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dell inspiron 15 5000 question

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#1 duncan1979


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Posted 06 August 2016 - 06:51 PM

I have this laptop but there seems to be some problem with the optical drive - it doesn't play/recognize discs. I downloaded a media player to play DVDs but games still don't play. Does anyone know a way to get physical game to work on this make of laptop?

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#2 RolandJS


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Posted 06 August 2016 - 07:01 PM

Have you already tried removing the device from within Control Panel's Device Manager and restarting Windows?  If you get error messages, exactly what is the wording?

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#3 Niweg


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Posted 07 August 2016 - 01:21 PM

 You might need to clean the drive.  DVD cleaning kits are inexpensive and needed after a time since dust can build up on the lens.


 Good luck.

Make regular full system backups or you'll be sorry sooner or later.

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