Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

\xifss\ff.HP in Firefox


  • This topic is locked This topic is locked
3 replies to this topic

#1 winersnicl

winersnicl

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:27 AM

Posted 03 August 2016 - 05:20 AM

Hi,

 

I have a problem. When I open Mozilla Firefox home page goes automatically to http://search.safefinder.com/?st=dd&q=

I found program on my disk : c:\ProgramData\xifs   ... and another folder xifss.

 

Is this a virus or something similar?

Please help me to remove it.

 

Thank you!



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,942 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:27 PM

Posted 04 August 2016 - 10:21 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zeok tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyclsid;
emptyffcache;
FFdefaults;
emptyiecache;
iedefaults;
emptychrcache;
CHRdefaults;
emptyalltemp;
emptyfolderscheck;delete
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs.

Also, please provide an update on how the computer is behaving after running the above script.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,942 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:27 PM

Posted 10 August 2016 - 07:55 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,942 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:27 PM

Posted 10 August 2016 - 07:55 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users