie, 07 August 2016 - 05:23 PM.
moved from Windows 7 to Networking


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#2 SleepyDude

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Posted 07 August 2016 - 05:41 PM

Hi,

 

Try to follow the suggestion on the topic here see if it helps.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#3 ArwenUndomiel

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Posted 08 August 2016 - 08:40 AM

I don't have any such options in the advanced tab :/
Anything similar would be "802.11n Preamble" and the available setting are "auto" and "mixed mode"

#4 Wand3r3r

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Posted 08 August 2016 - 10:17 AM

download and run xirrus wifi inspector and post a screen shot of what it sees for local wifi networks.



#5 ArwenUndomiel

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Posted 08 August 2016 - 10:19 AM

I downloaded "inSSIDer home" and my router is the best in my area, i'm not sure it's the same thing though with what you said

#6 SleepyDude

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Posted 08 August 2016 - 11:03 AM

Does Windows record any errors on the Event Viewer? lets see...

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only Problems)

Click on Go.

Post the resulting log in your next reply.
 


Edited by SleepyDude, 08 August 2016 - 11:03 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#7 ArwenUndomiel

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Posted 09 August 2016 - 10:46 AM

wuaueng.dll (1048) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
This is the text of an error i found on event viewer.
I'll do what you said and post the results now

#8 ArwenUndomiel

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Posted 09 August 2016 - 11:01 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Middle Earth (administrator) on 09-08-2016 at 18:57:56
Running from "C:\Users\Middle Earth\Desktop"
Microsoft Windows 7 Ultimate   (X86)
Model: 20238 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : MiddleEarth-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 00-71-CC-99-82-BB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d80:1d44:43b2:5ab8%17(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.167(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, August 09, 2016 6:55:12 PM
   Lease Expires . . . . . . . . . . : Tuesday, August 16, 2016 6:55:13 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 369127884
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-31-3D-F9-00-71-CC-99-82-BB
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : F0-76-1C-16-AA-CE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{A5D5BECF-0559-4700-AB71-EB3816AB110D}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dlinkrouter
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2a00:1450:4017:805::200e
 82.76.231.40
 82.76.231.54
 82.76.231.25
 82.76.231.49
 82.76.231.45
 82.76.231.55
 82.76.231.44
 82.76.231.50
 82.76.231.20
 82.76.231.24
 82.76.231.59
 82.76.231.30
 82.76.231.35
 82.76.231.39
 82.76.231.29
 82.76.231.34
 
 
Pinging google.com [82.76.231.54] with 32 bytes of data:
Reply from 82.76.231.54: bytes=32 time=11ms TTL=61
Reply from 82.76.231.54: bytes=32 time=11ms TTL=61
 
Ping statistics for 82.76.231.54:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 11ms, Average = 11ms
Server:  dlinkrouter
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=219ms TTL=52
Reply from 206.190.36.45: bytes=32 time=198ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 198ms, Maximum = 219ms, Average = 208ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...00 71 cc 99 82 bb ......Broadcom 802.11n Network Adapter
 11...f0 76 1c 16 aa ce ......Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.167     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.167    281
    192.168.0.167  255.255.255.255         On-link     192.168.0.167    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.167    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.167    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.167    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 17    281 fe80::/64                On-link
 17    281 fe80::9d80:1d44:43b2:5ab8/128
                                    On-link
  1    306 ff00::/8                 On-link
 17    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [35840] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/09/2016 06:57:22 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1036) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:57:22 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1036) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
Error: (08/09/2016 06:51:57 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (1060) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
 
 
System errors:
=============
Error: (08/09/2016 06:55:22 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (08/09/2016 06:54:12 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5 = Access is denied.
 
 
Error: (08/09/2016 06:49:06 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (08/09/2016 05:03:39 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal error occurred when attempting to access the SSL client credential private key. The error code returned from the cryptographic module is 0x8009030d. The internal error state is 10003.
 
Error: (08/09/2016 04:59:18 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (08/08/2016 11:44:56 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (08/08/2016 09:42:46 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal error occurred when attempting to access the SSL client credential private key. The error code returned from the cryptographic module is 0x8009030d. The internal error state is 10003.
 
