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I think someone hacked my system and stole credit card info


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9 replies to this topic

#1 Tigers85

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Posted 02 August 2016 - 01:20 AM

Someone purchased items using my credit card and Amazon account.  I am afraid they have hacked my computer.  Is there a way to determine if I have been infected or hacked?

 

I am running an HP desktop with Windows 7 Ultimate.

 

Thank you for any assistance!



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#2 Broni

Broni

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Posted 02 August 2016 - 08:29 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Tigers85

Tigers85
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  • Local time:01:19 AM

Posted 03 August 2016 - 12:37 AM

 Thank you for your response.  Here are the log files you requested:

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

McAfee Anti-Virus and Anti-Spyware   

 WMI entry may not exist for antivirus; attempting automatic update. 

`````````Anti-malware/Other Utilities Check:````````` 

 MVPS Hosts File  

 Spybot - Search & Destroy 

 WinCleaner OneClick Professional Version 12 

 Java 8 Update 101  

 Java version 32-bit out of Date! 

 Adobe Flash Player 21.0.0.197  

 Mozilla Firefox (47.0) 

 Google Chrome (51.0.2704.103) 

 Google Chrome (51.0.2704.84) 

 Google Chrome (SetupMetrics.pma..) 

````````Process Check: objlist.exe by Laurent````````  

 Malwarebytes Anti-Malware mbamservice.exe  

 Malwarebytes Anti-Malware mbam.exe  

 Spybot Teatimer.exe is disabled! 

