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Windows 10 Windows Defender Turns Off Periodically


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11 replies to this topic

#1 cssman

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Posted 04 August 2016 - 04:38 PM

Hi,

 

My Windows 10 Lenovo laptop will periodically alert me that my Windows Defender is turned off. Sometimes, I cannot seem to get it to turn back on.  I usually try to update definitions, and that will sometimes work. If not, I shut down and when I restart, sometimes it will let me turn on Windows Defender.  So now, I'm thinking maybe I'm infected? I have the paid version of Malawarebytes installed.



BC AdBot (Login to Remove)

 


#2 buddy215

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Posted 04 August 2016 - 06:09 PM

Welcome to BC...

 

Could be just a bug.....see info at Notification - "Turn on virus protection" evey time Windows starts - Windows 10 Forums

 

Have you scanned using MBAM? If not, use the settings below to run another and report what is found....if anything.

 

The programs below will clean up and remove both adware and malware. Suggest you use all of them.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by buddy215, 04 August 2016 - 06:10 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 cssman

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Posted 05 August 2016 - 07:45 PM

MalwareBytes Log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/5/2016
Scan Time: 6:30 AM
Logfile: mbamreport.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.08.05.04
Rootkit Database: v2016.05.27.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Robert

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 437381
Time Elapsed: 36 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

AdWCleaner

 

# AdwCleaner v5.201 - Logfile created 05/08/2016 at 19:08:15
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.3 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Robert - ROBERT-PC
# Running from : C:\Users\Robert\Downloads\AdwCleaner.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [1607 bytes] - [26/05/2016 17:42:17]
C:\AdwCleaner\AdwCleaner[C2].txt - [1015 bytes] - [05/08/2016 19:08:15]
C:\AdwCleaner\AdwCleaner[S1].txt - [1585 bytes] - [26/05/2016 17:39:26]
C:\AdwCleaner\AdwCleaner[S2].txt - [1138 bytes] - [05/08/2016 19:04:04]

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1234 bytes] ##########

 

JRT Log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 10 Home x64
Ran by Robert (Administrator) on Fri 08/05/2016 at 19:16:50.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 3

Successfully deleted: C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna (Folder)
Successfully deleted: C:\Users\Robert\AppData\Roaming\Mozilla\Firefox\Profiles\dfb8lkl0.default\extensions\{ada4b710-8346-4b82-8199-5de2b400a6ae}\chrome\content\reminderfox\searchbar\rmSearch.xml (File)
Successfully deleted: C:\WINDOWS\prefetch\FREECELL.EXE-5A876790.pf (File)



Registry: 1

Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\SSSvc (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 08/05/2016 at 19:18:30.12
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ESET didn't find any threats, and didn't give a log.
 



#4 buddy215

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Posted 05 August 2016 - 08:27 PM

Some adware was found and removed.

 

  • Please download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#5 cssman

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Posted 06 August 2016 - 05:52 AM

Thanks for your help. In addition to the items below, I also set security center service from "Automatic (Delayed Start)" to "Automatic" as per the article you sent.

 

Security Check

SecurityCheck by glax24 & Severnyj v.1.4.0.40 [21.05.16]
WebSite: www.safezone.cc
DateLog: 06.08.2016 06:45:41
Path starting: C:\Users\Robert\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Robert
VersionXML: 3.30is-05.08.2016
___________________________________________________________________________