Error: (08/08/2016 09:26:30 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal error occurred when attempting to access the SSL client credential private key. The error code returned from the cryptographic module is 0x8009030d. The internal error state is 10003.
 
Error: (08/08/2016 07:51:25 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal error occurred when attempting to access the SSL client credential private key. The error code returned from the cryptographic module is 0x8009030d. The internal error state is 10003.
 
Error: (08/08/2016 06:36:40 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2016-08-09 18:54:55.554
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-09 18:54:55.195
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-09 18:48:19.162
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-09 18:48:19.006
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-09 16:58:34.240
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-09 16:58:34.147
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-08 23:44:32.194
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-08 23:44:31.882
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-08 18:35:17.757
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-08 18:35:17.710
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
"BioShock Infinite" (HKLM\...\{D081C29C-1DDC-4C55-BCBF-DF8519636331}_is1) (Version: 1.1.25.5165 - )
µTorrent (HKCU\...\uTorrent) (Version: 3.4.7.42330 - BitTorrent Inc.)
Adobe Acrobat Reader DC - Romanian (HKLM\...\{AC76BA86-7AD7-1048-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{F2E04A40-3EA7-42F8-B7CC-B6E7A39DC150}) (Version: 22.0.0.153 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 22.0.0.153 - Adobe Systems Incorporated)
Adobe Flash Player 22 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 9.0.124.0 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824191728}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Arc (HKLM\...\{CED8E25B-122A-4E80-B612-7F99B93284B3}) (Version: 1.0.0.9668 - Perfect World Entertainment)
Avast Free Antivirus (HKLM\...\Avast) (Version: 12.1.2272 - AVAST Software)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.64.49.0 - Conexant)
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 10.1.0.0074 - Disc Soft Ltd)
Dolby Advanced Audio v2 (HKLM\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
EA Download Manager (HKLM\...\EADM) (Version: 5.0.0.255 - Electronic Arts, Inc.)
Energy Management (HKLM\...\{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 7.0.3.4 - Lenovo) Hidden
Energy Management (HKLM\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 7.0.3.4 - Lenovo)
Google Chrome (HKLM\...\Google Chrome) (Version: 52.0.2743.116 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
hppLaserJetService (HKLM\...\{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppP1100P1560P1600SeriesLaserJetService (HKLM\...\{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppusgP1100P1560P1600Series (HKLM\...\{853F464A-B2B8-404E-BA3E-B98FF6862C41}) (Version: 1.0.0.1 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
inSSIDer Home (HKLM\...\{9E54E4AE-B67A-4925-8E92-0E1F9817FD73}) (Version: 3.1.2.1 - MetaGeek, LLC)
Intel® Management Engine Components (HKLM\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1310 - Intel Corporation)
Intel® Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3131 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.0.1083 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.63463 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.0.19 - Intel Corporation)
Java 8 Update 101 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Java 8 Update 60 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.101.13 - Oracle Corporation) Hidden
League of Legends (HKLM\...\{7C7ADE27-03C6-4B75-B4D9-492A9BB823A9}) (Version: 4.1.2 - Riot Games) Hidden
League of Legends (HKLM\...\League of Legends 4.1.2) (Version: 4.1.2 - Riot Games)
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.4000 - Broadcom Corporation)
Lenovo EasyCamera (HKLM\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10227 - Realtek Semiconductor Corp.)
Lenovo_Wireless_Driver (HKLM\...\{36CE10BD-A076-4DE3-A8A7-2F61E3FB2E6A}) (Version: 6.20.55.14 - Lenovo)
MarketResearch (HKLM\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (HKLM\...\{B7E38540-E355-3503-AFD7-635B2F2F76E1}) (Version: 9.0.30729.4974 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Express - ENU (HKLM\...\Microsoft Visual C++ 2010 Express - ENU) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
NVIDIA PhysX (HKLM\...\{E10DB5DA-E576-40EA-A7FC-1CB2A7B283A6}) (Version: 9.09.1112 - NVIDIA Corporation)
PhotoScape (HKLM\...\PhotoScape) (Version:  - )
Qualcomm Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.12 - Qualcomm Atheros Communications Inc.)
Realtek Card Reader (HKLM\...\{F0A8BF4A-972F-41E0-9800-1EFE3BF28266}) (Version: 6.2.9200.39044 - Realtek Semiconductor Corp.)
SafeZone Stable 1.48.2066.114 (HKLM\...\SafeZone 1.48.2066.114) (Version: 1.48.2066.114 - Avast Software) Hidden
Skype™ 7.26 (HKLM\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.26.101 - Skype Technologies S.A.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.5.2.0 - Synaptics Incorporated)
System Requirements Lab Detection (HKLM\...\{1F61EDB5-9447-41CB-B1A1-88CBC01430BE}) (Version: 6.1.5.0 - Husdawg, LLC)
The Sims™ 3 (HKLM\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
TSEV Skyrim LE (HKLM\...\TSEV Skyrim LE_is1) (Version: 2.0.0.0 - )
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WinRAR 5.31 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
 
