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Can't find homegroup on network


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#1 BersaThunder

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Posted 03 August 2016 - 12:47 PM

Hello all,

 

I'm back with another question that I can't find a solution to, despite having worked on it for several hours.

 

I have a home network, consisting of a cable modem, router, Win7 desktop and Win10 laptop. The Win7 desktop was recently purchased (to replace one that died) and is intended mainly for backup and storage from my laptop and 2 smartphones.

 

The problem is that I can't get both computers into my homegroup. I have tried several times, creating a homegroup from either computer, but the other computer always says "no homegroup found on network". I have made sure that network discovery is turned on, and that both computers are on the correct network (it's the only network in my home). Both computers can access the internet just fine through my network and router, they just can't find the homegroup.

 

My network looks like this

 

 

Win7 desktop ------------> HOME NETWORK NAME -------------------> Internet

 

Win10 laptop -------------> HOME NETWORK NAME -------------------> Internet

 

I have Googled the issue and found and followed more than one tutorial, to no avail. I had this configured correctly in the past with my old desktop.

 

Any idea what I have overlooked?

 

Thanks for any help.

 

BT

 

 

 

 

 



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#2 Wand3r3r

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Posted 04 August 2016 - 09:44 AM

check the local firewalls that they allow sharing /grant access by host name

can you ping between them?



#3 BersaThunder

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Posted 04 August 2016 - 03:12 PM

check the local firewalls that they allow sharing /grant access by host name

can you ping between them?

 

I really have no idea how to do that, when I set this network up originally (using the Win7 desktop that has been replaced with this one), I had zero issues. I simply created a homegroup and added each computer to it over the network.

 

Can you point me towards instructions or a tutorial on what you're suggesting?

 

Thanks for the reply btw.

 

BT



#4 BersaThunder

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Posted 04 August 2016 - 03:39 PM

Ok, I did a little GoogleFu and found out how to ping computers on my network. I tried this from both my Win10 laptop and my Win7 desktop and the results were the same. It says "Destination host unreachable".

 

As far as the firewalls, just for this test, I disabled the Windows firewall on both computers.

 

This is really starting to get frustrating, I am really hoping someone can help me with this seemingly minor thing.

 

Thanks

 

BT



#5 BersaThunder

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Posted 04 August 2016 - 03:45 PM

Additional information that I hope can help find a solution.

 

When running ipconfig on both machines, the subnet mask is the same on both machines at 255.255.xxx.x and the default gateway is the same on both machines at 172.xx.x.x

 

The Link-Local IPv6 address is different on each machine, if that's relevant.

 

Please let me know if there is anything else that I can post that might be of significance.

 

Thanks

 

BT



#6 Wand3r3r

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Posted 04 August 2016 - 05:15 PM

please post a ipconfig /all for review from both machines

 

did you ping by their ip addresses?


Edited by Wand3r3r, 04 August 2016 - 05:30 PM.


#7 BersaThunder

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Posted 04 August 2016 - 08:15 PM

If I can do this right, here is a screenshot of ipconfig from both machines.

 

screenshot1 is from the Win10 laptop

screenshot2 is from the Win7 desktop

 

Thanks

 

BTAttached File  screenshot1.png   119.15KB   0 downloads

Attached File  screenshot2.PNG   14.75KB   0 downloads

 



#8 Wand3r3r

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Posted 05 August 2016 - 12:30 AM

Thanks.    Could you do a ipconfig /all so I can get all the dns and other info?  Thanks



#9 BersaThunder

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Posted 05 August 2016 - 02:48 PM

Wand3r3r,

 

I think I did this right. It is 2 screenshots, due to the length.

 

Thanks for your help so far, btw.

 

BT

Attached Files



#10 Wand3r3r

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Posted 05 August 2016 - 04:58 PM

looks good.  Can you show me the System Properties/computer name screen for both?



#11 BersaThunder

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Posted 05 August 2016 - 09:41 PM

Wand3r3r,

 

I'd be happy to do that, but I'm not sure how. GoogleFu wasn't much help.

Can you elaborate?

 

Thanks

 

BT



#12 Wand3r3r

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Posted 06 August 2016 - 06:38 PM

Control Panel\All Control Panel Items\System



#13 BersaThunder

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Posted 06 August 2016 - 07:34 PM

Wand3r3r,

 

Is this what you need?

 

Thanks

 

BT

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#14 Wand3r3r

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Posted 07 August 2016 - 01:50 PM

Yes thanks.  Looks good with both in the same workgroup.

 

How about a pic from each dealing with Computer with Homegroup and Network expanded



#15 BersaThunder

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Posted 07 August 2016 - 08:29 PM

Wand3r3r,

 

Again thanks for your help and I hope this is what you're looking for.

 

However, almost a week into trying to solve this issue (and working on it a lot of hours that could be better spent elsewhere) I am growing increasingly frustrated, so I have 2 other questions that may, hopefully, offer a quicker/easier resolution.

 

1. Could this issue be hardware related? I.E. my router or some other physical problem?

2. Is there a different/better solution to get my computers to share files, information and resources than HOMEGROUP? I.E. is there a non-windows based networking solution, either hardware or software related, that I should consider? I simply need this to work as soon as possible, as I use this network for both recreational purposes at home, and business related purposes at home and away (self employed and I use this network to store and access files for my small business).

 

I am nearly ready to pay someone to come and solve my problem. Which REALLY irritates me because, up until now, I have been able to solve every computer or network related problem that I have come up against in nearing 20 years.

 

Thanks again for you help Wand3r3r and I welcome your further input or that of others about possible alternative solutions.

 

BT

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