Windows 10(6.3.10586) (x64) Core Lang: English(0409)
Installation date OS: 18.12.2015 15:32:01
LicenseStatus: Windows®, Core edition The machine is permanently activated.
LicenseStatus: Office 16, Office16ProPlusR_Grace edition Windows is in Notification mode
LicenseStatus: Office 16, Office16ProPlusR_Retail edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: Internet Explorer (C:\Program Files\Internet Explorer\iexplore.exe)
SystemDrive: C: FS: [NTFS] Capacity: [465.3 Gb] Used: [52.2 Gb] Free: [413.1 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.494.10586.0
User Account Control enabled
The elevation prompt for administrators disabled
^It is recommended to enable: Win+R typing UserAccountControlSettings and Enter^
Automatic download and scheduled installation
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (enabled and up to date)
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes Anti-Malware version 2.2.1.1043 v.2.2.1.1043
Secunia PSI (3.0.0.11005) v.3.0.0.11005
--------------------------- [ OtherUtilities ] ----------------------------
7-Zip 16.00 (x64) v.16.00 Warning! Download Update
Uninstall old version and install new one.
VLC media player v.2.2.4
Microsoft Silverlight v.5.1.50428.0
7-Zip 16.00 v.16.00 Warning! Download Update
Uninstall old version and install new one.
Wireshark 1.12.9 (64-bit) v.1.12.9 Warning! Download Update
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 91 (64-bit) v.8.0.910.14 Warning! Download Update
Uninstall old version and install new one (jre-8u102-windows-x64.exe).
Java 8 Update 91 v.8.0.910.14 Warning! Download Update
Uninstall old version and install new one (jre-8u102-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
QuickTime 7 v.7.79.80.95 Warning! This software is no longer supported. Please uninstall it and use another software.
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.21.0.0.176 Warning! Download Update
Adobe Flash Player 22 NPAPI v.22.0.0.209
Adobe Acrobat Reader DC v.15.017.20053
------------------------------- [ Browser ] -------------------------------
Google Chrome v.52.0.2743.116
Mozilla Firefox 47.0 (x86 en-US) v.47.0 Warning! Download Update
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Mozilla Firefox\firefox.exe v.47.0.0.5999
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe v.2.3.173.0
MBAMScheduler (MBAMScheduler) - The service is running
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe v.3.1.7.0
MBAMService (MBAMService) - The service is running
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe v.3.2.21.0
C:\Program Files\Windows Defender\MsMpEng.exe v.4.9.10586.494
C:\Program Files\Windows Defender\MpCmdRun.exe v.4.9.10586.494
C:\Program Files\Windows Defender\NisSrv.exe v.4.9.10586.0
Windows Defender Service (WinDefend) - The service is running
Windows Defender Network Inspection Service (WdNisSvc) - The service is running
----------------------------- [ End of Log ] ------------------------------
 

Windows Startups

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
No    HKCU:Run    EEDSpeedLauncher    Microsoft Corporation    rundll32.exe C:\WINDOWS\system32\eed_ec.dll,SpeedLauncher
No    HKCU:Run    Google Update    Google Inc.    "C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe" /c
No    HKCU:Run    OneDrive    Microsoft Corporation    "C:\Users\Robert\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
No    HKLM:Run    APSDaemon    Apple Inc.    "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes    HKLM:Run    BTMTrayAgent    Microsoft Corporation    rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
No    HKLM:Run    cAudioFilterAgent    Conexant Systems, Inc.    "C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe"
Yes    HKLM:Run    CDAServer    Samsung Electronics CO., LTD.    C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
Yes    HKLM:Run    Classic Start Menu    IvoSoft    "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -autorun
No    HKLM:Run    Enhanced Performance Keyboard    LITE-ON TECHNOLOGY CORP.    C:\Program Files\Lenovo\USB Enhanced Performance Keyboard\SKDaemon.exe
No    HKLM:Run    ForteConfig    Fortemedia Inc    "C:\Program Files\Conexant\ForteConfig\fmapp.exe"
No    HKLM:Run    IMSS    Intel Corporation    "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
Yes    HKLM:Run    RtsCM        RTSCM64.EXE
Yes    HKLM:Run    SmartAudio    Conexant Systems, Inc.    "C:\Program Files\CONEXANT\SAII\SACpl.exe" /t
No    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No    HKLM:Run    USB3MON    Intel Corporation    "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
Yes    HKLM:Run    WordWeb    WordWeb Software    "C:\Program Files (x86)\WordWeb\wweb32.exe" -startup
Yes    Startup Common    Samsung Network PC Fax.lnk    Samsung Electronics Co., Ltd.    C:\Windows\System32\spool\drivers\x64\3\NetFaxTray64.exe
Yes    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
Yes    Startup User    Send to OneNote.lnk    Microsoft Corporation    C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
 

Scheduled Tasks

Yes    Task    Adobe Acrobat Update Task    Adobe Systems Incorporated    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Yes    Task    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    GoogleUpdateTaskUserS-1-5-21-1060743938-440540994-1790496421-1000Core    Google Inc.    C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskUserS-1-5-21-1060743938-440540994-1790496421-1000UA    Google Inc.    C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    {AC00FE22-9D52-45F8-BD63-D43F5F3519A9}    Microsoft Corporation    C:\Windows\system32\pcalua.exe -a C:\Users\Robert\Downloads\LSBsetup.exe -d C:\Users\Robert\Downloads
 