 Malwarebytes Anti-Malware mbamscheduler.exe   

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0% 

````````````````````End of Log`````````````````````` 

 

 

 

 

 

 

Farbar Service Scanner Version: 27-01-2016

Ran by Mike (administrator) on 02-08-2016 at 23:03:02

Running from "C:\Users\Mike\Desktop"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Attempt to access Google IP returned error. Google IP is unreachable

Attempt to access Google.com returned error: Google.com is unreachable

Attempt to access Yahoo.com returned error: Yahoo.com is unreachable

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

 

 

System Restore:

============

 

System Restore Policy: 

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\dnsapi.dll => File is digitally signed

C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

 

 

 

 

MiniToolBox by Farbar  Version: 17-06-2016

Ran by Mike (administrator) on 02-08-2016 at 23:05:11

Running from "C:\Users\Mike\Desktop"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Model: h8-1160t Manufacturer: Hewlett-Packard

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ============================== 

 

========================= Hosts content: =================================

127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com

127.0.0.1 www.0scan.com

127.0.0.1 0scan.com

127.0.0.1 www.1000gratisproben.com

127.0.0.1 1000gratisproben.com

127.0.0.1 1001namen.com

127.0.0.1 www.1001namen.com

127.0.0.1 100888290cs.com

127.0.0.1 www.100888290cs.com

127.0.0.1 www.100sexlinks.com

127.0.0.1 100sexlinks.com

127.0.0.1 www.10sek.com

127.0.0.1 10sek.com

127.0.0.1 www.1-2005-search.com

127.0.0.1 1-2005-search.com

127.0.0.1 www.123fporn.info

127.0.0.1 123fporn.info

127.0.0.1 123haustiereundmehr.com

127.0.0.1 www.123haustiereundmehr.com

127.0.0.1 123moviedownload.com

127.0.0.1 www.123moviedownload.com

 

There are 15278 entries.

 

========================= IP Configuration: ================================

 

Dual Stream 802.11n Wireless LAN Card = Wireless Network Connection (Connected)

VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Joanne-HP

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : attlocal.net

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 74-DE-2B-DB-7E-1F

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Dual Stream 802.11n Wireless LAN Card

   Physical Address. . . . . . . . . : 74-DE-2B-DB-7E-1E

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2602:306:ce75:2860::49(Preferred) 

   Lease Obtained. . . . . . . . . . : Tuesday, August 02, 2016 11:48:59 AM

   Lease Expires . . . . . . . . . . : Thursday, September 01, 2016 11:48:59 AM

   IPv6 Address. . . . . . . . . . . : 2602:306:ce75:2860:b5e6:5617:f54b:baa4(Preferred) 

   Temporary IPv6 Address. . . . . . : 2602:306:ce75:2860:f11f:8db5:a305:34f4(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::b5e6:5617:f54b:baa4%14(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Tuesday, August 02, 2016 11:48:54 AM

   Lease Expires . . . . . . . . . . : Wednesday, August 03, 2016 11:48:54 AM

   Default Gateway . . . . . . . . . : fe80::7a96:84ff:fe16:ca00%14

                                       192.168.1.254

   DHCP Server . . . . . . . . . . . : 192.168.1.254

   DHCPv6 IAID . . . . . . . . . . . : 259317291

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-81-6F-3E-38-60-77-A8-88-60

   DNS Servers . . . . . . . . . . . : 192.168.1.254

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 38-60-77-A8-88-60

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter VirtualBox Host-Only Network:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter

   Physical Address. . . . . . . . . : 08-00-27-00-B4-CB

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::1d0:6335:1c53:70ae%20(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 

   DHCPv6 IAID . . . . . . . . . . . : 554172455

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-81-6F-3E-38-60-77-A8-88-60

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

                                       fec0:0:0:ffff::2%1

                                       fec0:0:0:ffff::3%1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{AF8D20FF-A4AC-42C9-A1C3-EB302B4FDC76}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 12:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{B78C2876-6C4E-4FB5-8D8C-AA3CEC0B7C9D}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{69D9223B-6E44-46EE-8B55-3CF2760C8693}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{0409AD02-9FA4-49FD-981E-8FFCBDF72A24}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  dsldevice.attlocal.net

Address:  192.168.1.254

 

Name:    google.com

Addresses:  2607:f8b0:4002:c03::71

 74.125.21.113

 74.125.21.101

 74.125.21.138

 74.125.21.139

 74.125.21.100

 74.125.21.102

 

 

Pinging google.com [2607:f8b0:4000:80c::200e] with 32 bytes of data:

Request timed out.

Reply from 2607:f8b0:4000:80c::200e: time=111ms 

 

Ping statistics for 2607:f8b0:4000:80c::200e:

    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 111ms, Maximum = 111ms, Average = 111ms

Server:  dsldevice.attlocal.net

Address:  192.168.1.254

 

Name:    yahoo.com

Addresses:  2001:4998:58:c02::a9

 2001:4998:44:204::a7

 2001:4998:c:a06::2:4008

 206.190.36.45

 98.138.253.109

 98.139.183.24

 

 

Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:

General failure.

Reply from 2001:4998:44:204::a7: time=177ms 

 

Ping statistics for 2001:4998:44:204::a7:

    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 177ms, Maximum = 177ms, Average = 177ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 16...74 de 2b db 7e 1f ......Microsoft Virtual WiFi Miniport Adapter

 14...74 de 2b db 7e 1e ......Dual Stream 802.11n Wireless LAN Card

 13...38 60 77 a8 88 60 ......Realtek PCIe GBE Family Controller

 20...08 00 27 00 b4 cb ......VirtualBox Host-Only Ethernet Adapter

  1...........................Software Loopback Interface 1

 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter

 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter

 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.101     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link     192.168.1.101    281

