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External HDD problem?


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#1 sLnMeGusta

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Posted 06 August 2016 - 11:12 AM

Hello, as of today I was trying to download 42gb file onto my external 1TB drive and I started running into issue that USB ports disconnect. What I've managed to locate is that the size of the file mattered since i downloaded a smaller file without any problems. I looked up the event log and there are tons of event id 140 being created when this happens in addition to some 48 i think cant really remember the correct number as I'm  writing this. Any help on solving this or should I format/ send drive for warranty replacement? The HDD is Samsung M3 1TB



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#2 JohnC_21

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Posted 06 August 2016 - 11:28 AM

I would first see if you can download a large file with the drive connected to a different computer. The drive is formatted NTFS, correct?

 

If the drive will not copy a large file on another computer and the drive is formatted NTFS download Seatools for Windows and do the short/long tests.

 

http://www.seagate.com/support/downloads/item/seatools-win-master/

 

http://knowledge.seagate.com/articles/en_US/FAQ/202435en



#3 sLnMeGusta

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Posted 06 August 2016 - 11:43 AM

Yeah its NTFS i dont have an opportunity to connect it to other pc is there any other way to test it?



#4 JohnC_21

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Posted 06 August 2016 - 11:51 AM

Other than using Seatools to check the drive, do you have another external drive you can transfer a large file to? If Seatools for Windows says the drive is good then I would have to assume the problem is with the USB ports. Have you tried transferring a large file on each available USB port?

 

What OS are you using?



#5 sLnMeGusta

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Posted 06 August 2016 - 12:03 PM

I'm using Windows 10 don't I will run seatools and see what comes up



#6 JohnC_21

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Posted 06 August 2016 - 12:09 PM

If the drive checks okay we can try copying a large file using a live linux disk. If the file transfers okay then you know it a Windows problem. 

 

 

Is USB selective suspend disabled?



#7 sLnMeGusta

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Posted 06 August 2016 - 12:14 PM

Hmm theres a weird thing. I'm testing right now. The short tests were OK now doing the long ones. But what is weird is that there are 2 M3 disks showing up instead of 1. Is this how it should be? 1 is USB and the other is SAS-SCSI-FC

 

P.S. yea selective suspend disabled. Thats the first thing i did when i ran into this problem today.


Edited by sLnMeGusta, 06 August 2016 - 12:22 PM.


#8 JohnC_21

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Posted 06 August 2016 - 12:44 PM

SAS is Serial Attached SCSI but I'm not sure why that is. If this is your drive it's supposed to be Serial ATA.



#9 sLnMeGusta

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Posted 06 August 2016 - 12:58 PM

The serial seems to be the same for both of them just one ends with 000 and another ends with 000065



#10 JohnC_21

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Posted 06 August 2016 - 01:10 PM

You might want to contact Seagate which has purchased Samsung on why you are getting the SAS listing. I have a portable WD that would create a virtual CD in firmware. It showed up in Device Manager under my optical drivers but I doubt Samsung is doing that.

 

http://samsunghdd.seagate.com/



#11 sLnMeGusta

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Posted 07 August 2016 - 01:46 AM

Well the scan finished and both of the drives passed.



#12 RolandJS

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Posted 07 August 2016 - 02:25 AM

"...I was trying to download 42gb file onto my external 1TB drive..."

Where you downloading from the internet onto an external HD?  Or, where you copying from internal HD to external HD?

I'm a little bit of an old school geek concerning folders and files.  I'm trying to understand what was supposed to happen and what is currently happening.


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#13 sLnMeGusta

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Posted 07 August 2016 - 02:57 AM

like downloading using torrent and destination is in the external drive



#14 RolandJS

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Posted 07 August 2016 - 03:20 AM

like downloading using torrent and destination is in the external drive

Don't replace hard-drive - yet.  Situation might be software operations.  If I understand Torrent operations, it is much like GetRight's operations, both attempt having, how do I properly phrase this?, multi-locations bringing multi-pieces of a file, onto the hard-drive.  In the past, I have used GetRight because of its "built-in torrent," ability.  Do I comprehend, understand, what you're having the computer doing?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#15 RolandJS

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Posted 07 August 2016 - 03:27 AM

Quoting directly from Google

 

https://www.google.com/search?q=what+is+an+event+id+140%3F&rlz=1C1VSNC_enUS601US601&oq=what+is+an+event+id+140%3F&aqs=chrome..69i57.5269j0j7&sourceid=chrome&ie=UTF-8

 

The data contains the error code. Event ID140 NTFS Warning. The system failed to flush data to the transaction log. Corruption may occur in VolumeId:<> DeviceName: \Device\HarddiskVolume<>.(A device which does not exist was specified.). Event ID: 157 Disk Warning.May 26, 2015

 

I still do not know what an event id 140 exactly means.  sLnMeGusta, if I can cough up a solution, I'll post it.  For now, I have to dig up some GetRight and Torrent info.


Edited by RolandJS, 07 August 2016 - 03:29 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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