List of Programs Installed

3D Builder    Microsoft Corporation    7/21/2016        11.1.9.0
7-Zip 16.00    Igor Pavlov    7/18/2016    3.45 MB    16.00
7-Zip 16.00 (x64)    Igor Pavlov    7/18/2016    3.45 MB    16.00
Adobe Acrobat Reader DC    Adobe Systems Incorporated    8/3/2016    379 MB    15.017.20053
Adobe AIR    Adobe Systems Incorporated    3/23/2016    24.3 MB    21.0.0.176
Adobe Digital Editions 4.5    Adobe Systems Incorporated    3/16/2016    19.8 MB    4.5.1
Adobe Flash Player 22 NPAPI    Adobe Systems Incorporated    7/13/2016    19.1 MB    22.0.0.209
Alarms & Clock    Microsoft Corporation    7/24/2016        10.1607.1991.0
Amazon Kindle    Amazon    3/18/2016        1.15.0.43061
Amazon Send to Kindle    Amazon    3/29/2016        1.1.0.243
Anki        7/7/2016        
App connector    Microsoft Corporation    12/18/2015        1.3.3.0
Apple Application Support    Apple Inc.    5/6/2016    131 MB    2.3.6
Apple Software Update    Apple Inc.    5/6/2016    4.76 MB    2.1.3.127
AutoHotkey 1.1.22.09    Lexikos    12/18/2015        1.1.22.09
Calculator    Microsoft Corporation    6/28/2016        10.1605.1582.0
Camera    Microsoft Corporation    7/15/2016        2016.404.190.0
Candy Crush Saga    king.com    7/29/2016        1.801.1.0
CCleaner    Piriform    8/6/2016        5.20
Classic Shell    IvoSoft    12/24/2015    24.7 MB    4.2.5
Conexant HD Audio    Conexant    12/18/2015        8.66.16.50
Dolby Advanced Audio v2    Dolby Laboratories Inc    9/30/2015    4.73 MB    7.2.8000.17
Dolby Digital Plus Advanced Audio    Dolby Laboratories Inc    12/18/2015    5.98 MB    7.6.5.1
Evernote v. 6.1.2    Evernote Corp.    7/7/2016    439 MB    6.1.2.2292
Foxit Advanced PDF Editor 3    Foxit Corporation    3/25/2016    66.0 MB    3.1.0.0
FreeMind        6/28/2016    39.6 MB    1.0.1
Get Office    Microsoft Corporation    6/10/2016        17.7031.23501.0
Get Skype    Skype    12/18/2015        3.2.1.0
Get Started    Microsoft Corporation    7/23/2016        4.0.9.0
Google Chrome    Google Inc.    11/21/2015    489 MB    52.0.2743.116
Google Talk Plugin    Google    12/16/2015    15.1 MB    5.41.3.0
Groove Music    Microsoft Corporation    7/16/2016        3.6.23041.0
IIS 10.0 Express    Microsoft Corporation    11/3/2015    74.0 MB    10.0.1734
IIS Express Application Compatibility Database for x64        12/18/2015        
IIS Express Application Compatibility Database for x86        12/18/2015        
ImgBurn    LIGHTNING UK!    10/3/2015    3.00 MB    2.5.8.0
Integrated Camera    Realtek Semiconductor Corp.    9/30/2015    27.3 MB    6.2.9200.10224
Intel® Control Center    Intel Corporation    9/30/2015        1.2.1.1011
Intel® Management Engine Components    Intel Corporation    9/30/2015        9.0.0.1310
Intel® Processor Graphics    Intel Corporation    5/11/2016        10.18.10.4358
Intel® PROSet/Wireless for Bluetooth® + High Speed        9/30/2015        
Intel® PROSet/Wireless Software for Bluetooth® Technology    Intel Corporation    10/1/2015    136 MB    2.6.1212.0302
Intel® SDK for OpenCL - CPU Only Runtime Package    Intel Corporation    9/30/2015        2.0.0.37149
Intel® USB 3.0 eXtensible Host Controller Driver    Intel Corporation    9/30/2015        1.0.5.235
Intel® Driver Update Utility    Intel    2/29/2016    38.8 MB    2.4.0.7
Intel® PROSet/Wireless Software    Intel Corporation    8/1/2016    157 MB    15.6.1
Java 8 Update 91    Oracle Corporation    5/11/2016    178 MB    8.0.910.14
Java 8 Update 91 (64-bit)    Oracle Corporation    5/11/2016    204 MB    8.0.910.14
Lenovo BatteryGauge    Lenovo    6/22/2016    21.0 MB    1.0.045.00
Lenovo Companion    LENOVO INC.    6/25/2016        3.49.1.0
Lenovo Fingerprint Manager        9/30/2015        
Lenovo On Screen Display    Lenovo    6/21/2016    56.0 MB    8.80.10
Lenovo Service Bridge    Lenovo    12/18/2015        1.5.1.0