    192.168.1.101  255.255.255.255         On-link     192.168.1.101    281

    192.168.1.255  255.255.255.255         On-link     192.168.1.101    281

     192.168.56.0    255.255.255.0         On-link      192.168.56.1    276

     192.168.56.1  255.255.255.255         On-link      192.168.56.1    276

   192.168.56.255  255.255.255.255         On-link      192.168.56.1    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.56.1    276

        224.0.0.0        240.0.0.0         On-link     192.168.1.101    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.56.1    276

  255.255.255.255  255.255.255.255         On-link     192.168.1.101    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 14    281 ::/0                     fe80::7a96:84ff:fe16:ca00

  1    306 ::1/128                  On-link

 14     33 2602:306:ce75:2860::/64  On-link

 14     41 2602:306:ce75:2860::/64  fe80::7a96:84ff:fe16:ca00

 14    281 2602:306:ce75:2860::49/128

                                    On-link

 14    281 2602:306:ce75:2860:b5e6:5617:f54b:baa4/128

                                    On-link

 14    281 2602:306:ce75:2860:f11f:8db5:a305:34f4/128

                                    On-link

 20    276 fe80::/64                On-link

 14    281 fe80::/64                On-link

 20    276 fe80::1d0:6335:1c53:70ae/128

                                    On-link

 14    281 fe80::b5e6:5617:f54b:baa4/128

                                    On-link

  1    306 ff00::/8                 On-link

 20    276 ff00::/8                 On-link

 14    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service) (User: )

Description: The index cannot be initialized.

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service) (User: )

Description: The application cannot be initialized.

 

Context: Windows Application

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service) (User: )

Description: The gatherer object cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

Element not found.  (HRESULT : 0x80070490) (0x80070490)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.JetPropStore> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot load the property store information.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service) (User: )

Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot open the Jet property store.

 

 

Details:

0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

Error: (08/02/2016 11:50:01 AM) (Source: ESENT) (User: )

Description: Windows (5932) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS03678.log.

 

 

System errors:

=============

Error: (08/02/2016 11:50:03 AM) (Source: Service Control Manager) (User: )

Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

Error: (08/02/2016 11:50:03 AM) (Source: Service Control Manager) (User: )

Description: The Windows Search service terminated with service-specific error %%-1073473535.

 

Error: (08/02/2016 11:49:50 AM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load: 

Cdr4_xp

cdudf_xp

DVDVRRdr_xp

UDFReadr

 

Error: (08/02/2016 11:49:40 AM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 

%%1053 = The service did not respond to the start or control request in a timely fashion.

 

 

Error: (08/02/2016 11:49:40 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

 

Error: (08/02/2016 11:48:27 AM) (Source: Application Popup) (User: )

Description: \SystemRoot\SysWow64\Drivers\UDFReadr.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (08/02/2016 11:48:27 AM) (Source: Application Popup) (User: )

Description: \SystemRoot\SysWow64\Drivers\DVDVRRdr_xp.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (08/02/2016 09:19:12 AM) (Source: Ntfs) (User: )

Description: The default transaction resource manager on volume G: encountered a non-retryable error and could not start.  The data contains the error code.

 

Error: (08/02/2016 09:17:17 AM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was received: 20.

 

Error: (08/02/2016 01:06:14 AM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was received: 20.

 

 

Microsoft Office Sessions:

=========================

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service)(User: )

Description: 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/02/2016 11:50:03 AM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

Element not found.  (HRESULT : 0x80070490) (0x80070490)

Search.TripoliIndexer

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Search.JetPropStore

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service)(User: )

Description: 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

The catalog is corrupt

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service)(User: )

Description: 

Details:

The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

4700

 

Error: (08/02/2016 11:50:01 AM) (Source: Windows Search Service)(User: )

Description: 

Details:

0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

Error: (08/02/2016 11:50:01 AM) (Source: ESENT)(User: )

Description: Windows5932Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS03678.log-1811

 

 

CodeIntegrity Errors:

===================================

  Date: 2016-08-02 11:48:27.828

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.734

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.625

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.547

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.453

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdralw2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.375

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdralw2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.282

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdr4_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-02 11:48:27.188

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdr4_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-01 19:51:44.566

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2016-08-01 19:51:44.472

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 

=========================== Installed Programs ============================

 

