need some advice from all of you
I get a friend laptop that was upgraded to windows 10 from windows 7 , every time it boot up we get a bsod and the laptop reboot at some point I manage to get to recovery / help menu but it ask for a password
I get the password from my friend ( it use Hotmail account to log in) we try to go in safe mode etc... but password is refused.
what do you propose to do ?
it's an acer aspire laptop
the blues screen is kmode exception not handled (aswnetsec.sys)