Lenovo Solution Center    Lenovo    6/21/2016    207 MB    3.3.003.00
Lenovo System Interface Foundation    Lenovo    7/12/2016    14.0 MB    1.0.062.00
Lenovo System Update    Lenovo    6/16/2016    37.1 MB    5.07.0029
Mail and Calendar    Microsoft Corporation    7/20/2016        17.6965.41051.0
Malwarebytes Anti-Malware version 2.2.1.1043    Malwarebytes    3/23/2016    56.8 MB    2.2.1.1043
Maps    Microsoft Corporation    6/23/2016        5.1606.1670.0
Medved Trader version 1.1.1102.459    2GK, Inc.    7/21/2016    58.5 MB    1.1.1102.459
Messaging + Skype    Microsoft Corporation    4/19/2016        2.15.20002.0
Microsoft Games for Windows 8 x64        3/31/2016    149 MB    
Microsoft Help Viewer 2.2    Microsoft Corporation    12/25/2015    4.93 MB    2.2.23107
Microsoft Office Professional Plus 2016 - en-us    Microsoft Corporation    8/2/2016    1.15 GB    16.0.7070.2033
Microsoft Silverlight    Microsoft Corporation    6/23/2016    101 MB    5.1.50428.0
Microsoft Solitaire Collection    Microsoft Studios    7/16/2016        3.11.7081.0
Microsoft SQL Server 2012 Command Line Utilities     Microsoft Corporation    11/3/2015    1.71 MB    11.0.2100.60
Microsoft SQL Server 2012 Native Client     Microsoft Corporation    11/3/2015    14.3 MB    11.0.2100.60
Microsoft SQL Server 2014 Management Objects     Microsoft Corporation    11/3/2015    49.4 MB    12.0.2000.8
Microsoft SQL Server 2014 Management Objects  (x64)    Microsoft Corporation    11/3/2015    34.9 MB    12.0.2000.8
Microsoft SQL Server 2014 T-SQL Language Service     Microsoft Corporation    11/3/2015    13.3 MB    12.0.2000.8
Microsoft SQL Server 2014 Transact-SQL ScriptDom     Microsoft Corporation    11/3/2015    12.3 MB    12.0.2000.8
Microsoft SQL Server Compact 4.0 SP1 x64 ENU    Microsoft Corporation    11/3/2015    27.5 MB    4.0.8876.1
Microsoft SQL Server Data Tools - enu (14.0.50616.0)    Microsoft Corporation    11/3/2015    58.8 MB    14.0.50616.0
Microsoft System CLR Types for SQL Server 2014    Microsoft Corporation    11/3/2015    11.2 MB    12.0.2402.11
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161    Microsoft Corporation    2/13/2016    1.10 MB    9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    Microsoft Corporation    3/25/2016    5.74 MB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161    Microsoft Corporation    10/31/2015    5.10 MB    9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219    Microsoft Corporation    9/30/2015    18.3 MB    10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219    Microsoft Corporation    9/30/2015    19.2 MB    10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610    Microsoft Corporation    12/20/2015    20.5 MB    11.0.60610.1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610    Microsoft Corporation    12/20/2015    17.3 MB    11.0.60610.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005    Microsoft Corporation    4/11/2016    20.5 MB    12.0.21005.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501    Microsoft Corporation    1/16/2016    20.5 MB    12.0.30501.0
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026    Microsoft Corporation    12/20/2015    22.4 MB    14.0.23026.0
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026    Microsoft Corporation    12/20/2015    18.6 MB    14.0.23026.0
Microsoft Visual C++ Compiler Package for Python 2.7    Microsoft Corporation    12/17/2015    761 MB    9.0.1.30729
Microsoft Web Deploy 3.6    Microsoft Corporation    11/3/2015    23.5 MB    3.1238.1955
Microsoft Wi-Fi    Microsoft Corporation    4/29/2016        1.1604.4.0
Mobile Broadband Drivers    Ericsson AB    9/30/2015    9.09 MB    7.2.5.4
Money    Microsoft Corporation    6/30/2016        4.11.156.0
Movies & TV    Microsoft Corporation    7/23/2016        3.6.22511.0