========================= Devices: ================================
 
 
**** End of log ****


#9 SleepyDude

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Posted 09 August 2016 - 11:06 AM

The log show some errors lets work on them...

 

Check Windows System files integrity
 

  • open the Command Prompt as Administrator (Tutorial)
  • type the following command and press Enter:
    sfc /scannow
    
    Note: This may take some time to finish.

    let me know if it doesn't say "No integrity violations found"

Edited by SleepyDude, 09 August 2016 - 11:07 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#10 ArwenUndomiel

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Posted 09 August 2016 - 11:23 AM

"Windows resource protection did not find any integrity violations",as you said



#11 SleepyDude

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Posted 09 August 2016 - 11:27 AM

"Windows resource protection did not find any integrity violations",as you said

 

Good :)

 

Now lets reset permissions because of those "Access is denied" and the SSL errors.

 

Download Windows Repair (All-in-One) Portable (use the Direct Download button)

  • extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder
  • click on the tab Step 5: Backup and on the buttons:
    • Backup to create a Registry Backup
    • Create to create a System Restore Point
  • click on the tab Start Repairs, next click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • click the box All Repairs to uncheck all the box's
  • check only the following box's:
    • 01 - Reset Registry Permissions
    • 02 - Reset File Permissions
    • 02.1 - File Permissions C:\
    • 03 - Reset Service Permissions
    • 26 - Restore Important Windows Services
    • 27 - Set Windows Services to Default Startup
  • check the box Restart/Shutdown System When Finished > Restart System
  • click the Start Repairs button

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#12 ArwenUndomiel

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Posted 09 August 2016 - 11:39 AM

Thank you,i hope that this will work!It is repairing right now
I'll let you know what happens, especially if i get disconnected again. I should wait few hours to see if the problem still exists, then i'll reply

#13 Wand3r3r

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Posted 09 August 2016 - 12:19 PM

"Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0"
 
You have a bad processor.  This is a hardware issue.


#14 SleepyDude

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Posted 09 August 2016 - 12:42 PM

 

"Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0"
 
You have a bad processor.  This is a hardware issue.

 

 

About this error: https://social.technet.microsoft.com/wiki/contents/articles/3567.event-id-18-microsoft-windows-whea-logger.aspx

 

 

User Action
  • Update the BIOS and the drivers for the motherboard chipset.   
  • Update all the hardware drivers, if updates are available from your manufacturer. 
  • Check the temperature inside the computer to make sure your processor and related peripherals are not overheating.
  • Check the fan on your CPU to make sure it is properly attached to the CPU.
  • If you have overclocked your CPU,  reset your settings to the default settings. 
  • Make sure you power supply fan is working correctly

 

Lenovo provides several diagnostic tools http://support.lenovo.com/pt/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g510-notebook?beta=false that can be used to test the machine


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#15 Trikein

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Posted 09 August 2016 - 12:51 PM

What model router do you have? When you lose the connection on your laptop, can other wireless devices get online? Finally, what that laptop can't get online wireless, can it get online wired? 

 

The thing I find most desturbing is:

 

"Error: (08/09/2016 05:03:39 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: A fatal error occurred when attempting to access the SSL client credential private key. The error code returned from the cryptographic module is 0x8009030d. The internal error state is 10003."
 
When you are online, are you having trouble getting to secure sites that use SSL?





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