A friend of mine impulsively sought to change the language on his Windows 7 system yesterday. He tried to use Vistalizator without really knowing what he was doing, which prompted his Asus laptop to enter a boot loop. Via F8 he went into system recovery. Afterwards, he was left with a seemingly fresh install and all his software and files have been deleted from his hard drive. The laptop now functions fine again.
It sounds to me like a factory reset was performed as the only remaining option after an error induced by this software. I'm sorry I cannot provide much more information about what really went down as he isn't fully sure either, but I have a few questions hopefully someone can help with:
1) Is everything truly lost or do we have some option to recover files and/or software? There is a system restore point left from just before the wipe, but I'm afraid to touch anything at the moment out of fear of compromising a potential recovery.
2) He took the laptop to a computer repair shop to ask for recovery options, but the shop now claims the hard drive is broken and needs replacement. Probably there are a few bad sectors as his laptop isn't brand new and I understand why the boot loop story can call the HD into question, but this seems off to me as there were no hardware problems before (and after) the interference by Vistalizator. What is your take on this?
3) If nothing can be recovered (or actually, even if something can) and the system is left as-is, should he be worried about traces of this software since I'm guessing it functions by editing parts of the registry?
Thank you very much for reading and for any possible input!