Mozilla Firefox 47.0 (x86 en-US)    Mozilla    6/13/2016    91.6 MB    47.0
Mozilla Maintenance Service    Mozilla    6/7/2016    250 KB    47.0.0.5999
News    Microsoft Corporation    6/30/2016        4.11.156.0
Notepad++    Notepad++ Team    12/18/2015        6.8.6
OneNote    Microsoft Corporation    7/26/2016        17.7167.57761.0
OverDrive for Windows    OverDrive, Inc.    1/17/2016    17.9 MB    3.4.2
People    Microsoft Corporation    7/23/2016        10.0.11902.0
Phone    Microsoft Corporation    6/4/2016        2.17.27003.0
Phone Companion    Microsoft Corporation    7/24/2016        10.1607.1991.0
Photos    Microsoft Corporation    6/3/2016        16.526.11220.0
PostgreSQL 9.5    PostgreSQL Global Development Group    4/11/2016        9.5
Prerequisites for SSDT     Microsoft Corporation    11/3/2015    13.8 MB    12.0.2000.8
Python 2.7.11 (64-bit)    Python Software Foundation    12/17/2015    124 MB    2.7.11150
Python 3.4.3 (64-bit)    Python Software Foundation    10/13/2015    135 MB    3.4.3150
Python 3.5.0 (64-bit)    Python Software Foundation    12/18/2015    190 MB    3.5.150.0
QuickTime 7    Apple Inc.    5/11/2016    138 MB    7.79.80.95
Realtek Card Reader    Realtek Semiconductor Corp.    9/30/2015    48.8 MB    6.2.9200.29064
Realtek Ethernet Controller Driver    Realtek    9/30/2015    14.0 MB    7.61.612.2012
Runtime x64 for Power Manager        9/30/2015        
Runtime x86 for Power Manager        8/3/2016        
Samsung Easy Document Creator    Samsung Electronics Co., Ltd.    5/22/2016    15.5 MB    1.06.46 (10/30/2014)
Samsung Easy Printer Manager    Samsung Electronics Co., Ltd.    5/22/2016        1.05.81.00(5/25/2015)
Samsung M2070 Series    Samsung Electronics Co., Ltd.    5/22/2016        1.22 (9/7/2015)
Samsung M262x 282x Series    Samsung Electronics Co., Ltd.    12/18/2015        1.24 (12/18/2013)
Samsung Network PC Fax    Samsung Electronics Co., Ltd.    5/22/2016    38.4 MB    1.11.14 (11/4/2014)
Samsung OCR Software    Samsung Electronics Co., Ltd.    5/22/2016    34.4 MB    1.00.14 (8/2/2013)
Samsung Printer Diagnostics    Samsung Electronics Co., Ltd.    5/22/2016        1.0.1.6.02
Samsung Printer Experience    Samsung Electronics Co. Ltd.    4/1/2016        1.3.15.0
Samsung Printer Live Update    Samsung Electronics Co., Ltd.    12/18/2015        1.01.00:04(2013-04-22)
Scrivener    Literature and Latte    6/13/2016    186 MB    1900
Secunia PSI (3.0.0.11005)    Secunia    7/13/2016    7.93 MB    3.0.0.11005
SNS Upload for Easy Document Creator    Samsung Electronics Co.,Ltd    5/22/2016    5.04 MB    1.0.0
Spades    Random Salad Games LLC    1/19/2016        5.0.16.0
Sports    Microsoft Corporation    7/30/2016        4.12.207.0
Store    Microsoft Corporation    4/30/2016        11602.1.26.0
Sway    Microsoft Corporation    7/9/2016        17.7167.45121.0
Synaptics Pointing Device Driver    Synaptics Incorporated    12/18/2015    46.4 MB    19.0.17.27
Synaptics WBF DDK 5011 (Advanced)    Synaptics    6/21/2016    20.9 MB    4.5.505.0
thinkorswim    thinkorswim, Inc    7/18/2016    348 MB    desktop
ThinkPad Settings Dependency    Lenovo    8/3/2016    89.1 MB    3.0.1.32
Twitter    Twitter Inc.    8/6/2016        5.2.0.0
USB Enhanced Performance Keyboard    Lenovo    9/30/2015    30.1 MB    2.0.2.2
VLC media player    VideoLAN    7/18/2016    130 MB    2.2.4
Voice Recorder    Microsoft Corporation    7/22/2016        10.1607.1891.0
Weather    Microsoft Corporation    6/30/2016        4.11.156.0
Windows DVD Player    Microsoft Corporation    12/18/2015        3.6.13291.0
WinPcap 4.1.3    Riverbed Technology, Inc.    1/16/2016        4.1.0.2980
Wireshark 1.12.9 (64-bit)    The Wireshark developer community,
WordWeb    WordWeb Software    8/1/2016    40.4 MB    8
Xbox    Microsoft Corporation    7/30/2016        19.19.28029.0
 


