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Internet/default gateway issues


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11 replies to this topic

#1 Mklangelo

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Posted 04 August 2016 - 03:50 PM

I'm running Windows 10 and previously had a static ip set but have reversed that and now it's set to obtain automatically.
 
I previously had Private Internet Access installed but uninstalled it about a year ago but it kept installing about 30 or so TAP-Win32 OAS adapters which I have removed in Device Manager but one popped up a minute ago and mysteriously went away from network connections screen.  WTF?
 
I had a IP Version6 Ip address listed for Default Gateway and then unchecked IPv6 in the adapter settings now there is no address listed there at all.
 
Prior to disabling IP V 6 in adapter properties, I set DNS to Obtain Automatically where it had been set to the Google DNS servers.  
 
I can ping my router with 0% packet loss.  
 
I can ping 4.2.2.2 and 4.2.2.4 perfectly with no packet loss.
 
I can also ping google.com and yahoo.com but no address is listed as default gateway and IPV6 is still unchecked in adapter settings.
 
Any help would be greatly appreciated.
 
MK  :-)

Edited by Queen-Evie, 07 August 2016 - 08:00 PM.
moved from Windows 10 Support to Networking

“Let us all be happy and live within our means, even if we have to borrow the money to do it with”

 

-Artemus Ward


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#2 Mklangelo

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Posted 05 August 2016 - 11:38 AM

bump?


“Let us all be happy and live within our means, even if we have to borrow the money to do it with”

 

-Artemus Ward


#3 TheTripleDeuce

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Posted 07 August 2016 - 09:28 PM

have you tried enabling ipv6?



#4 Mklangelo

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Posted 08 August 2016 - 05:10 AM

have you tried enabling ipv6?

Yes. it's enabled now. 

 

And thanks for the reply. 


“Let us all be happy and live within our means, even if we have to borrow the money to do it with”

 

-Artemus Ward


#5 Wand3r3r

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Posted 08 August 2016 - 10:14 AM

unclear from your post what help you are looking for.

might start with posting the results of a ipconfig /all for review



#6 Mklangelo

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Posted 08 August 2016 - 11:01 AM

C:\Users\Admin>ipconfig/all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : American3
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net
   Description . . . . . . . . . . . : Qualcomm Atheros AR938x Wireless Network Adapter
   Physical Address. . . . . . . . . : 14-CC-20-23-69-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 56-CC-20-23-69-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-CC-20-23-69-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : D4-3D-7E-91-1F-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:345:301:aaca:e121:e518:af16:eb5a(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:345:301:aaca:e538:843a:8afe:a12(Preferred)
   Link-local IPv6 Address . . . . . : fe80::e121:e518:af16:eb5a%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.207(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, August 06, 2016 11:08:04 AM
   Lease Expires . . . . . . . . . . : Monday, August 15, 2016 6:08:17 AM
   Default Gateway . . . . . . . . . : fe80::18e6:5eff:fe6f:b770%4
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 248790398
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-C5-61-49-D4-3D-7E-91-1F-9D
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 4:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:4fe:3ed1:b61f:a12c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::4fe:3ed1:b61f:a12c%12(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 570425344
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-C5-61-49-D4-3D-7E-91-1F-9D
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.hsd1.fl.comcast.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
On my computer, it shows no ip address for Default Gateway, either V4 or V6.  When I copy and paste, it shows. 

Edited by Mklangelo, 08 August 2016 - 11:05 AM.

“Let us all be happy and live within our means, even if we have to borrow the money to do it with”

 

-Artemus Ward


#7 Wand3r3r

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Posted 08 August 2016 - 01:44 PM

where on your computer are you seeing this?  Can you post a screen shot of it?

 

Appears you have ipv4 and 6 gateways listed though ipv6 is listed first.

 

what problem are you having?



#8 HoDANG

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Posted 08 August 2016 - 02:10 PM

You could try setting your network settings back to their defaults. This should remove the unneeded network adapters.

 

Then, you can re-setup your static IP address if that is what you desire. 

If you want a static IP : 

Under IP Address, you should enter whatever IP you have assigned to your computer through your routers DHCP settings(at least that's what I've done). 

Under Subnet Mask you should leave it at it's default of 255.255.255.0

Under Default Gateway you should enter the Default Gateway you see after doing a ipconfig /all

 

Google DNS is 8.8.8.8 and 8.8.4.4 if that is what you would like to use. 


I do not know enough about the NetBIOS option to suggest you disabling it, but if you want to do research, you can decide whether or not you wish to enable/disable it


Then, you can prefer IPV4 over IPV6 if that is what you desire.

Note: After clicking the link, you should see two rows of buttons. The top row is for changing the setting. The bottom row is for reverting the setting to default. 


Does any of this help? I hope so :)



#9 TheTripleDeuce

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Posted 08 August 2016 - 02:30 PM

 

have you tried enabling ipv6?

Yes. it's enabled now. 

 

And thanks for the reply. 

 

are you able to browse normally?



#10 Wand3r3r

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Posted 08 August 2016 - 06:15 PM

HoDang

"Under IP Address, you should enter whatever IP you have assigned to your computer through your routers DHCP settings(at least that's what I've done). "

 

That would not be the proper way of handling the situation.  You would either use ip addresses not included in the dhcp scope or you would use dhcp reservations based on mac address to statically assign a ip address.

 

It is also does not appear to be a issue of ipv6. Fact is we don't know what is going wrong since Mklangelo never said what the problem was specifically.



#11 HoDANG

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Posted 13 August 2016 - 08:44 AM

you would use dhcp reservations based on mac address to statically assign a ip address.

Sorry, this is what I meant by the DHCP settings on the router. I guess I called it the wrong thing. 

 

dl8sdnx.png

 

It is also does not appear to be a issue of ipv6. Fact is we don't know what is going wrong since Mklangelo never said what the problem was specifically.

Didn't he say that he wanted to get rid of his unneeded network adapters? That's why I told him how to get rid of em by doing a "Network Reset". Then I told him how to set all the settings back to how they were.

The ipv6 link will also remove some adapters if you choose the right option. 
 


Edited by HoDANG, 13 August 2016 - 09:00 AM.


#12 Trikein

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Posted 13 August 2016 - 09:10 AM

I think your issue is your DNS is still set to static (75.75.75.75) even though your IP is set to DHCP. 75.75.75.75 is Comcast DNSSEC servers, or secure DNS, which is broken right now:

 

"Due to an issue with Akamai not downloading a current copy of the xfinity.com zone, they were serving a zone file with expired signatures, causing DNSSEC validation failure. Comcast’s technicians worked with the appropriate teams to resolve the issue. In the meantime, Comcast temporarily deployed a negative trust anchor to make the site accessible. The DNSViz report of this failure can be found at http://dnsviz.net/d/xfinity.com/VWYAmw/dnssec/."

 

Make sure all your computers AND gateway is either set to DHCP DNS or another DNS(8.8.8.8?)






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