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20050 - Adobe Systems Incorporated)

Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.16 - Adobe Systems)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)

Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.197 - Adobe Systems Incorporated)

Adobe Flash Player 21 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)

Adobe Flash Player 22 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 22.0.0.210 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.3.183 - Adobe Systems, Inc.)

Avidemux 2.6 (32-bit) (HKLM-x32\...\Avidemux 2.6) (Version: 2.6.6.8941 - )

Belarc Advisor 8.2 (HKLM-x32\...\Belarc Advisor) (Version: 8.2.7.6 - Belarc Inc.)

CCleaner (HKLM\...\CCleaner) (Version: 5.18 - Piriform)

Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)

Convert Audio Free WMA to MP3 version 1.0 (HKLM-x32\...\Convert Audio Free WMA to MP3_is1) (Version: 1.0 - )

CyberLink Media Suite Premium (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3928 - CyberLink Corp.)

CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.1.2925 - CyberLink Corp.)

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

Dual Stream 802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.01.18.0 - Ralink)

FormatFactory 3.9.0.1 (HKLM-x32\...\FormatFactory) (Version: 3.9.0.1 - Free Time)

Google Apps Migration For Microsoft Outlook® 4.0.29.9 (HKLM-x32\...\{E8248BD6-6294-4CF6-9CF9-BDAAC0CC8253}) (Version: 4.0.29.9 - Google, Inc.)

Google Apps Sync™ for Microsoft Outlook® 3.8.440.1250 (HKLM-x32\...\{091C294E-F243-432C-93E1-DEC4C2B9635B}) (Version: 3.8.440.1250 - Google, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)

Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden

Howie's Quick Screen Capture 1.1.1 (HKLM-x32\...\{370674BC-FCD0-4C4D-9B55-49A6EFC3DAC6}_is1) (Version:  - Howies Funware)

HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)

HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )

HP LinkUp (HKLM-x32\...\{DB3147AB-4024-4773-8EC0-A1FE5B44933D}) (Version: 2.01.028 - Hewlett-Packard)

HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)

HP Product Detection (HKLM-x32\...\{3C22981C-5C14-4176-B0E8-C2BE71174C41}) (Version: 11.14.0003 - HP)

HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)

HP Setup (HKLM-x32\...\{D35B72B6-F0E4-462B-BDEB-E08032B3B681}) (Version: 8.7.4747.3786 - Hewlett-Packard Company)

HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13880.3792 - Hewlett-Packard Company)

HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)

HP Update (HKLM-x32\...\{DE77FE3F-A33D-499A-87AD-5FC406617B40}) (Version: 5.002.003.003 - Hewlett-Packard)

HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.9.0.0 - Hewlett-Packard)

hppLaserJetService (HKLM-x32\...\{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden

hppP1100P1560P1600SeriesLaserJetService (HKLM-x32\...\{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden

hppusgP1100P1560P1600Series (HKLM-x32\...\{853F464A-B2B8-404E-BA3E-B98FF6862C41}) (Version: 1.0.0.1 - Hewlett-Packard) Hidden

HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6346.0 - IDT)

ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)

Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)

ISO Recorder (HKLM\...\{2D7ED2A0-9553-412B-939F-D6E0AEB2ABE1}) (Version: 3.1.0 - Alex Feinman)

Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3925 - CyberLink Corp.) Hidden

LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3925 - CyberLink Corp.)

Mah Jong Medley (HKLM-x32\...\WTA-23e97d1d-e651-4179-abc1-7ae5a76b2ee2) (Version: 2.2.0.95 - WildTangent) Hidden

Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)

MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden

McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 15.0.159 - McAfee, Inc.)

McAfee Virtual Technician (HKLM-x32\...\McAfee Virtual Technician) (Version: 6.5.0.2101 - McAfee, Inc.)

McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.227 - McAfee, Inc.)

Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)

Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)

Microsoft DirectX SDK (June 2010) (HKLM-x32\...\Microsoft DirectX SDK (June 2010)) (Version: 9.29.1962.0 - Microsoft Corporation)

Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)

Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

Mozilla Firefox 47.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0 (x86 en-US)) (Version: 47.0 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)

NVIDIA 3D Vision Driver 358.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 358.50 - NVIDIA Corporation)

NVIDIA GeForce Experience 2.5.14.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.14.5 - NVIDIA Corporation)

NVIDIA Graphics Driver 358.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 358.50 - NVIDIA Corporation)

NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)

NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)

Oracle VM VirtualBox 4.1.8 (HKLM\...\{9B2C4509-2B9F-4303-BA74-E2F9BB773F03}) (Version: 4.1.8 - Oracle Corporation)

PhotoNow! (HKLM-x32\...\{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.) Hidden

PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)

PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)

PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)

Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5331 - CyberLink Corp.) Hidden

Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5331 - CyberLink Corp.)

PowerDirector (HKLM-x32\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.4020 - CyberLink Corp.) Hidden

PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.4020 - CyberLink Corp.)

RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden

RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden

RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden

RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden

Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.4320 - CyberLink Corp.) Hidden

Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)

Respondus LockDown Browser 2 (HKLM-x32\...\{BBC7F69B-7A94-41E9-8A4B-B55A8D06431F}) (Version: 2.00.0000 - Respondus)

