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stuck in loop weird issue windows 10


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#1 Kerm007

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Posted 02 August 2016 - 06:08 AM

hello

 

need some advice from all of you

I get a friend laptop that was upgraded to windows 10 from windows 7 , every time it boot up we get a bsod and the laptop reboot at some point I manage to get to recovery / help menu but it ask for a password

I get the password from my friend ( it use Hotmail account to log in) we try to go in safe mode etc... but password is refused.

 

what do you propose to do ?

 

it's an acer aspire laptop

the blues screen is kmode exception not handled (aswnetsec.sys)



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#2 Kerm007

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Posted 02 August 2016 - 07:48 AM

ok I manage to disable the driver that crash now I need to boot up .....and enter the code not a password ...

 

I wil let you know  (I disable the driver with dart 10)


Edited by Kerm007, 02 August 2016 - 07:55 AM.





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