Edited by cssman, 06 August 2016 - 06:43 AM.


#6 buddy215

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Posted 06 August 2016 - 07:18 AM

Suggest Disabling these Windows Startups: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR

Yes    HKLM:Run    WordWeb    WordWeb Software    "C:\Program Files (x86)\WordWeb\wweb32.exe" -startup
Yes    Startup Common    Samsung Network PC Fax.lnk    Samsung Electronics Co., Ltd.    C:\Windows\System32\spool\drivers\x64\3\NetFaxTray64.exe
Yes    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
Yes    Startup User    Send to OneNote.lnk    Microsoft Corporation    C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
 

Disable these Tasks: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes    Task    Adobe Acrobat Update Task    Adobe Systems Incorporated    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    GoogleUpdateTaskUserS-1-5-21-1060743938-440540994-1790496421-1000Core    Google Inc.    C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskUserS-1-5-21-1060743938-440540994-1790496421-1000UA    Google Inc.    C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    {AC00FE22-9D52-45F8-BD63-D43F5F3519A9}    Microsoft Corporation    C:\Windows\system32\pcalua.exe -a C:\Users\Robert\Downloads\LSBsetup.exe -d C:\Users\Robert\Downloads

 

Uninstall these programs:

Adobe AIR    Adobe Systems Incorporated    3/23/2016    24.3 MB    21.0.0.176

Candy Crush Saga    king.com    7/29/2016        1.801.1.0

Java 8 Update 91    Oracle Corporation    5/11/2016    178 MB    8.0.910.14
Java 8 Update 91 (64-bit)    Oracle Corporation    5/11/2016    204 MB    8.0.910.14

Mozilla Firefox 47.0 (x86 en-US)    Mozilla    6/13/2016    91.6 MB    47.0 (Or Update to 48....Open FF, Help, About, Update )

QuickTime 7    Apple Inc.    5/11/2016    138 MB    7.79.80.95

 

After you changed the Delay setting for Defender....did the 'problem' go away?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#7 cssman

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Posted 06 August 2016 - 08:59 AM

1. Okay, so I disabled the Windows Startups you suggested, with the exception of Wordweb since I use that all the time.

2. Disabled all of the tasks.

3. Uninstalled everything, except updated both Javas, and FF. Was I suppose to update the Adobe Air and QuickTime7 too? I'm sure you wanted me to update the Javas, right?

4. Not sure if the delayed setting for Defender fixed the problem or not yet. It only seems to happen on average of once a week or so. Oops, I rebooted and Defender didn't startup on its own; I had to start it manually. I don't see it in CCleaner windows Startups, I included new start.txt so you can take a look.