Roxio Easy Media Creator 7 (HKLM-x32\...\{A99C6296-A311-4D6C-9602-53B4241921D5}) (Version: 7.5.3.51 - Roxio, Inc.)

RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.103 - RoxioNow)

Screencast-O-Matic v2.0 (HKLM-x32\...\Screencast-O-Matic v2.0) (Version: v2.0 - Screencast-O-Matic)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)

SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden

SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.14.5 - NVIDIA Corporation) Hidden

Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)

Skype™ 7.22 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.22.108 - Skype Technologies S.A.)

Smart Defrag 2 (HKLM-x32\...\Smart Defrag 2_is1) (Version: 2.5 - IObit)

Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)

Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.63017 - TeamViewer)

Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden

UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden

VIP Access SDK (1.0.1.4)  (HKLM-x32\...\VIP Access SDK) (Version: 1.0.1.4 - Symantec Inc.)

WaveShop (x64) (HKLM\...\{4912D50F-1CFB-4D91-B654-29E5BC2B1592}) (Version: 1.0.0 - Anal Software)

WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.5.2 - WildTangent) Hidden

WinCleaner OneClick Professional Version 12 (HKLM-x32\...\WinCleaner OneClick Professional_is1) (Version: 12.5.0.0 - Business Logic Corporation)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Zuma Deluxe (HKLM-x32\...\WTA-2b8d0d57-7486-4dec-8aad-2e0cfda82455) (Version: 2.2.0.95 - WildTangent) Hidden

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 51%

Total physical RAM: 8172.31 MB

Available physical RAM: 3932.8 MB

Total Virtual: 16342.81 MB

Available Virtual: 11091.59 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:917.79 GB) (Free:713.44 GB) NTFS

2 Drive d: (HP_RECOVERY) (Fixed) (Total:13.62 GB) (Free:1.65 GB) NTFS

4 Drive f: (CDROM) (CDROM) (Total:0.02 GB) (Free:0 GB) UDF

 

========================= Users: ========================================

 

User accounts for \\JOANNE-HP

 

Administrator            Guest                    Joanne                   

Mike                     

 

========================= Restore Points ==================================

 

22-07-2016 13:15:51 McAfee Vulnerability Scanner

26-07-2016 09:14:56 Windows Update

29-07-2016 15:44:11 Windows Update

02-08-2016 09:48:42 Windows Update

 

**** End of log ****

 

 

 

 

 

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 8/2/2016

Scan Time: 11:06 PM

Logfile: mbam.txt

Administrator: Yes

 

Version: 2.2.1.1043

Malware Database: v2016.08.03.01

Rootkit Database: v2016.05.27.01

License: Premium

Malware Protection: Enabled

Malicious Website Protection: Enabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Mike

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 474492

Time Elapsed: 17 min, 31 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

 

 

 

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001

www.malwarebytes.org

 

Database version:

  main:    v2016.08.03.02

  rootkit: v2016.05.27.01

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.18376

Mike :: JOANNE-HP [administrator]

 

8/2/2016 11:27:03 PM

mbar-log-2016-08-02 (23-27-03).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled: 

Objects scanned: 485933

Time elapsed: 37 minute(s), 19 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

 

 

 

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.09.3.1001

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

 

Account is Administrative

 

Internet Explorer version: 11.0.9600.18376

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 3.392000 GHz

Memory total: 8569290752, free: 4065128448

 

Downloaded database version: v2016.08.03.02

Downloaded database version: v2016.05.27.01

Downloaded database version: v2016.08.02.01

Initializing...

======================

------------ Kernel report ------------

     08/02/2016 23:26:53

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\iaStor.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\mfehidk.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\mfewfpk.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\Drivers\SmartDefragDriver.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\VBoxUSBMon.sys

\SystemRoot\system32\DRIVERS\VBoxDrv.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\drivers\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\netr28x.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\drivers\tixhci.sys

\SystemRoot\system32\drivers\intelppm.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\VBoxNetAdp.sys

\SystemRoot\system32\drivers\rdpbus.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\drivers\nvvad64v.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\nvhda64v.sys

\SystemRoot\system32\DRIVERS\stwrt64.sys

\SystemRoot\system32\drivers\mfeavfk.sys

\SystemRoot\system32\drivers\mfefirek.sys

\SystemRoot\system32\DRIVERS\mfencbdc.sys

\SystemRoot\system32\drivers\mfeaack.sys

\SystemRoot\system32\drivers\tihub3.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBSTOR.SYS

\SystemRoot\system32\DRIVERS\lvuvc64.sys

\SystemRoot\system32\drivers\usbaudio.sys

\SystemRoot\system32\DRIVERS\lvrs64.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\??\C:\Windows\system32\drivers\mbam.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\DRIVERS\udfs.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\??\C:\Windows\system32\Drivers\rikvm_38F51D56.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\??\C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mfesapsn.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\drivers\cfwids.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\??\C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys

\??\C:\Windows\system32\drivers\mwac.sys

\SystemRoot\System32\cdd.dll

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Done!

 

Scan started

Database versions:

  main:    v2016.08.03.02

  rootkit: v2016.05.27.01

 

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: BBF56A6F

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 2048  Numsec = 204800

