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PimIndexMaintenanceSvc_20127


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#1 akien

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Posted 02 August 2016 - 07:57 PM

My Win10 box got hacked, CC info stolen. While I've resolved the CC issue, I haven't been able to remove the infection. I replaced the OS with UbuntuMATE and ran a fresh install in VirtualBox VM and it still shows up. Lots of services with _20127.. MessagingService and below that MessagingService_20127. In all honesty, I'm shocked that this happened even in a VM. I've been in computers for years, I've cleaned infections before without help, but this one has me stumped. Thanks!


Edited by Queen-Evie, 03 August 2016 - 10:04 AM.
moved from Malware Removal Logs to Am I Infected. Required logs for MRL not posted.


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#2 akien

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Posted 04 August 2016 - 10:28 AM

Having now found the post on information to list:

 

Problem occurs on windows 10. I had the infection develop, reinstalled from scratch (which meant installing Win7 then upgrading to 10 via web, not local image). Still present. 2 computers were infected, a desktop and a laptop. Tried Defender Offline, it couldn't find anything. After this, reformatted the devices, to UEFI instead of bios, put Ubuntu MATE 16.04.1 on them. Then on the desktop built a VM in VirtualBox and installed 7 from a different disk, and did the web based upgrade again. Same thing. My only guess is it's somehow in the bios? Thanks! :)



#3 boopme

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Posted 10 August 2016 - 09:53 AM

Can you run the steps from 6 on?
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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