 

 

Should I keep this CCleaner? I never really cared for the program, but it did make these changes easy to make. Just think it's too aggressive at removing files in browsers. I used to use a program by Oldtimer to clean temp files, but it doesn't seem to work with Windows 10.

No    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
No    HKCU:Run    EEDSpeedLauncher    Microsoft Corporation    rundll32.exe C:\WINDOWS\system32\eed_ec.dll,SpeedLauncher
No    HKCU:Run    Google Update    Google Inc.    "C:\Users\Robert\AppData\Local\Google\Update\GoogleUpdate.exe" /c
No    HKCU:Run    OneDrive    Microsoft Corporation    "C:\Users\Robert\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
No    HKLM:Run    APSDaemon    Apple Inc.    "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes    HKLM:Run    BTMTrayAgent    Microsoft Corporation    rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
No    HKLM:Run    cAudioFilterAgent    Conexant Systems, Inc.    "C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe"
Yes    HKLM:Run    CDAServer    Samsung Electronics CO., LTD.    C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
Yes    HKLM:Run    Classic Start Menu    IvoSoft    "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -autorun
No    HKLM:Run    Enhanced Performance Keyboard    LITE-ON TECHNOLOGY CORP.    C:\Program Files\Lenovo\USB Enhanced Performance Keyboard\SKDaemon.exe
No    HKLM:Run    ForteConfig    Fortemedia Inc    "C:\Program Files\Conexant\ForteConfig\fmapp.exe"
No    HKLM:Run    IMSS    Intel Corporation    "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
Yes    HKLM:Run    RtsCM        RTSCM64.EXE
Yes    HKLM:Run    SmartAudio    Conexant Systems, Inc.    "C:\Program Files\CONEXANT\SAII\SACpl.exe" /t
No    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No    HKLM:Run    USB3MON    Intel Corporation    "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
Yes    HKLM:Run    WordWeb    WordWeb Software    "C:\Program Files (x86)\WordWeb\wweb32.exe" -startup
No    Startup Common    Samsung Network PC Fax.lnk    Samsung Electronics Co., Ltd.    C:\Windows\System32\spool\drivers\x64\3\NetFaxTray64.exe
No    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
No    Startup User    Send to OneNote.lnk    Microsoft Corporation    C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE

 


Edited by cssman, 06 August 2016 - 09:12 AM.


#8 buddy215

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Posted 06 August 2016 - 09:17 AM

Quick Time is no longer supported...a security risk and you likely have no use for it.

After you updated Java you should uninstall the old Java if it still exists. Most users don't even need Java installed.

Likely you have no use for Adobe Air. But you can update it. Adobe products are often victims of malware. Especially the ones

without the latest security updates. Same goes for old Java.

 

Using just the default settings in CCleaner will cause no harm. I suggest using it regularly.

 

You can block the install of Third Party cookies aka ad/ tracking cookies from installing in Firefox and other browsers. Once you have

blocked those third party cookies then run CCleaner to remove the existing ones. How to disable third-party cookies in all major web browsers

 

If you don't have an ad blocker installed in Firefox then I suggest using Adblock Plus.

Adblock Plus :: Add-ons for Firefox

Once installed....click on the ABP icon and choose Filter Preferences. UNcheck Allow some non-intrusive advertisements

 

As always....You're welcome


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#9 cssman

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Posted 06 August 2016 - 09:55 AM

Hi Buddy, You may have missed in my last message that after rebooting, Windows Defender did not start up on it's own. I had to manually start it. There seems to be a lot of complaints about this same issue. Can we maybe force it to startup somehow?



#10 buddy215

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Posted 06 August 2016 - 11:00 AM

I think it is definitely a bug that only Microsoft can solve. You've changed the setting for allowing a delayed start. Next time you see it hasn't started

after a reboot....give it a few more minutes before manually activating to see if it will startup on its own or not. You might check that setting again to see

if it has reverted to a delayed start.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#11 cssman

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Posted 06 August 2016 - 11:10 AM

yeah, I double checked it. Do you have a preferred forum address for MS for this?



#12 buddy215

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Posted 06 August 2016 - 12:06 PM

No, I don't. Actually, I don't use Windows....prefer Linux Ubuntu.

You can start a new topic in the Windows 10 Forum here at BC, too.

 

You might consider using another free Antivirus. One that comes to mind is Avast.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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