    Partition is bootable

    Partition file system is NTFS

 

    Partition 1 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 206848  Numsec = 1924743168

    Partition is not bootable

    Partition file system is NTFS

 

    Partition 2 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 1924950016  Numsec = 28571648

    Partition is bootable

    Partition file system is NTFS

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

    Partition is not bootable

 

Disk Size: 1000204886016 bytes

Sector size: 512 bytes

 

Done!

Physical Sector Size: 0

Drive: 1, DevicePointer: 0xfffffa800cd32060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800cd32b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800cd32060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800cd30060, DeviceName: \Device\0000009a\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 2, DevicePointer: 0xfffffa800cd31060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800cd31b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800cd31060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800ccc0150, DeviceName: \Device\0000009b\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 3, DevicePointer: 0xfffffa800cd33060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800cd33b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800cd33060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800cd30750, DeviceName: \Device\0000009c\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 4, DevicePointer: 0xfffffa800cd34060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800cd34b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800cd34060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8006bfeb60, DeviceName: \Device\0000009d\, DriverName: \Driver\USBSTOR\

------------ End ----------

------------ Kernel report ------------

     08/02/2016 23:30:06

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\iaStor.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\mfehidk.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\mfewfpk.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\Drivers\SmartDefragDriver.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\VBoxUSBMon.sys

\SystemRoot\system32\DRIVERS\VBoxDrv.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\drivers\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\netr28x.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\drivers\tixhci.sys

\SystemRoot\system32\drivers\intelppm.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\VBoxNetAdp.sys

\SystemRoot\system32\drivers\rdpbus.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\drivers\nvvad64v.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\nvhda64v.sys

\SystemRoot\system32\DRIVERS\stwrt64.sys

\SystemRoot\system32\drivers\mfeavfk.sys

\SystemRoot\system32\drivers\mfefirek.sys

\SystemRoot\system32\DRIVERS\mfencbdc.sys

\SystemRoot\system32\drivers\mfeaack.sys

\SystemRoot\system32\drivers\tihub3.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBSTOR.SYS

\SystemRoot\system32\DRIVERS\lvuvc64.sys

\SystemRoot\system32\drivers\usbaudio.sys

\SystemRoot\system32\DRIVERS\lvrs64.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\??\C:\Windows\system32\drivers\mbam.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\DRIVERS\udfs.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\??\C:\Windows\system32\Drivers\rikvm_38F51D56.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\??\C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mfesapsn.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\drivers\cfwids.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\??\C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys

\??\C:\Windows\system32\drivers\mwac.sys

\SystemRoot\System32\cdd.dll

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Infected file C:\Users\Joanne\Desktop\FOLDERS\Desktop Stuff\copy1-wajam_validate.exe could not be remediated because backup file is not available

Infected file C:\Users\Joanne\Desktop\unknown\wajam_validate.exe could not be remediated because backup file is not available

Infected file C:\Users\Mike\Desktop\Desktop\copy1-wajam_validate.exe could not be remediated because backup file is not available

Infected file C:\Users\Mike\Desktop\Joanne\Desktop\copy1-wajam_validate.exe could not be remediated because backup file is not available

Infected file C:\Users\Mike\Desktop\Joanne\Desktop\wajam_validate.exe could not be remediated because backup file is not available

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-206848-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-1924950016-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\copy1-wajam_validate.exe-k.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\copy1-wajam_validate.exe-u.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\copy1-wajam_validate.exe-r.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-k.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-u.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-r.mbam...

Removal finished

 

 

 

 

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2016 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 08/03/2016 12:06:16 AM in x64 mode.

Windows Version: Windows 7 Ultimate Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * No issues found.

 

Checking Windows Service Integrity: 

 

 * TBS [Missing Service]

 

Searching for Missing Digital Signatures: 

 

 * No issues found.

 

Checking HOSTS File: 

 

 * HOSTS file entries found: 

 

  127.0.0.1 www.007guard.com

  127.0.0.1 007guard.com

  127.0.0.1 008i.com

  127.0.0.1 www.008k.com

  127.0.0.1 008k.com

  127.0.0.1 www.00hq.com

  127.0.0.1 00hq.com

  127.0.0.1 010402.com

  127.0.0.1 www.032439.com

  127.0.0.1 032439.com

  127.0.0.1 www.0scan.com

  127.0.0.1 0scan.com

  127.0.0.1 www.1000gratisproben.com

  127.0.0.1 1000gratisproben.com

  127.0.0.1 1001namen.com

  127.0.0.1 www.1001namen.com

  127.0.0.1 100888290cs.com

  127.0.0.1 www.100888290cs.com

  127.0.0.1 www.100sexlinks.com

  127.0.0.1 100sexlinks.com

 

  20 out of 15309 HOSTS entries shown.

  Please review HOSTS file for further entries.

 

Program finished at: 08/03/2016 12:08:44 AM

