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[Help] Something wrong with my PC ?


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3 replies to this topic

#1 noulx23

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Posted 01 August 2016 - 05:40 PM

Recently, My Google Chrome has auto open new tab, as : insightlk.com/download/index.php?mn=9995 and more link.
Please help me fix that. 
Thanks very much ! 
 

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#2 noulx23

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Posted 01 August 2016 - 09:50 PM

Some one help me pl ! 



#3 nasdaq

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Posted 02 August 2016 - 10:24 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-21-660564153-3258839862-1435411528-1001\...\Run: [AdobeBridge] => [X]
CHR Extension: (Thanh toán trên c?a hàng Chrome tr?c tuy?n) -  [2016-07-26]
CHR HKU\S-1-5-21-660564153-3258839862-1435411528-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [hegneaniplmfjcmohoclabblbahcbjoe] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [hegneaniplmfjcmohoclabblbahcbjoe] - hxxp://clients2.google.com/service/update2/crx
U4 klkbdflt2; \SystemRoot\system32\DRIVERS\klkbdflt2.sys [X]
C:\Users\anhnd\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
C:\Users\anhnd\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
C:\Users\anhnd\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
Task: {C0A2002C-63FC-4147-BCEB-1281FB4DE1ED} - System32\Tasks\PPI Update => "hxxp://insightlk.com/download/index.php?mn=9995" <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:1CE11B51 [332]
AlternateDataStreams: C:\Users\anhnd\Local Settings:6LvZ2GDPLRhgLNttuhAs0 [2200]
AlternateDataStreams: C:\Users\anhnd\AppData\Local:6LvZ2GDPLRhgLNttuhAs0 [2200]
AlternateDataStreams: C:\Users\anhnd\AppData\Local\Application Data:6LvZ2GDPLRhgLNttuhAs0 [2200]
AlternateDataStreams: C:\Users\anhnd\AppData\Local\zQpi66ksbug4:XQGkRwvpjQVj2F7aJtY1z1 [2184]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

===

Please post the logs and let me know if the problem persists.

#4 nasdaq

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Posted 08 August 2016 - 07:11 AM

Are you still with me?




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