Execution time: 0 hours(s), 2 minute(s), and 27 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:19 PM

Posted 03 August 2016 - 05:40 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Tigers85

Tigers85
  • Topic Starter

  • Members
  • 63 posts
  • OFFLINE
  •  
  • Local time:01:19 AM

Posted 04 August 2016 - 01:17 AM

Here are the log files you requested:

 

 

 

# AdwCleaner v5.201 - Logfile created 03/08/2016 at 21:18:37

# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-02.3 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (X64)
# Username : Mike - JOANNE-HP
# Running from : C:\Users\Mike\Desktop\adwcleaner_5.201.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\AVG SafeGuard toolbar
[-] Folder Deleted : C:\Users\Joanne\Desktop\Unknown
 
***** [ Files ] *****
 
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_avidemux.en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_avidemux.en.softonic.com_0.localstorage-journal
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_features.en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_features.en.softonic.com_0.localstorage-journal
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_format-factory.en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_format-factory.en.softonic.com_0.localstorage-journal
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
[-] File Deleted : C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKLM\SOFTWARE\Classes\ToolBarCtrl.CPSToolBarControl
[-] Key Deleted : HKLM\SOFTWARE\Classes\ToolBarCtrl.CPSToolBarControl.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\vProt
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\Joanne\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : avidemux.en.softonic.com
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [2930 bytes] - [03/08/2016 21:18:37]
C:\AdwCleaner\AdwCleaner[C3].txt - [7871 bytes] - [12/10/2015 10:09:30]
C:\AdwCleaner\AdwCleaner[R0].txt - [10187 bytes] - [13/12/2014 14:55:44]
C:\AdwCleaner\AdwCleaner[R1].txt - [875 bytes] - [13/12/2014 15:32:58]
C:\AdwCleaner\AdwCleaner[R2].txt - [934 bytes] - [13/12/2014 15:34:45]
C:\AdwCleaner\AdwCleaner[S0].txt - [10077 bytes] - [13/12/2014 15:13:43]
C:\AdwCleaner\AdwCleaner[S1].txt - [4315 bytes] - [13/12/2014 15:35:38]
C:\AdwCleaner\AdwCleaner[S4].txt - [7491 bytes] - [12/10/2015 10:06:47]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [3514 bytes] ##########
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 7 Ultimate x64 
Ran by Mike (Administrator) on Wed 08/03/2016 at 21:23:46.08
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 10 
 
Successfully deleted: C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\ryx8sma7.default\extensions\staged (Folder) 
Successfully deleted: C:\Program Files (x86)\convert audio free (Folder) 
Successfully deleted: C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8RAD1RCD (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CQ1UNK4F (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IH3GICHH (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XYCBFLNY (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8RAD1RCD (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CQ1UNK4F (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IH3GICHH (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XYCBFLNY (Temporary Internet Files Folder) 
 
Deleted the following from C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\ryx8sma7.default\prefs.js
user_pref(browser.search.defaultenginename.US, Secure Search);
user_pref(browser.search.order.1, Secure Search);
user_pref(browser.search.selectedEngine, Secure Search);
 
 
 
Registry: 4 
 
Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\0100081470247625mcinstcleanup (Registry Key) 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{5EABB467-4A01-4945-AD51-E34B2DF2DF2D} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{FDCF74FD-049F-44D1-B562-5945D839D29C} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{5EABB467-4A01-4945-AD51-E34B2DF2DF2D} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/03/2016 at 21:26:58.62
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
2016-08-04 02:31:24.080 Sophos Virus Removal Tool version 2.5.5
2016-08-04 02:31:24.080 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2016-08-04 02:31:24.080 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2016-08-04 02:31:24.080 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2016-08-04 02:31:24.080 Checking for updates...
2016-08-04 02:31:24.283 Update progress: proxy server not available
2016-08-04 02:31:31.786 Option all = no
2016-08-04 02:31:31.786 Option recurse = yes
2016-08-04 02:31:31.786 Option archive = no
2016-08-04 02:31:31.786 Option service = yes
2016-08-04 02:31:31.786 Option confirm = yes
2016-08-04 02:31:31.786 Option sxl = yes
2016-08-04 02:31:31.786 Option max-data-age = 35
2016-08-04 02:31:31.786 Option EnableSafeClean = yes
2016-08-04 02:31:32.878 Option vdl-logging = yes
2016-08-04 02:31:32.878 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-08-04 02:31:32.878 Machine ID: 119734ff6afb490ea472284da6316d8c
2016-08-04 02:31:32.894 Component SVRTcli.exe version 2.5.5
2016-08-04 02:31:32.894 Component control.dll version 2.5.5
2016-08-04 02:31:32.894 Component SVRTservice.exe version 2.5.5
2016-08-04 02:31:32.894 Component engine\osdp.dll version 1.44.1.2250
2016-08-04 02:31:32.894 Component engine\veex.dll version 3.65.0.2250
2016-08-04 02:31:32.894 Component engine\savi.dll version 9.0.1.2250
2016-08-04 02:31:32.894 Component rkdisk.dll version 1.5.30.0
2016-08-04 02:31:32.894 Version info: Product version 2.5.5
2016-08-04 02:31:32.894 Version info: Detection engine 3.65.0
2016-08-04 02:31:32.894 Version info: Detection data 5.26
2016-08-04 02:31:32.894 Version info: Build date 4/5/2016
2016-08-04 02:31:32.894 Version info: Data files added 733
2016-08-04 02:31:32.894 Version info: Last successful update (not yet updated)
2016-08-04 02:32:05.248 Downloading updates...
2016-08-04 02:32:05.264 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement SAVIW32 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE527 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE528 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE529 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE530 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE531 LATEST 
2016-08-04 02:32:05.264 Update progress: [I49502] Found supplement IDE532 LATEST 
2016-08-04 02:32:05.264 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-08-04 02:32:05.264 Update progress: [I19463] Syncing product SAVIW32 70
2016-08-04 02:32:20.614 Update progress: [I19463] Syncing product IDE527 142
2016-08-04 02:32:22.767 Update progress: [I19463] Syncing product IDE528 127
2016-08-04 02:32:22.767 Update progress: [I19463] Syncing product IDE529 135
2016-08-04 02:32:22.767 Update progress: [I19463] Syncing product IDE530 214
2016-08-04 02:32:22.767 Update progress: [I19463] Syncing product IDE531 123
2016-08-04 02:32:22.970 Installing updates...
2016-08-04 02:32:23.578 Error level 1
2016-08-04 02:32:23.578 Update progress: [I19463] Syncing product IDE532 1
2016-08-04 02:32:38.929 Update successful
2016-08-04 02:32:56.806 Option all = no
2016-08-04 02:32:56.806 Option recurse = yes
2016-08-04 02:32:56.806 Option archive = no
2016-08-04 02:32:56.806 Option service = yes
2016-08-04 02:32:56.806 Option confirm = yes
2016-08-04 02:32:56.806 Option sxl = yes
2016-08-04 02:32:56.822 Option max-data-age = 35
2016-08-04 02:32:56.822 Option EnableSafeClean = yes
2016-08-04 02:32:56.838 Option vdl-logging = yes
2016-08-04 02:32:56.838 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-08-04 02:32:56.838 Machine ID: 119734ff6afb490ea472284da6316d8c
2016-08-04 02:32:56.838 Component SVRTcli.exe version 2.5.5
2016-08-04 02:32:56.838 Component control.dll version 2.5.5
2016-08-04 02:32:56.838 Component SVRTservice.exe version 2.5.5
2016-08-04 02:32:56.838 Component engine\osdp.dll version 1.44.1.2250
2016-08-04 02:32:56.838 Component engine\veex.dll version 3.65.0.2250
2016-08-04 02:32:56.838 Component engine\savi.dll version 9.0.1.2250
2016-08-04 02:32:56.838 Component rkdisk.dll version 1.5.30.0
2016-08-04 02:32:56.838 Version info: Product version 2.5.5
2016-08-04 02:32:56.838 Version info: Detection engine 3.65.0
2016-08-04 02:32:56.838 Version info: Detection data 5.26
2016-08-04 02:32:56.838 Version info: Build date 4/5/2016
2016-08-04 02:32:56.838 Version info: Data files added 734
2016-08-04 02:32:56.838 Version info: Last successful update 8/3/2016 9:32:38 PM
 
2016-08-04 02:53:05.791 Could not open C:\hiberfil.sys
2016-08-04 02:57:57.465 Could not open C:\pagefile.sys
2016-08-04 03:14:51.748 Could not open C:\System Volume Information\{2b3fefa9-549f-11e6-830e-386077a88860}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-08-04 03:14:51.748 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-08-04 03:14:51.748 Could not open C:\System Volume Information\{388f2961-584b-11e6-9869-386077a88860}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-08-04 03:14:51.748 Could not open C:\System Volume Information\{dfae8831-59e9-11e6-96d6-386077a88860}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-08-04 03:14:51.748 Could not open C:\System Volume Information\{dfae8849-59e9-11e6-96d6-386077a88860}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-08-04 03:24:07.608 Could not open C:\Users\Joanne\Downloads\Alpha Home Lodge Mtg Minutes 5_16_16.pages\Alpha Home Lodge Mtg Minutes 5_16_16.pages\Contents\PkgInfo
2016-08-04 03:24:07.639 Could not open C:\Users\Joanne\Downloads\Alpha Home Lodge Mtg Minutes 5_16_16.pages\Alpha Home Lodge Mtg Minutes 5_16_16.pages\QuickLook\Thumbnail.jpg
2016-08-04 03:24:07.701 Could not open C:\Users\Joanne\Downloads\Alpha Home Lodge Mtg Minutes 5_16_16.pages\__MACOSX\Alpha Home Lodge Mtg Minutes 5_16_16.pages\QuickLook\._Thumbnail.jpg
2016-08-04 03:35:00.547 Password protected file C:\Users\Mike\Desktop\Entered Apprentice.docx
2016-08-04 03:36:18.048 Password protected file C:\Users\Mike\Desktop\stuff\Entered Apprentice.docx
2016-08-04 03:42:56.972 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-08-04 03:42:56.987 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-08-04 03:43:05.255 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-08-04 03:43:05.318 Could not open C:\Windows\System32\config\RegBack\SAM
2016-08-04 03:43:05.318 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-08-04 03:43:05.318 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-08-04 03:43:05.318 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-08-04 04:10:14.507 Could not open LOGICAL:0007:00000000
2016-08-04 04:10:14.507 Could not open H:\
2016-08-04 04:10:14.507 Could not open LOGICAL:0008:00000000
2016-08-04 04:10:14.522 Could not open I:\
2016-08-04 04:10:14.522 Could not open LOGICAL:0009:00000000
2016-08-04 04:10:14.522 Could not open J:\
2016-08-04 04:10:14.522 Could not open LOGICAL:000C:00000000
2016-08-04 04:10:14.522 Could not open M:\
2016-08-04 04:10:14.647 Could not open PHYSICAL:0081:0000:0000:0001
2016-08-04 04:10:14.647 Could not open PHYSICAL:0082:0000:0000:0001
2016-08-04 04:10:14.647 Could not open PHYSICAL:0083:0000:0000:0001
2016-08-04 04:10:14.647 Could not open PHYSICAL:0084:0000:0000:0001
2016-08-04 04:10:14.694 SafeClean bin directory is empty.
2016-08-04 04:10:15.178 Error level 0
 
 
 
 


#6 Broni

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Posted 04 August 2016 - 07:43 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#7 Tigers85

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Posted 04 August 2016 - 10:47 PM

Thank you very much for your assistance!  Could we also check my wife's Dell Latitude E5410 running Windows 7 Professional?  If so, do I need to run the same programs and reports in your first response?



#8 Broni

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Posted 04 August 2016 - 10:59 PM

You're very welcome p22002759.gif

 

You'll need to create new topic for different computer.

 

Good luck and stay safe :)


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#9 Tigers85

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Posted 05 August 2016 - 12:05 AM

Okay, thank you.



#10 Broni

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Posted 05 August 2016 - 09:12 PM

Sure thing :)


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